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  2. Exploit Protection

    Hello same problem here mb-check-results.zip
  3. What exactly is happening with your computer now, is there erratic behavior, are there unexpected shutdowns or crashes...
  4. That fix restored your system back to status as of 13th Jan 2018... Can you go back to reply #2 follow those instructions again, When you get to the "Advanced Options" select "System Restore" instead of "Command Prompt". From there follow the prompts and restore your system back prior to the Windows Update being installed... Thank you, Kevin
  5. Hello JasontheBeaver, Infections are really a serious threat for any PC. Infections usually gets delivered via any of the following: spam emails, bundled freeware programs Drive by downloads. When browsing exploited websites Exploited USB drives They can make several malignant activities on your system after gaining accesss to your computer. Some of the harmful doings are: Disable your security Inject and start malicious processes/services Slow down your computer speed. Bring other harmful threats and malware. Make unwanted changes in registry settings. Steal your personal and confidential data. Create a backdoor into your computer system. Hijack your Browser(s) I`m not really sure why your microphone was targeted, unless it was going to be used somehow...? Does that help...? Continue: Infections are really a serious threat for any PC. Infections usually gets delivered via any of the following: spam emails, bundled freeware programs Drive by downloads. When browsing exploited websites Exploited USB drives They can make several malignant activities on your system after gaining accesss to your computer. Some of the harmful doings are: Disable your security Inject and start malicious processes/services Slow down your computer speed. Bring other harmful threats and malware. Make unwanted changes in registry settings. Steal your personal and confidential data. Create a backdoor into your computer system. Hijack your Browser(s) Does that help...? Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop Ensure to get the correct version for your system.... https://www.microsoft.com/en-gb/download/malicious-software-removal-tool-details.aspx Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply, also let me know if there are any remaining issues or concerns.... If MRST log is clean i`d recommend that you change all passwords used on this system, specifically any with financial implications.. Thank you, Kevin.. fixlist.txt
  6. Today
  7. Whenever i do a malwarebytes scan these are the same viruses it always finds
  8. Thanks for those URLs gigiadi. I guess that browser updates from now on will be a continual effort to place obstacles in the way of criminal hackers. NoScript can be used to achieve a sort of site isolation by allowing active content to be restricted to a list of domains. I use Firefox for my online banking and use NoScript to only allow the domain on the bank to use active content which I assume includes JavaScript.
  9. Windows 7 mbamswissarmy.sys woes

    Hello @tekskek8 and This folder indicates you have a severe hard drive issue. It is a disk check that ran and recovered lost data C:\found.000 The logs also show you have some System Restore Points. Did you try to recover to them? Restore point date: 2017-09-22 19:18 Restore point date: 2017-10-20 18:38 Restore point date: 2017-11-27 19:53 Restore point date: 2018-01-18 20:08 If the System Restore Point is not working then you can copy this FIXLIST.TXT file to your USB Stick and put in the affected computer and run the following. NOTE: This script will try to forcefully remove both AVG antivirus and Malwarebytes in an attempt to restore the ability to boot into Normal Mode Preparing the USB Flash Drive Download the right version of FRST for your system: FRST 64-bit Move the executable (FRST.exe or FRST64.exe) on your USB Flash Drive Download the attached fixlist.txt, and move it on your USB Flash Drive as well Boot in the Recovery Environment Plug your USB Flash Drive in the infected computer To enter the Recovery Environment with Windows Vista and Windows 7, follow the instructions below: Restart the computer Once you've seen your BIOS splashscreen (the computer manufacturer logo), tap the F8 key repeatedly until the Advanced Boot Options menu appears Use the arrow keys to select Repair your computer, and press on Enter Select your keyboard layout (US, French, etc.) and click on Next Click on Command Prompt to open the command prompt Note:If you can't access the Recovery Environment using the F8 method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on SevenForums. To enter the Recovery Environment with Windows 8 or Windows 8.1, follow the instructions in this tutorial on EightForums Note:If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial. To enter the Recovery Environment with Windows 10, follow the instructions in this tutorial on TenForums Note:If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on TenForums. Once in the command prompt In the command prompt, type notepad and press on Enter Notepad will open. Click on the File menu and select Open Click on Computer/This PC, find the letter for your USB Flash Drive, then close the window and Notepad In the command prompt, type e:\frst.exe (for the x64 version, type e:\frst64.exe and press on Enter Note: Replace the letter e with the drive letter of your USB Flash Drive FRST will open Click on Yes to accept the disclaimer Click on the Fix button and wait for the scan to complete A log called fixlog.txt will be saved on your USB Flash Drive. Attach it in your next reply fixlist.txt Thanks Ron
  10. Lost my activation

    @kpatbull You need to get the Sality Killer from Kaspersky. In my experience most other tools cannot deal with Sality. It is a nasty one. https://support.kaspersky.com/viruses/utility#salitykiller
  11. Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks
  12. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks
  13. I was infected, but may have fixed

    That AdwCleaner log was the scan log. Do you have the Clean log? Overall don't see any infections in the logs All seems good assuming the AdwCleaner log cleaned what it found. Cheers Ron
  14. What are you watching ?

    Did somebody say Cheese @Cleatus
  15. I've done over a dozen scans with malwarebytes & adwcleaner, reset my google chrome settings, deleted all my chrome extensions, uninstalled all recently installed programs, but i cannot get rid of this virus. When i search something on google i will often get redirected to extension.citypage.today & then Bing search. I have windows 7 professional 64 bit OS. One site told me to download SpyHunter to clean my PC but it won't open. What should i do?
  16. Lost my activation

    The only people who can assist is the folks at the help desk. https://support.malwarebytes.com/community/consumer/pages/contact-us Usually, support will take 2/3 days or more since support is busier than normal at this time to get to your request. Please be patient. Business Hours: Monday - Friday, 6am to 6pm Pacific
  17. Hi there, having the same problem as apparently everyone else. I really hope that this most recent version of the program that is causing this issue will be disabled. I've gone through the recommended steps, since my computer was already messed up to the point where it can't even get through the startup repair tool. I've attached the FRST.txt file to this message. Please do your magic and send me back the fix-it file. The OS is Windows 7 64-bit. FRST.txt
  18. Lost my activation

    Hello. My computer got brutally attacked by a sality virus today and at some point within the battle my computer lost its activation for malwarebytes. after i got done with some repairs of virus my computer had to restart and when it started back up I attempted to do another scan to make sure I got it all and my product is now back at trial. I have searched all my email folders looking for my original product key with no luck. I have done all the cleverbridge look up thing with no success. I had alot of issues trying to get my license key when I first bought it. here is the thread from my last issue any help would be great!! I am in real need to do another scan before this virus takes hold again
  19. Web Protection will not turn on

    Fixed, Thank you.
  20. Web Protection will not turn on

    screenshots/examples not showing..
  21. Web Protection will not turn on

    Thanks for those, I will ask @dcollins to take a look. Did it happen right after the patch reboot? I noticed in your old post you added exceptions to Defender, do they match these?
  22. Web Protection will not turn on

    these are the logs, after the fail today, but before the re-install. Intel mb-check-results-1.zip
  23. Web Protection will not turn on

    I was hoping to get logs before you did that to let the staff look at them. Do you have an AMD processor? Did you just get the one released for them?
  24. Web Protection will not turn on

    It was a windows update... I ran MBClean, and reinstalled... Malwarebytes Version information ================================== "controllers_version" : "1.0.262", "db_version" : "2016.01.01.1", "dbcls_pkg_version" : "1.0.3724", "installer_version" : "3.3.1",
  25. Web Protection will not turn on

    What patch?
  26. Web Protection will not turn on

    HOW AGAIN ?.. does controllers get reset to older versions.. Malwarebytes Version information ================================== "controllers_version" : "1.0.0", "db_version" : "2016.01.01.1", "dbcls_pkg_version" : "1.0.0", "installer_version" : "3.3.1",
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