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  1. I may try your link as well @Maurice Naggar I have ran check for updates several times (it actually installed some today) but my version number is still Build 18362.592
  2. This may have been answered already, as of right now there is no Linux version of Malwarebytes. That's not to say that at one time they may develop one.
  3. I have it installed on at least 20 Surface Pro 4 computer and have no issues using MB4. The second AV I have installed along side MB4 is Symantec Endpoint Protection. I have not read your entire thread or looked at your log files, I was just simply answering your question is all.
  4. Hello and Welcome to Malwarebytes... That is really a loaded question. Having Malwarebytes and another AV will help with keeping infections from entering your computer. As far as being sufficient, well the only way to be fully protected on needs to have a fully patched computer.
  5. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, a file named mbst-grab-results.zip will be found on your Desktop. Click OK Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to attach a file: One of our experts will be able to assist you shortly.
  6. Just a note, the scan engine is different than in version 3 so it is quite possible it will pick up some things that version 3 may not.
  7. Your quite Welcome @jet glad we could help solve your issue.
  8. Another thing you will have to do is enable UAC settings back to default. Malwarebytes as well as many other programs rely on these settings. Yours are set to OFF. UAC Settings ================================== EnableLUA: Off Consent Prompt Behavior Admin: Off
  9. Great that you found what you needed. You can use your copy of Malwarebytes on any OS that it is supported on. You would have to deactivate it on one device and install and activated on the new supported device. Windows 10 is one of the supported OS's
  10. Your welcome, good luck getting your friend to do it for you.
  11. You can probably download it, save a copy and then use MS Paint and change the size, it would probably work.
  12. That is a support article and it looks like they forgot to actually make it a link, it is currently only text. https://support.malwarebytes.com/docs/DOC-1141
  13. Which PROGRAM is the one locking up your computer? Is it Malwarebytes or is it the Support Tool? If you need to run the Support Tool without Malwarebytes installed, that would be a start...
  14. Hello and Welcome @JoTr What type of scan were you running, was it a custom full scan? Please gather and provide logs with the Malwarebytes Support Tool so we can take a closer look at the issues you're experiencing. https://support.malwarebytes.com/docs/DOC-2396
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