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Firefox

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Firefox last won the day on November 3 2020

Firefox had the most liked content!

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About Firefox

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    Master Blaster
  • Birthday November 16

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    USA

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  1. you can send the logs in private to @AdvancedSetup he is a Malwarebytes Employee
  2. Glad you got it sorted out... and thanks for letting us know.
  3. Good Day, and Welcome to Malwarebytes.... Any reason you are still on V3, it is way out of date, Version 4 has many more features that help you protect your updated Windows 10 computer. I would update to V4 to correct the issue. https://www.malwarebytes.com/mwb-download/thankyou/
  4. I am glad to hear everything is back to normal... I will see if someone else can reply with some suggestions for you.
  5. Thanks for the logs, someone on the team will review them shortly, in the meantime proceed with a "Clean" install procedures...
  6. Please let us know if it resolves your issues.
  7. Can you please collect and upload as an attachment the diagnostic logs using our MBST? Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply. Once that is done go ahead and try this to see if it will solve your issue. Please try the following to see if it fixes the issue: Download the Malwarebytes Support Tool Accept the EULA and click Advanced
  8. interesting... I show this version
  9. Please do the following so that we may take a closer look at what is going on: Run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply Once you got the logs, then please try the following to see if it fixes the issue: Download the Malwarebytes Support Tool Accept the EULA and click Advanced Next click on Clean Follow the o
  10. If there is one, there is usually a few more.... when I tried to gather the logs, the tool did run successfully one time. Then I tried one more time and it looped once again. The logs we provided should help the team look into it. Thanks for taking the time to help resolve the issue.
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