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  2. helo again clique, Thanks for those logs, continue please: Turn on System Restore... https://www.thewindowsclub.com/system-restore-disabled-turn-on-system-restore-windows Next, Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop Ensure to get the correct version for your system.... https://www.microsoft.com/en-gb/download/malicious-software-removal-tool-details.aspx Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply, also tell me if there are any remaining issues or concerns.... Thank you, Kevin.. fixlist.txt
  3. bdubrow

    v4

    Hi there! Thanks for your patience. I'm happy to let you know we now have the first public beta for Malwarebytes 4.0 available to test out. We've set up a separate sub-forum for Malwarebytes 4.x so please see the details in this post. Looking forward to your feedback!
  4. Thank you Mieke,Good luck in your beautiful job and your great expertise.Thank you and cordial greetings. René.
  5. Thanks. These will be fixed, so they aren't detected anymore.
  6. Hello Mieke, Of course! I enclose the files in zip. It is very possible that Pierre13 removed these tools from the page; in fact these are in my archives. If they have removed them, ignore them, but all the others are clean.Best regards. Bonne journée. René. Tools Pierre13.zip
  7. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  8. Just started Malwarebytes with a trial version and had a notification to say "website blocked due to PUP" Ran Adwcleaner which didn't detect anything which I don't understand. Would the initial detection have resolved any infection or do I need to take some other action? Any advice appreciated
  9. Today
  10. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  11. Hello, I just bought Malwarebytes Premium a week ago and got a key for 2 devices - only one device is activated yet and the website shows that I still can register one more device. The problem now is that the Malwarebytes program always forgets that I already entered the key. Startup Hyperscan and Realtimeprotection do not launch because my license is not activated... I basically have to reenter the key everyday. After entering it again, it works normal. So why is the program resetting my activation? I have CCleaner installed and use it sometimes, but can this really be the reason that my activation is shreddered? Hope you can give me an advice. Cheers!
  12. Thanks Kevin. # ------------------------------- # Malwarebytes AdwCleaner 7.4.0.0 # ------------------------------- # Build: 07-23-2019 # Database: 2019-08-21.1 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Clean # ------------------------------- # Start: 08-23-2019 # Duration: 00:00:00 # OS: Windows 10 Home # Cleaned: 1 # Failed: 0 ***** [ Services ] ***** No malicious services cleaned. ***** [ Folders ] ***** No malicious folders cleaned. ***** [ Files ] ***** No malicious files cleaned. ***** [ DLL ] ***** No malicious DLLs cleaned. ***** [ WMI ] ***** No malicious WMI cleaned. ***** [ Shortcuts ] ***** No malicious shortcuts cleaned. ***** [ Tasks ] ***** No malicious tasks cleaned. ***** [ Registry ] ***** No malicious registry entries cleaned. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries cleaned. ***** [ Chromium URLs ] ***** No malicious Chromium URLs cleaned. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries cleaned. ***** [ Firefox URLs ] ***** No malicious Firefox URLs cleaned. ***** [ Preinstalled Software ] ***** Deleted Preinstalled.HPJumpStartApps ************************* [+] Delete Tracing Keys [+] Reset Winsock ************************* AdwCleaner[S00].txt - [1327 octets] - [23/08/2019 12:52:01] ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ########## Scan.txt Addition.txt FRST.txt
  13. Hi, Can you zip and attach the following files? CONTROLEWIFI.EXE REPWIN.EXE SUPRESTRIC.EXE This since I can't find them on the tools page. Thanks!
  14. Hello everyone, I would like to point out that the detections mentioned in the report below are false positives, these tools are absolutely harmless, they are tools created by a security advisor / developer named Pierre13. The page of its tools: https://forum.zebulon.fr/topic/222398-boite-a-outils-de-pierre13/ Sorry but it's a google translation... The report in question: Malwarebytes www.malwarebytes.com -Détails du journal- Date de l'analyse: 22/08/2019 Heure de l'analyse: 14:42 Fichier journal: 50661752-c4da-11e9-8d77-7071bc9e1f04.json -Informations du logiciel- Version: 3.8.3.2965 Version de composants: 1.0.613 Version de pack de mise à jour: 1.0.12137 Licence: Essai -Informations système- Système d'exploitation: Windows 10 (Build 18362.295) Processeur: x64 Système de fichiers: NTFS Utilisateur: DESKTOP-48JTVER\apoll -Résumé de l'analyse- Type d'analyse: Analyse personnalisée Analyse lancée par: Manuel Résultat: Terminé Objets analysés: 424675 Menaces détectées: 11 Menaces mises en quarantaine: 0 Temps écoulé: 3 h, 8 min, 26 s -Options d'analyse- Mémoire: Activé Démarrage: Activé Système de fichiers: Activé Archives: Activé Rootkits: Activé Heuristique: Activé PUP: Détection PUM: Détection -Détails de l'analyse- Processus: 0 (Aucun élément malveillant détecté) Module: 0 (Aucun élément malveillant détecté) Clé du registre: 0 (Aucun élément malveillant détecté) Valeur du registre: 0 (Aucun élément malveillant détecté) Données du registre: 0 (Aucun élément malveillant détecté) Flux de données: 0 (Aucun élément malveillant détecté) Dossier: 0 (Aucun élément malveillant détecté) Fichier: 11 Generic.Malware/Suspicious, C:\USERS\APOLL\DOCUMENTS\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13\CONTROLEWIFI.ZIP, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Generic.Malware/Suspicious, C:\USERS\APOLL\DOCUMENTS\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13\CONTROLEWIFI.EXE, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Generic.Malware/Suspicious, C:\USERS\APOLL\DOCUMENTS\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13\REPWIN.EXE, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Generic.Malware/Suspicious, C:\USERS\APOLL\DOCUMENTS\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13\SUPRESTRIC.EXE, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Generic.Malware/Suspicious, C:\USERS\APOLL\DOCUMENTS\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13\REPWIN.ZIP, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Generic.Malware/Suspicious, C:\USERS\APOLL\DOCUMENTS\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13.ZIP, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Generic.Malware/Suspicious, E:\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13\CONTROLEWIFI.ZIP, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Generic.Malware/Suspicious, E:\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13\CONTROLEWIFI.EXE, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Generic.Malware/Suspicious, E:\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13\REPWIN.EXE, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Generic.Malware/Suspicious, E:\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13\SUPRESTRIC.EXE, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Generic.Malware/Suspicious, E:\MES TéLéCHARGEMENTS OUTILS\OUTILS DE PIERRE13.ZIP, Aucune action de l'utilisateur, [0], [392686],1.0.12137 Secteur physique: 0 (Aucun élément malveillant détecté) WMI: 0 (Aucun élément malveillant détecté) (end) Best regards. René aka Apollo. https://forum.zebulon.fr/profile/149004-apollo/ Google translation...
  15. Hello clique and welcome to Malwarebytes, Continue with the following: Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Click on the Report tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt" Let me see those logs in your reply... Thanks, Kevin...
  16. You're welcome, we try to do our best to help. Thank you for the compliment Yes, you should be able to use Malwarebytes alone. With that said, we also have many customers using Malwarebytes with Windows Defender or Microsoft Security Essentials. Microsoft's free antivirus is very light on resources and gets along well with Malwarebytes while offering an additional layer of defense. You can learn more about Malwarebytes as an antivirus replacement in this support article.
  17. Hello timothym29 and welcome to Malwarebytes, Make fresh clean install of Google Chrome, see if that clears the issue... If your Chrome Bookmarks are important do this first: Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks..... For your Passwords go here: https://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/ Continue for a clean install: Download Chrome installer and save to install later: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html https://www.google.com/intl/en_usa/chrome/browser/desktop/index.html Next, Open Chrome and sign into your account, open a new tab and type or copy paste chrome://settings/syncSetup hit enter... In the new window that opens "Sync everthing" will probably be selected, scroll down to and select "Managed sync data on Google Dashboard" A new window will open, scroll down to and select "Reset Sync" that will clear synced data from Google Server... Continue to next step to completely Uninstall Chrome.... Next. Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!! Navigate to C:\Users\Your user name\Appdata\Local from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata) For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Install Google Chrome : Next, Import your Bookmarks... (instructions in the first step) Import Passwords... (instructions in second step above) Next, Get Malwarebytes web extension for Chrome (free) https://forums.malwarebytes.com/topic/218616-malwarebytes-browser-extension-for-chrome-beta/ Install uBlock Origin for Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en Does that help
  18. Hello aidan05, Yes I believe that is the best option when faced with registry damage, thanks for letting me know.. Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...
  19. Seems to be a browser extension block only.
  20. Hi there - I just wanted to confirm if there were any infections present on my PC. Thanks so much for the help Addition.txt FRST.txt
  21. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  22. I bought a license and key but when trying to activate it this shows up along with "installation_token not found." Please help! mbst-grab-results.zip
  23. Thanks for the feedback, @siliconman01! For anyone reading this topic, here is a breakdown for some of the main user interface changes. Detection History Quarantine, exclusions (renamed to "Allow List") and quarantine history can be found here. Scanner Threat Scan, Hyper Scan (renamed to "Quick Scan"), Custom Scan, Scan Scheduler and Reports can be found here. Settings Configuration settings have been split into three main categories: General, Notifications and Security. Real-Time Protection New pages have been added that break down detection details for each of the Real-Time Protection modules. In-Progress Scanner Page A new animation has been added to the in-progress scan page. Additional scan statistics have been added to the results as well. Allow List Exclusions has been renamed to "Allow List", with new graphics and exclusion type selection page added.
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