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About Bob256

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  1. I didn't know how to edit my previous post but I wanted to make this point clear. I reset/refreshed Windows.
  2. Wanted to make a final post on this. I think (not 100%) positive that it was fixed. I ended up doing a reset of my laptop. I think I just read what it was. It's tough. The article suggested the usual. Keeping my computer updated and running my malware software didn't stop it. I do that every single day. The article suggested an ad-blocker. I had a good ad-blocker and it didn't stop it. What I would do, absent a very good backup strategy is to encrypt your entire hard drive. I have some experience with this (not professional) but I also know I got lucky.
  3. I believe that I was "overthinking" this. I meant that I was not doing a complete "reinstall" of Windows just the reset that removes everything but your documents and pictures. I may have more troubles but I appreciate your help.
  4. Windows 10 Fall Creators Update. Malwarebytes 3.6.1 Hello, Malwarebytes Reports said a Trojan was blocked and removed by Malwarebytes on 12/13/019 (according to Malwarebytes Reports.) On 12/14/019 Malwarebytes reported that I had a Ransomware attack but that it had blocked it. Since that time my computer began to run very slowly but usable. On /1/14/019, I turned on my computer and it began operating very strangely. It tried to trick me by getting me to enter my Microsoft account password. I did not enter it. At this point, I think I have it contained but Windows Defender offline Ransomware Removal Offline program will not start at all, and the last 2 out of 3 times Malwarebytes Rootkit scanner did not show up while running a scan in the Dashboard. I don't really need any technical help. What my question is how do I deactivate Malwarebytes without losing protection between the time I deactivate Malwarebytes and I reset Windows. Thank You.
  5. Thank you for conveying that information. That is very helpful.😀
  6. Windows 10 Pro 1809, release 17763.195 MalwareBytes Premium 3.6.1 I have attached a screen clip of my reports screen to show my question. If I am reading the documentation correctly, this screen shows in reverse chronological order. If you notice on the right side, the dates and times start in reverse chronological order but if you look further down a couple are out of sequence. If you were to scroll further down the screen there are more that are out of sequence. I was wondering if this was a bug or am I mistaken. Thanks.
  7. Windows 10 Pro 1809, build 17763.195 Malwarebytes Premium 3.6.1 I believe I may have found an issue that happened in a very specific instance. It concerns the "Time Elapsed" shown when it is scanning. I will explain the scenario that happened to me. I turned my computer on and it got to the Windows screen to enter your PIN. I then decided that I would not sign on and clicked the power icon on the Windows PIN screen to shutdown. About 20 minutes later I came back and logged into Windows. When I looked, Malwarebytes was scanning but the Time Elapsed showed 20 minutes. Technically, it may be true that 20 minutes had passed since the beginning of the execution. While it would be a requirement to keep that information, it seems to me what most people who look at that are thinking is, "How long has the scan been running?" So when they look at that, that's not what they are seeing. I realize that I could be wrong on this but it seems to me the description (Label of the field) is not precise enough of what that time actually is. Thanks.
  8. I just received your first newsletter in my email (September, Issue #1) whose main topic is cryptojacking. When I click on the "Keep Reading" my HTTPS Everywhere stopped me from going further. I'm attaching a clip that I got that may or may not show the problem. Thank you.
  9. Hello, Windosws 10 Pro, Up-to-date on Updates. I saw Smartbyte Diagnostic by Rivet Networks show up on my Windows Menu for the first time on menu today. It was at the top where newly installed program are normally located. I uninstalled from the Add/Remove Programs and did a search in the registry for anything that said Rivet in it I also deleted a RivetNetworks folder via Windows Explorer which was in the Program Data folder.. I saw on another site that Microsoft has a program that you can use to clean up left over things that programs leave behind but you have to download it. I didn't download it completely but just clicked on Run when I got the prompt at the bottom as usual. I ran Malwarebytes and it did not detect anything. I then ran a full scan in Windows Defender. I left my computer for a time while it was running because it said it would take 3 hours. Defender didn't find anything. After I came back Smartbyte Diagnostic is back again. To me, it's Malware because it is installing on my computer without my consent and I don't even know what it does. I haven't tried to run it, of course. I checked Even Viewer and at one point it looks like it tried to start but said that the progam might be uninstalled, moved, etc. So it looks like it couldn't start. A little later it starts so it looks like it tried to start and when it couldn't it downloaded another copy. Does anyone know how I can get rid of Smartbyte Diagnostics so that it won't keep coming back? Thanks.
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