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  2. Hiya puig22, Thanks for those logs, continue please: Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system.... https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply, also tell me if you have any remaining issues or concerns... Thank you, Kevin.. fixlist.txt
  3. This week has been crazy. Sorry about the delay in reply. My Malwarebytes had both a different Update and Component Package version. I updated Malwarebytes and ran a scan. Attached is a text file with the scan report. Thank you, Malwarebytes200531.txt
  4. Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. fixlist.txt
  5. FRST.txt Ty, i've atached the two files as the text is too large to copypaste. The FRST has been runed with administrator permission. Addition.txt FRST.txt
  6. Yes I do. They referred me to this forum.
  7. Greetings, Vulnerabilities such as the one described in the article you linked to are not actual malware themselves; they are weaknesses in the code of the affected software which may be used by the bad guys as documented in the published CV article to potentially perform the actions described by the CV. You can learn more about what exploits and vulnerabilities are by reading this Malwarebytes Labs article; it is primarily discussing Windows/PC exploits, but they are all the same thing in a general sense, regardless of the device/software. The best thing to do is to stay up to date on your operating system and software and install any available patches for your device, and of course keep your malware protection (such as Malwarebytes) up to date as well. If you require assistance with getting your device itself up to date you should contact your phone provider and they should be able to provide instructions on how to do so for your particular device. I hope that helps to clarify things a bit. Please let us know if there is anything else we might help you with. Thanks
  8. Hello Loot, Another clean set of logs, try the following please: Open the search function, type or copy/paste Windows Defender Security Center then select ok to open that option. In the new window select Virus and Threat Protection then select Scan Options The scan options window will open, from there select Windows Defender Offline Scan You will be given the option to save any opened work etc, then select Scan from there when the scan completes Windows will reboot.. To check for found entries: Select Start , and then select Settings > Update & Security > Windows Security > Virus & threat protection . On the Virus & threat protection screen select Protection history. If entries are shown as "Found" the time and date will be same as the offline scan just completed..... Thanks, Kevin..
  9. Today
  10. I believe most extensions should be compatible with Android, but I don't own a smart phone or anything else with Android on it so I cannot tell you for certain, though you should be able to find the add-ons in the Google web store and try installing them to see. As for Brave, I don't use it and don't know much about it. I use SRWare Iron, personally.
  11. Hey Kevin, Here's the logs you asked for. mbar-log-2020-05-31 (01-31-55).txt system-log.txt
  12. @jonzid so the YouTube go to be a paid Premium service ? and the YouTube’s song library is now only available to the paid user only ? hello @mbam_mtbr this will be interesting to see some few new feature for Malwarebytes for Android . anyway here I’ve been notching that some of YouTube options are missing by using the Brave web browser . so one of the missed feature is "the notifications bell" under the video . from the laptop and by using FIREFOX I still can see and use "the notifications bell" but I can not see it when I use the brave from the Mobile . so any idea ? @exile360 are there a Ublock Origin or well-known Adblocker for to be used for the Android mobile device ? not sure here if the Brave web-browser is a Chromium based web browser or not . however if it to be a CHROMIUM BASED ONE then Google is no longer allowed to any AD BLOCKER to be installed in Google web browser or for others as I was read elsewhere . on the Google play store it says that the Brave is contains ads ? what is mean . may be to be Adware for now ? is that why the ads suddenly appears when users do a playback on YouTube ?
  13. Here is the section from Malwarebytes you posted initially: Sin acciones por parte del usuario means "No action by user" Ok, run the following and post the produced logs... Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... When you`ve downloaded FRST64.exe, rename it to FRST64English.exe... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Thanks, Kevin..
  14. Finished the scan right now, no significant result, just the usual false positives that I am aware of.
  15. Sorry, could you be more specific as i don't find actions by user, i've run the test again in english as i've noticed malwarebytes was in sapnish. I atach the resume of the scan. Ty for ur time.report01062020.txt
  16. Just recently I found about a new exploit in Android version 9 and below called StrandHogg 2.0. And I was wondering can Malwarebytes find and remove StrandHogg malware? https://www.bleepingcomputer.com/news/security/critical-android-bug-lets-malicious-apps-hide-in-plain-sight/
  17. Hi, My name is Maurice. I will be helping and guiding you, going forward on this case. Let me know what first name you prefer to go by. Please follow my directions as we go along. Please do not do any changes on your own without first checking with me. If you will be away for more than 3 consecutive days, do try to let me know ahead of time, as much as possible. Please only just attach all report files, etc that I ask for as we go along. . I would appreciate getting some key details from this machine in order to help you forward. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Do have patience while the report tool runs. It may take several minutes. Just let it run & take its time. You may want to close your other open windows so that there is a clear field of view. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-1.6.0.774.exe to run the report You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next Now click the left-hand side pane "I do not have an open support ticket" You will be presented with a page stating, "Get Started!" Do NOT use the button “Start repair” ! But look instead at the far-left options list in black. Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer. Please do have patience. It takes several minutes to gather. Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the ZIP file in your next reply. . Please know I help here as a volunteer. and that I am not on 24 x 7. Help on this forum is one to one. Again, please be sure to ONLY attach report files with your reply (s) as we go along. Do not do a copy / paste into main body. Thank you, Sincerely. By the way, you posted 3 times / back to back and so the count of posts went to 3. We look for new cases with no replies. ( ie. one original post). Please also know, that in most all cases website Block notices mean that the Premium real-time protection is keeping your pc safe. For your information: The Block notices from Malwarebytes web protection do mean that Malwarebytes Premium is keeping your pc safe from potential harm. A block notice is an advisory of the "block". It indicates that a potential risk was blocked by the malicious website protection.  The Malwarebytes web protection, by default, will always show each block occurrence. The Malwarebytes Webs protection feature will advise customers when a known or suspected malicious IP is attempted to be reached (outgoing) or is trying access your PC.   See our info page https://www.malwarebytes.com/lp/ip-blocking/?ipblock=true   Incoming block notice can be ignored, the Malwarebytes Premium real-time protection is blocking the threat and there is nothing more that can be done. On Outbound blocks, any attempted connection was stopped.
  18. Hello puig22 and welcome to Malwarebytes, The log from Malwarebytes scan shows "No action by user" against found entries, is that correct..? Thank you, Kevin..
  19. The Malwarebytes scan report is all good. As to your bank link I will report that to the internal team for review. Thanks By the way, I am able to click the link to the bank and I see the front page without any hiccup. You can do a test run on Chrome by using it's safe mode to test going to your bank site. Get to the Windows RUN option by doing what follows. Press & hold the Windows-icon-logo key on keyboard & then tap the R key That should get you the RUN option box In there, type in what follows verbatim ( as-is ). You may use COPY then Paste C:\Program Files (x86)\Google\Chrome\Application\chrome.exe -incognito and tap ENTER-key to have it proceed. Then, if that works, you should see a incognito window for Chrome - - - which means a session of Chrome without any add-ons or extensions. Next then go to the bank site.
  20. Those 2 searches found no reference of any sort. No file or any registry reference. Which web browser is it the one where this current issue is ?
  21. a ) Task Manager screen readouts can be quite a challenge to make sense of. b ) slow computer / slow system can be due to a number of causes that have nothing related to any actual or suspected infection. c) about the last Scan run, I would like to see the history report. On your Downloads folder you have the report tool. open your Downloads folder Double-click mb-support-1.6.1.784.exe to run the report You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next Now click the left-hand side pane "I do not have an open support ticket" You will be presented with a page stating, "Get Started!" Do NOT use the button “Start repair” ! But look instead at the far-left options list in black. Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer. Please do have patience. It takes several minutes to gather. Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the ZIP file in your next reply. NOTE: selecting "scan for rootkits" makes the program run longer. In most cases, this option is not needed.
  22. ok. by the way, you do not need to use the "Quote" button when posting. You can scan with the free ESET Online scanner. I would suggest that you do a scan with a scan tool from ESET to just only scan the C drive. I would suggest a free scan with the ESET Online Scanner Go to https://www.eset.com/us/home/online-scanner/ Look on the right side of the page. Click Scan Now It will start a download of "esetonlinescanner_enu.exe" Save the file to your system, such as the Downloads folder, or else to the Desktop. Go to the saved file, and double click it to get it started. When presented with the initial ESET options, click on "Computer Scan". Next, when prompted by Windows, allow it to start by clicking Yes When prompted for scan type, Click on Custom scan ( the choice on far-right side) We want just the C drive to be scanned. In the display "Select custom scan targets" keep the top 3 lines ticked, plus the one for the C drive ( which should be your Windows drive) UN-tick the other drives ( D, E, F, etc...) Then click on the blue button "Save and continue" Leave as is the radio selection "Disable ESET to detect and quarantine potentially unwanted applications" and click on Start scan button. Have patience. The entire process may take an hour or more. There is an initial update download. There is a progress window display. You should ignore all prompts to get the ESET antivirus software program. ( e.g. their standard program). You do not need to buy or get or install anything else. When the scan is completed, if something was found, it will show a screen with the number of detected items. If so, click the button marked “View detected results”. Click The blue “Save scan log” to save the log. Look for it on the bottom left, in bleu. If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files” ( in blue, at bottom). Press Continue when all done. You should click to off the offer for “periodic scanning”. The goal here is to see if there are suspicious or actual threats on the C drive.
  23. Just as an added note: If it becomes necessary to use the support tool, this Windows 8.1 system will need to get the latest .Net Framework from Microsoft first. It does not currently have a .Net Framework ( that is likely why the last try for mbst failed). Download link for .Net Framework 4.8 https://dotnet.microsoft.com/download/dotnet-framework/net48
  24. Hello, since some months i have been having problems with my internet conection, i had a good conection with a high download and upload speed. Recenty i have been having problems, and my conection has become like under 500kb/s when i had like 3Mb/s. I have run an speed test and the results are; 3.96 Mb/s de descarga 0.22 Mb/s de subida Latencia: 89 ms Servidor: Belgrade My location i far from Belgrade.... I have also run the malwarebytes and this is the result of the scan; Also i atach the result. Definetly my pc or router is infected, ty for ur time and bear in mind i have linimted knowlege of computer skills malware result.txt
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