RAM usage - what is going on?

[JoshuaWillman]

It sucks, but I'm sure they will get it resolved. I would hope they would also give an explanation as to how and why this happened

For now, everyone just stay away from those sites that many of us rely on MalwareBytes for.

 

[Shaqshack]

Here are my logfiles as well!

 

Was playing games, and I got sudden tearing/lag while playing, and in the end the game crashed saying I was out of memory.

mb-check-results.zip

[pwrcat4000]

I also have the problem the bummer is I was cleaning a laptop up. I just rebooted stopped the MBAM Service, then Ended the tree for MBAMService in Task manager
I will be waiting for a patch like the rest of you.  Oh and I called President Tump he asked where to send the bombers?  I call 911 and the police actually will come to....... arrest you!

[medium_cool]

Created an account just for this. 32GB of RAM eaten by malwarebytes over the course of the morning. 

[cyraxote]

7 minutes ago, Breach said:

In my 25 years of IT experience I've never seen such a botch job from a major software vendor. They're effectively crashing/rebooting the computers of all their customers at the moment!

My computer didn't crash or reboot. I killed the service and disabled it. Killed it again a few times, and done. No muss, no fuss.

If you've really had 25 years of IT experience, you'd know that this is an incredibly minor if annoying problem. At this point, it requires nothing but patience. And maybe avoid the porn sites for a while.

[TheMax72]

Same here. Just signed in to queue with you. Server crashed 2 times... I even opened an incident ticket to OVH fearing for corrupted HD (I had unknown error from explorer.ex)

Disabled now and waiting for a proper update fix.

Thanks

[ratkutti]

37 minutes ago, oDezX said:

Its all a ploy to get people to sign up to their forums I'm sure

Thanks for the laugh, needed it much as I'm furious ATM.

Seriously wish either the spokesperson of Malwarebytes or Marcin himself will explain what went wrong & how they're hoping to prevent this in the future. You simply cannot ruin your users PC outta the blue. I love MBAM guys & I wish to see some accountability/transparency after this has been fixed.

[afbergner]

8 minutes ago, Breach said:

In my 25 years of IT experience I've never seen such a botch job from a major software vendor. They're effectively crashing/rebooting the computers of all their customers at the moment!

You don't remember the McAfee fiasco about eight years ago where they released a definition update that classified a Windows XP system file as a virus?  Blue Screens of Death for everyone!

[Njr]

Go to services and stop the Malwarebytes Services until they got this thing fixed. In the meantime, do not browse the web, lol

[kayotize]

Hey everyone,

If you see this I recommend both force closing Malwarebytes and disabling the "Malwarebytes Service" until the issue is fixed.

Windows search > Type in "Services" > look for Malwarebytes Service > Right click > Properties > Change "Startup type" to Disabled

Doing that will prevent it from starting up and thus stop causing issues.

Spoiler

Spoiler

 

Edited January 27, 2018 by kayotize

[Sitedrifter]

From calling this the worst software botch job in 25 years to demanding compensation for lost work, some of these posts are incredible to say the least.

[Donkeyfumbler]

9 minutes ago, Sitedrifter said:

Not sure why people are whining about *how bad* MB is because it is normally rock solid for me and the last issue I had , I cannot remember.

Don't think one bit other vendors don't have issues like this or even worse (ask Avast about quarantining a critical windows file and if you had delete not quarantine on, your windows got hosed) so relax people. Why this is a bit of a mess, MB should be gauged on how fast they fix it unlike Symantec taking over 3 days to fis an issue a few years ago,

This is true, but the takeaway here might be that we are better off without AV at all, given the number of times different AV vendors have screwed up, especially if you take 'we' to mean the more tech-savvy PC users out there.

[grundles]

Yeah same here. Also my real-time protection is turning off and won't turn back on. I'm going to have to uninstall Malwarebytes until this issue is sorted because it has rendered my PC unuseable.

 

 

[bluegiraffe]

2 minutes ago, shadowwar said:

We have all hands on deck and called in still investigating.

 

Where's the thank you button here? Anyway, thank you.

[daman1]

2 minutes ago, shadowwar said:

We have all hands on deck and called in still investigating.

 

Thanks shadow

[ShadowLabs]

Maybe they're trying to bitcoin mine on our PC's... wouldn't surprise me at this point.

[conFIGured]

I hope its fixed very soon, I dont care about my PC issues, my problems are going to start monday when all my clients start calling me for workstation crashes and I will be forced to work FOR FREE and LOSE MONEY due to this.

GD Clicking yes to user agreements frees every internet company from being held responsable.

[jeebus]

so.......  how's everybody's weekend going!

[ZackZero]

Check watch thread: Issue identified.

 

[Njr]

1 minute ago, afbergner said:

You don't remember the McAfee fiasco about eight years ago where they released a definition update that classified a Windows XP system file as a virus?  Blue Screens of Death for everyone!

LOL, only McAfee is capable of doing that!!

[Ike]

shadowwar replied to Timmaigh's topic in Malwarebytes 3

We have all hands on deck and called in still investigating.

•  2 minutes ago
•  
•  462 replies

[Steve2wryt]

ha ha ha ha ha

[rickmb]

Malwarebytes 3.3.1 crashed Windows 10 Pro FCA twice.  All my desktop icons are rearranged now.  Thanks a lot.

Symptoms couldn't contact license server when trying to enable realtime website protection.

[TickedOff]

How hard can it be to roll back to previous version? Why aren't they prepared for this type of thing? Surely rolling back to previous version would be the simplest and least difficult thing to do, I'm no techie but I would absolutely have something like that ready to go with every update, just in case. Are they that stupid?

[Bob256]

1 minute ago, cyraxote said:

My computer didn't crash or reboot. I killed the service and disabled it. Killed it again a few times, and done. No muss, no fuss.

If you've really had 25 years of IT experience, you'd know that this is an incredibly minor if annoying problem. At this point, it requires nothing but patience. And maybe avoid the porn sites for a while.

In the context of an anti-malware program in today's world, It is more than an annoying problem. Somewhere they are scrambling to find that leak. I can assure you.