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exile360 last won the day on February 26

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  1. You're welcome. Yes, it's rough when you don't have reliable, consistent access to the web. I hope they do get the fiber installed, and hopefully on time according to their plans (or even sooner, if that's possible). Assuming there is no cap on the amount of data you can download when you have hot spot access, I'd recommend trying to get everything that needs regular updates patched when you have the chance, especially your security products, like Malwarebytes, along with installing any Windows Updates, patches for your web browser(s), office applications, and any other critical web
  2. Greetings, As with any subscription product, Malwarebytes requires occasional check-ins with its licensing servers to validate your license info and ensure that your subscription is still valid. It also checks for database updates, though those checks occur much more frequently by default. Also please keep in mind that without an active internet connection there are several components of Malwarebytes that will not be functional as they depend on cloud technology and that Malwarebytes also publishes regular database updates multiple times per day to stay on top of the latest threats.
  3. What I meant by static lists was simply that it requires for a malicious site to first be discovered or reported, then added to a block database, meaning it must first be discovered in order to be blocked. Given how short lived such domains often are, trying to block them using such methods can be very hit or miss.
  4. Excellent, yes, that's the trick. You have to first change the DVD drive that way the letter D: is freed up, otherwise Windows keeps it greyed out as being in use. I'm glad that it worked, and if there is anything else we can help with please let us know. Thanks
  5. I hope so too, please post back and let us know how it went. You may need to restart the system after changing the drive letter of the DVD drive (otherwise Windows may still indicate drive D: as being unavailable for assigning to your other drive), but I've personally had to do the same thing in the past with some of my drives for the same reason and I was always able to get it to work eventually. That method is much easier than having to reinstall everything and change the location every shortcut and system link points to, so hopefully it does indeed resolve the issue.
  6. Greetings, If you haven't already done so, I would highly recommend installing Malwarebytes Browser Guard as it has capabilities designed to target tech support scams and other unwanted web content, not only through the use of static block lists and the like (which is what a DNS filtering solution uses, similar to the Web Protection in Malwarebytes Premium), but also through more advanced behavior based blocking which can identify such unwanted content based on factors other than the URL/domain or IP address, meaning that even when the scammers change their IP or domain (a tactic they fre
  7. Greetings, The easiest solution would likely be to change the drive letter of the DVD drive to something other than D: such as X:, then change the drive letter of your other drive back to D: so that your programs and system/user folders and links work again as they did previously. Once that is done you can then change the DVD drive back to E: if you wish, or just keep it assigned to X: so that any new drives added to the system will take the lower drive letters. The information in this Microsoft article should help.
  8. Given that the application uses peer-to-peer protocols to function, no, it shouldn't be an issue as far as security is concerned.
  9. Greetings, I'm sorry the software is scanning slowly, but we'll do our best to help. If you are running the default scan, started by clicking the Scan button on the main page of the Malwarebytes UI then it definitely should not be taking that long. However, if you are running a full or custom scan then the amount of time the scan takes can vary greatly depending on many factors. I recommend running the default threat scan as it is designed to look in all of the locations where active threats are known to reside. With that said, I also noticed that the system appears to be runn
  10. Likely because the program is connecting to those servers, possibly to establish and/or check connectivity. I can't say for certain and you'd have to contact the program's developers or support to find out for sure, but that would be my guess.
  11. As Porthos indicated above, the consumer version of Malwarebytes is not designed to run on server operating systems. Info on the versions of Malwarebytes designed for servers can be found at the following links: https://www.malwarebytes.com/business/endpoint-protection/server-security/ https://www.malwarebytes.com/business/edr/server-security/
  12. Greetings, As long as you don't run out of RAM totally, having applications use large amounts of RAM should not impact your system's performance. This is because modern systems typically have more RAM than systems in the past, and CPU cycles, not RAM, actually determine system responsiveness and performance. I recommend reading up on the subject in the following articles if you wish to find out more: - https://www.howtogeek.com/128130/htg-explains-why-its-good-that-your-computers-ram-is-full/ - https://linux-mm.org/Low_On_Memory With that said, if you are also seeing
  13. Hello again, A new version of Malwarebytes was just released which may address this issue. Please refer to the information in this post for additional details. To install the new version, open Malwarebytes and navigate to settings by clicking the small gear icon in the upper right, then click the Check for updates button located near the top of the General tab and allow it to download and install the new version. Once the update completes, restart the system and test to see if the issue has been resolved or not and let us know how it went. Thanks
  14. Apologies, I wanted to see a fresh set of logs once you removed PIA, but that's OK. If you haven't tried it yet, please try uninstalling NetLimiter, then restart the system and see if it still BSODs or not with Web Protection active. NetLimiter also has a WFP (Windows Filtering Platform) driver installed, which is typically what causes conflicts with the Web Protection in Malwarebytes.
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