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  • Birthday November 16

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  1. First off, double check to make sure you do have Beta Updates Enabled (you may try turning it off and back on). Also you have have to check for updates a few times to get it, I have seen that happen.
  2. @Sithtiger Glad you got it working. Usually the fix is to simply disable the feature, reboot the computer and re-enable it and it brings it back.
  3. Your logs seem to be incomplete. Can you try this, and post the logs. Run the following scanning tool for us and we'll review these logs to see how we can assist you further. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.
  4. Hello and Welcome @darth_luigi Sorry to hear your having issues, I see you figured out how to run the tool. Someone will review your logs shortly and make some suggestions to see if we can see whats going on.
  5. OK, you have only one account with Malwarebytes, that's what you used to look up your activations. You see only 1 computer listed in your account, that is an ACTIVATION which means your KEY has been activated on only that one device. Try rebooting your computer and then check your Malwarebytes install to see if it shows as being activated. If not go ahead and try to enter your ID and/or KEY and see if it activates.
  6. I find this to be a very true statement. Lots of folks like to use these laptops on couches, beds, etc (in dorms for example) and they pick up a lot of lint and such. Fans need to be cleaned out regularly.
  7. Did you remove Spybot? Recommend removing it from your computer as already mentioned above by @Porthos above, Windows Defender is adequate as your backup AV. Remove it and then provide a fresh set of logs after its been removed.
  8. Nice, I have always like PowerToys...
  9. Thanks for the assist @Porthos @dwhegler please let us know if installing the latest version works for you, if it does not, then please provide the requested logs.
  10. Hello and Welcome! First off, 4.0.3 is not the latest version. Latest Version is CU 1.0.860. I suggest you update to the latest version to see if that corrects your issues. If it does not then we will need the requested logs from above...
  11. Hello and Welcome Sorry to hear your having issues.... You say you bought this laptop used. When you got the laptop was it wiped clean from the previous owner, that is a fresh install of windows? If not that is part of your issue, you inherited a computer from a previous owner including any issues it had, and you have no idea what was on it. If that is the case then it would be best to set it back to factory settings first, then customize it to how you like it. That being said, if you can provide the requested logs from the post above, that will help us help you diagnose the issues.
  12. I was curious so I opened my Filezilla on my computer, after a few seconds it told me there was a new version available. It updated just fine with my Malwarebytes fully enabled. Lets see if adding exclusions helps in your case as @Porthos mentions above.
  13. Yes that is what I was seeing, that being said, I can download it just fine now after updating to latest version of MBG v2.2.1 and @gonzo adding it to the whitelist. If your still getting this issue I recommend you update yours.
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