Firefox

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  1. message d'erreur quand je veux exécuter MBAM

    Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues.... Please post the logs here in this forum and not some third party website... also if you could, post in English, as this forum is primarily in English format. You can use Google translate FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions NEXT: Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: mb-check-results.zip This file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  2. Auto Update isnt working

    Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues.... FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions NEXT: Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: mb-check-results.zip This file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  3. Real-Time Protection->Exploit Protection Turns Off

    Staying on the beta should be fine... they do have a bug in it where it causes a BSOD on some systems, and they are working on that... if you are not getting any BSOD's then your not affected. I am running the beta myself on several computers and have no issues.
  4. PM threads - Return to the beginning

    Any new updates on this bug?
  5. The entries were but there by a program called Unchecky which automatically unchecks unrelated offers, both saving you mouse clicks and making it less likely to miss a checkbox of an unwanted offer. If you remove all those, Unchecky will no longer be working properly. Not sure how Unchecky works for sure, but it may put those back in your hosts file at some point. # unchecky_begin # These rules were added by the Unchecky program in order to block advertising software modules 0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly 0.0.0.0 tracking.opencandy.com.s3.amazonaws.com 0.0.0.0 media.opencandy.com 0.0.0.0 cdn.opencandy.com 0.0.0.0 tracking.opencandy.com 0.0.0.0 api.opencandy.com 0.0.0.0 api.recommendedsw.com 0.0.0.0 rp.yefeneri2.com 0.0.0.0 os.yefeneri2.com 0.0.0.0 os2.yefeneri2.com 0.0.0.0 installer.betterinstaller.com 0.0.0.0 installer.filebulldog.com 0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net 0.0.0.0 inno.bisrv.com 0.0.0.0 nsis.bisrv.com 0.0.0.0 cdn.file2desktop.com 0.0.0.0 cdn.goateastcach.us 0.0.0.0 cdn.guttastatdk.us 0.0.0.0 cdn.inskinmedia.com 0.0.0.0 cdn.insta.oibundles2.com 0.0.0.0 cdn.insta.playbryte.com 0.0.0.0 cdn.llogetfastcach.us 0.0.0.0 cdn.montiera.com 0.0.0.0 cdn.msdwnld.com 0.0.0.0 cdn.mypcbackup.com 0.0.0.0 cdn.ppdownload.com 0.0.0.0 cdn.riceateastcach.us 0.0.0.0 cdn.shyapotato.us 0.0.0.0 cdn.solimba.com 0.0.0.0 cdn.tuto4pc.com 0.0.0.0 cdn.appround.biz 0.0.0.0 cdn.bigspeedpro.com 0.0.0.0 cdn.bispd.com 0.0.0.0 cdn.bisrv.com 0.0.0.0 cdn.cdndp.com 0.0.0.0 cdn.download.sweetpacks.com 0.0.0.0 cdn.dpdownload.com 0.0.0.0 cdn.visualbee.net # unchecky_end
  6. 2 csrss.exe even when theres only 1 user

    Hello and Welcome! Hard to tell what the malware is/was going to do without having the actual sample of the malware. I have two copies of csrss.exe files running on my computer so that's not an issue. As far as wanting to be sure if your computer is clean, please read this topic below and post those logs and an expert can help check your computer.
  7. Malwarebytes Installing problem

    Can you give us specific error messages you get when attempting to install? Screen shots would be helpful as well.
  8. Malwarebytes hangs on startup

    Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues.... FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions NEXT: Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: mb-check-results.zip This file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  9. unable to contact server of licence

    Your very welcome! Glad that fixed your issue. Good day Manuel...
  10. Malwarebytes with Eset or Bitdefender

    Your welcome, glad we all could help....
  11. Malwarebytes with Eset or Bitdefender

    Below are the instructions for exclusions. I would like you to add these files to your Anti-Virus exclusions list as mentioned in this FAQ HERE (for easy reference I have included the files that need to be excluded below) C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe C:\Windows\system32\Drivers\farflt.sys C:\Windows\System32\drivers\mbae64.sys C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\MBAMChameleon.sys C:\Windows\System32\drivers\MBAMSwissArmy.sys C:\Windows\System32\drivers\mwac.sys Also please exclude the following folders too: (The complete folder) C:\Program Files\Malwarebytes\Anti-Malware C:\ProgramData\Malwarebytes\MBAMService
  12. unable to contact server of licence

    Hello and Welcome! Below is the reason you are getting this error, you need to edit your hosts file and remove those entries. (not sure who put them there, but those are normally there when trying to pirate Malwarebytes). Once you remove them, reboot your computer and then try to activate once again. 2016-07-16 12:47 - 2018-02-16 19:18 - 000000937 ____R C:\WINDOWS\system32\Drivers\etc\hosts 0.0.0.0 telemetry.malwarebytes.com (REMOVE THIS) 0.0.0.0 keystone.mwbsys.com (REMOVE THIS)
  13. Hello and Welcome... Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues.... FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions NEXT: Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: mb-check-results.zip This file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  14. The team will need all the logs in that post, basically after you run all the tools you will only have to upload, right her in your next reply, the file named mb-check-results.zip which will be on your desktop. It will include all the required logs for review.
  15. Just Purchased Premium package

    Just to add, once you enter your ID and KEY (activate) into MB3, then it becomes Premium with active real time protection and monitoring...