JoshuaWillman

Thanks, guys! I was wondering what the heck was going on. Can always depend on this forum

I first noticed this in my reliability monitor over a week ago. I don't know if it's the same for others, but while it appears as a critical error, it doesn't affect the curve of the meter in the report at all. It never takes a dip regardless of the error

Hello, I'm using Malwarebytes Premium 3.6.1.2711 Over the last few days, I've noticed a critical errors in my reliability history telling me that Malwarebytes has stopped working. I've come to notice that this occurs only whenever I shutdown or restart my computer. I've done scans and nothing shows up. For those of you familiar with reliability history this is the report: Source Malwarebytes Service Summary Stopped working Date ‎9/‎22/‎2018 7:07 PM Status Report sent Description Faulting Application Path: C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe Problem signature Problem Event Name: BEX64 Application Name: mbamservice.exe Application Version: 3.2.0.704 Application Timestamp: 5b9acf90 Fault Module Name: SelfProtectionSdk.dll Fault Module Version: 3.0.0.360 Fault Module Timestamp: 5b995ba2 Exception Offset: 000000000014e2a9 Exception Code: c0000409 Exception Data: 0000000000000007 OS Version: 10.0.17134.2.0.0.768.101 Locale ID: 1033 Additional Information 1: b4ad Additional Information 2: b4ad75583f5312f04a624f3f83775fbc Additional Information 3: 7069 Additional Information 4: 7069ba0537579f6d877652ad45a05209 Extra information about the problem Bucket ID: a8e5da16923a8c3154beb8acb1abe41b (1494835178188301339) Just wondering why this is happening all of a sudden. It's not causing me any problems, but I'd like to know what is going on and if it is a symptom of a bigger problem Thanks!

Thank you for the quick response!

Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 8/17/18 Scan Time: 9:15 AM Log File: 8b72adc6-a21f-11e8-952d-64006a82bab7.json Administrator: Yes -Software Information- Version: 3.5.1.2522 Components Version: 1.0.391 Update Package Version: 1.0.6387 License: Premium -System Information- OS: Windows 10 (Build 17134.228) CPU: x64 File System: NTFS User: System -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Scheduler Result: Completed Objects Scanned: 321346 Threats Detected: 8 Threats Quarantined: 8 Time Elapsed: 7 min, 52 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 4 RiskWare.IFEOHijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\RUNSAS.EXE, Quarantined, [6508], [249733],1.0.6387 RiskWare.IFEOHijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\RUNSAS.EXE, Quarantined, [6508], [249733],1.0.6387 RiskWare.IFEOHijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\SUPERANTISPYWARE.EXE, Quarantined, [6508], [249843],1.0.6387 RiskWare.IFEOHijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\SUPERANTISPYWARE.EXE, Quarantined, [6508], [249843],1.0.6387 Registry Value: 4 RiskWare.IFEOHijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\RUNSAS.EXE|DEBUGGER, Quarantined, [6508], [249733],1.0.6387 RiskWare.IFEOHijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\RUNSAS.EXE|DEBUGGER, Quarantined, [6508], [249733],1.0.6387 RiskWare.IFEOHijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\SUPERANTISPYWARE.EXE|DEBUGGER, Quarantined, [6508], [249843],1.0.6387 RiskWare.IFEOHijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\SUPERANTISPYWARE.EXE|DEBUGGER, Quarantined, [6508], [249843],1.0.6387 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 0 (No malicious items detected) Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end)

Yeah, I just noticed everything slowing down and when I opened up my task manager I saw what the issue was. Restarted, but the problem still existed. Tried to disable, but it just kept popping back up. Now I just uninstalled it. Just hope I won't have a licensing issue once I attempt to reinstall.

It sucks, but I'm sure they will get it resolved. I would hope they would also give an explanation as to how and why this happened For now, everyone just stay away from those sites that many of us rely on MalwareBytes for.

Frustrating, but comforting to know I'm not the only one experiencing this. It seriously freaked me out at first.