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  2. Searchguide.level3.com

  3. Malwarebytes 3.2 is not installing

    Awesome. Glad to know it worked and you could install the latest product. Thank you.
  4. Malwarebytes 3.2 is not installing

    That did the trick!.... Installed and activated. Thanks again for the help!!
  5. Scary stuff. Thanks for posting Firefox. It just illustrates the lengths the bad guys will go to in order to get what they're after. They are well financed and highly motivated, making this war one that we can't afford to sleep on. We must be clever and vigilant every single day.
  6. Malwarebytes bug?

    I just downloaded Malwarebytes for Mac and I'm a little bit confused on how it is functioning, and haven't been able to find any information that relates to my situation. After initiating a scan, the Current Item indicator, which is what I assume is the current file that's being scanned on my machine is, goes through about 50 files, all of which are named Adware.xxx or PUP.xxx. After 5 seconds, I get back to a screen congratulating me on my clean machine. My questions are: Are all of those Adware and PUPs actually on my machine, and why is it only scanning what seems to be those files only? If the first part of that question is true, why is my machine deemed as clean? I'm not sure if the current item is bugged, but regardless it has my paranoid at the moment since this is a fairly new MacBook in which I have very few downloads to begin with. My only explanation is that current item is just the files that MBAM is looking for on my machine, instead. Thanks for any insight.
  7. Zeus virus alert - win defender

    Anything else ?
  8. Malwarebytes 3.2 is not installing

    Hello @Lexusnyny Can you please try this. 1. Open your Registry and check for the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes Anti-Malware_is1 2. Delete the whole key. 3. Now install Malwarebytes 3.2.2 Please let me know if that worked.
  9. Cannot run Malwarebytes

    Check for and delete untrusted root CA certificates: Select Windows key and R key together,, In the Run dialog box type MMC, and then click OK. The Microsoft Management Console (MMC) appears. In the MMC, on the Console menu, click File then Add/Remove Snap-in.... In the Add or Remove Snap-in dialog box, click Certificates, and then click Add. In the Certificates snap-in dialog box, click My User Account, and then click Finish. click OK on Add or Remove Snap ins. Expand the Certificates Current User node by double click Expand UnTrusted Certification by double click Double Click Certificates Trust List. The details pane appears, showing all of the root CA certificates that are currently untrusted. If there are untrusted Certificates listed for Malwarebytes or any other Security Programs delete them.... Let me know if untrusted certs are found...
  10. Happens all the time. Look what was already deleted by admins. I'm sorry you took it wrong.
  11. Hello @BHLori Can you please send me a private message with your License key and ID. Want to check the information from our end. Thank you .
  12. Thanks for your help, Devin - all seems to be working correctly now.
  13. I assume people are smart enough to not post their license information. If you think I am wrong, I can never post another comment again and leave the forum.
  14. A screenshot will give her key to the world. Never post the key or a screenshot with a key in the open forum. @BHLori I will have a staff member help you. @dcollins @nikhils
  15. Malwarebytes 3.2 is not installing

    Attached as directed.... FRST.txt Addition.txt
  16. zip it up and upload it here.
  17. Cannot run Malwarebytes

    My computer will not allow me to access those sites using Firefox, Chrome or IE. I downloaded the 32 and 64 bit files on another computer and copied them to this computer, however this computer will not allow them to run. It begins to run then closes in a fraction of a second.
  18. Today
  19. Unable to remove msidntfs.sys

    Fixlog.txt Sorry for the late reply! But here is the file!
  20. rootkit and malware

    Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  21. Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  22. Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  23. Malwarebytes account

    okay...I contacted Cleverbridge and they changed my contact info (email address). I logged into my malwarebytes account. It shows no orders or subscriptions. I purchased the Lifetime license in 2011. Is there a way to add this order and subscription to the account? The reason for this is so that if I need reinstall Malwarebytes and forget to deactivate, I can do it here. Thanks.
  24. Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  25. I think i'm infected,help

    Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  26. hTab

    Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  27. Malwarebytes 3.2 is not installing

    Ok, Can you please follow the post below and run the folowing tools: FRST followed by mb-check. Please attach the mb-check-results.zip to this post.
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