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  2. Yep, it's fine. It looks like an old ad page that no longer exists since the site was last updated a while back which is why it pulls a 404. It is Malwarebytes' website though so you don't have to worry about any sort of infection. If there's anything else we can help with please let us know. Thanks
  3. Hi, so i just factory reset my pc today. i went to install malwarebytes through bing.... the first result was an add which i didn't know at the time. when i clicked it, it gave me a 404 adress (website link here: https://www.malwarebytes.com/lp/sem/en/sem2.htm?msclkid=1f62c0dc34a91333a7b49e4c329bd084&utm_source=bing&utm_medium=cpc&utm_campaign=US-EN-Search-B2C-Brand-Malwarebytes-Exact&utm_term=malwarebytes&utm_content=Brand%7CMalwarebytes)... I just want to make sure that this was a dead link for some reason. I heard that there was very recently a fake website that would put malware/viruses on the computer..... i just want to make sure this wasn't one of those sites. Please forgive me i am a complete malware/virus noob. i put some screenshots below. I just don't know anything and i don't want to have accidentally infected my pc just after reseting it :/
  4. Today
  5. Is there a chance that it could be so sophisticated that it can't be picked up on? The reason I say this, is that my dad got a letter from his bank yesterday saying that there was a suspicious attempt to use his card and that it has been blocked. What makes that more alarming is, I live in a different country and his card probably hasn't been used on my laptop since October 2019. What makes it EVEN MORE worrying is, the same thing happened last summer (again, we were living in different countries then too) . I factory reset my laptop. All seemed fine up until this week. Fraud committed on my card and an attempt on my Dads. At this point, Ive came to terms that I need a new laptop. Its impossible to trust this device unless I find something and remove it.
  6. I uninstalled Firefox 75. Restored a backup of a profile for FFox 74.0 which is the last version of Firefox that MBAM did not flag. I installed Firefox 74 started it up and checked for updates. It downloaded the update and applied it without issue.
  7. I mean to say, I ran it for seven hours before performing the reboot while the program was running. Referring to file creation, it took about 13 minutes between the start and finish of the Fixlog.txt file
  8. I tried that and when I installed the older version 73 of Firefox I was given this error message. I created a new profile and had no issues w MBAM.
  9. Hello @litdragonz and It is disappointing to read that are having trouble with this MBAM404101 error issue. Thank you for the valuable mbst-grab attachment. The Windows system of the computer in question must have unimpeded Internet access with all Malwarebytes Servers. For the Malwarebytes product licensing activation procedure to succeed and sustain, this condition, on that computer, must be corrected in either of two ways: 1) (Preferred) Reset the Windows HOSTS file to its default by following Microsoft's support document for the version of Windows installed using: How to reset the Hosts file back to the default or 2) With a text editor or the Windows Notepad utility, please open the HOSTS file at: %WinDir%\System32\drivers\etc\HOSTS (frequently C:\WINDOWS\System32\drivers\etc\HOSTS} 3) Then, please permanently delete the following present entry line(s) in the above HOSTS file followed by a save: serius.mwbsys.com keystone.mwbsys.com 4) Then, restart Windows 10 Enterprise and proceed to activate the Malwarebytes 4 for Windows (MB4) product license. 5) Then, please reply to this topic and let the forum know if the Malwarebytes license activation process succeeded. Thank you. Reference: Firewall Rules for Malwarebytes on Windows devices
  10. Please ignore, silly me, found issue in the results myself. Host file was blocking it for some reason.
  11. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  12. Get the following error when I try my license key purchase.
  13. Rebooted, probably seven hours, but Windows Task Manager indicated normal operation and running one of six core processors at almost the max. See attached file. Fixlog.txt
  14. Obviously I use it in my router like I said, it's free and I have to use some DNS... Without a DNS server there's no internet. 😋 The one from my isp blocks some websites and doesn't have any good features.
  15. Okay, well I got off work an hour ago so I'll need to research a bit more and see what I can find. In the mean time can you please get me a new set of logs from FRST to review. Thank you and I'll check back on you again tomorrow
  16. Thank you very much for support. Addition.txt FRST.txt SERVER-NX1.zip
  17. Hey @AdvancedSetup Can I get confirmation that the previous post I posted works?
  18. Click on Start and type in "troubleshoot settings" Then scroll down to "Incoming Connections" and click on "Run the troubleshooter"
  19. Let's check the actual Windows Defender service Give me a moment and I'll give you another script to run
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