RAM usage - what is going on?

[jack5760]

Same here hope they send out a fix soon 

 

Edited January 27, 2018 by jack5760

[Heynowyourearockstar]

Just now, Adelscott said:

At the moment I have a thought for people less comfortable than me with a computer and to whom I have bought this program. My family will hate me now. Thank you.

Good for you, stuff happens in every software out there. No one will die from this

[Aughen]

Please HELP!!!!

 

[cyraxote]

Wow, talk about expectations. "You've lost a customer forever!" 

Settle down, Francis.

[arman258]

I wonder if we can break the record of most replied thread in this section.

[Retsailor2009]

1 hour ago, Timmaigh said:

See attached picture. And it was actually still growing up. Is this normal? 

I'm having the same problem. I disabled web protection, it mattered not. It was using 15GB of 16GB of RAM. 

Edited January 27, 2018 by Retsailor2009
Didn't put any information in.

[u2berggeist]

Just now, NolePTR said:

Found the solution: Disable Web Protection!!!

Tried that, didn't do anything different.

Then I turned off all Real Time Protections. Still nothing.

[Pwnocchio]

"Me too"

[OneEyedLeftist]

2 minutes ago, Kraggy said:

Not the first time MB has done this, if you look back on here or Google "malwarebytes web protection won't start" you'll see several cases over the years, and that's not including the a good number of times it happens in not such a massively destructive way as it has now.

It's not destructive, just massively annoying. Like I stated previously, I've had antivirus/malware software kill my OS before, requiring a complete reinstall.. Now THAT'S destructive.  I'm just relieved it's only a memory leak they can fix, and not some new malware that's figured out how to kill antimalware software!  It's fixable without data loss.

[daman1]

They are aware of this issue and are working on it.

[hund]

3 minutes ago, u2berggeist said:

That retro Task manager though. How'd you get that?

He is using Windows 8.

Windows 10 also have that task manager but with more features

Edited January 27, 2018 by hund

[ronaldmyth]

The ram usage nearly gave me a heart attack lol. I can relax a bit knowing that this is a masses problem.

[CDK9]

2 minutes ago, Cleonpack93 said:

What's the best way to know when they've released a working update? And also HOW will we update since the program is pretty much unusable right now?

Maybe when an update is being pushed we have to do the update quickly before our RAM being eaten up, freezing the PC xD.

[Courat]

Just now, WhatIsGoingOn said:

Guys please keep posting "Me too" without adding anything of value to the conversion. As we know the staff isn't aware of the problem yet (as indicated by their replies) so just keep spamming. I am sure that will fix the problem. Also if you happen to have any logs or additional information that might aid in the effort to fix the issue: DON'T POST IT!!!

 

Everyone piling in might seem annoying, but it sure underscores how many people got affected by the bad update. Hopefully will motivate MWB staff to put all hands on deck to fix it.

[Vagner]

Same here!!! wtf

 

[Breach]

Nice both computers down with out of memory. Something's wrong with the process and it ends up with a memory leak until death. This is just incredible.

[NolePTR]

Just now, u2berggeist said:

Tried that, didn't do anything different.

Then I turned off all Real Time Protections. Still nothing.

Restart MBAMService.exe from Details in task manager after you disable it. Mitigated the issue for me.

[MadDemon64]

I noticed my computer was slowing down and was scared I caught a virus.  After I finally shut it down (after waiting ten minutes for it to open a folder) I noticed Malwarebytes was taking up all the RAM.  I'm morbidly glad I'm not the only one with this issue.

I am not going to use malwarebytes until this issue is resolved.

Edited January 27, 2018 by MadDemon64

[schizoid77]

The staff reply was 35 minutes ago.  I'm uninstalling until they post an official thread explaining why they just bricked thousands of PCs on a Saturday morning.

[Tweakster]

Managed to grab logs etc before I ran MBAMClean, but seems like I will wait to re-install as I actually plan to use my PC today. Glad to see its at least a system wide bug and not just my system being buggy. 

[cakemasher]

Nice!

[frampt24]

I'm having this exact same issue. 6gb of ram. I'm turning this app off till its fixed since I cant get any work done.

[banzaigtv]

delete post

Edited January 27, 2018 by banzaigtv

[u2berggeist]

1 minute ago, hund said:

He is using Windows 8.

Windows 10 also have that task manager but with more features

I have Windows 8.1 and mine doesn't look like that... Maybe it's a skin or something?

[bluegiraffe]

I now cannot use my computer at all. I am posting this from an iPad! I have been unable to get malwarebytes to stay on and the computer is just trucking away like mad with me doing nothing at all. RAM is at 98%.