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exile360

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Everything posted by exile360

  1. Based on my research, it appears this particular botnet is primarily focused on attacking RDP (Remote Desktop Protocol) servers, not endpoints so if you are running a non-Server build of Windows you should be safe. That said, you should of course keep your anti-malware, antivirus and operating system up to date to guard against threats in general, and if you don't use Remote Desktop, I'd also suggest disabling it so that it cannot be used as a potential point of attack for any threats (I always disable it on all of my systems for this reason as I never use it so it just represents a potential backdoor into my system should a hacker or infection attempt to exploit it). Instructions on disabling it can be found here and you can take it a step further by blocking port 3389 in the Windows Firewall as that is the default port used by Remote Desktop and you may also want to disable the service used by Remote Desktop if you aren't going to use it. You'll find instructions on how to do that here.
  2. Greetings, To deactivate auto-renewal simply contact Malwarebytes Support directly by filling out the form on the bottom of this page and inform them that you wish to cancel auto-renewal for your account. Please be sure to include relevant information so that they can lookup your account including, if possible, the reference number from your purchase and/or the license key and/or the email address associated with your account (the one you used when you purchased your license). You may also find the information in this support article to be helpful. I hope this helps, and if there is anything else we might assist you with please let us know. Thanks
  3. Greetings, You might also try the Deactivate all function mentioned in this support article to see if that allows you to activate your device. If it does not, then wait a couple of hours without trying to activate your license again and then try and activate it as there is a timeout mechanism that gets triggered when a license key activation is attempted too many times within a short timespan and the cycle resets after a couple of hours so that you may try again and it should activate. Please let us know how it goes, and if you are still unsuccessful I'm certain Support will be able to assist you.
  4. Greetings, This issue should be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click the button to confirm at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  5. Greetings, You shouldn't need to change any settings in Windows Defender to use it alongside Malwarebytes. Many users run these two together without any problems or issues. As for the scheduled scans in Windows Defender, that's entirely up to you. I don't know what the default is, but if you'd like Windows Defender to scan your PC occasionally you may configure it to do so during a time when the system will be on so that the scheduled scan can run.
  6. Yep, it's fine. As I mentioned, we used to bag up laptops all the time, and that was with large clear plastic bags, they weren't anything special/anti-static or anything and we never once had a failure caused by them. The components are grounded to the case, plus they automatically get grounded as soon as you plug it into a socket via the power supply so static discharge shouldn't be an issue. At least I've never known it to be.
  7. Just let it do the updates and restart when prompted. Once it's done, check for updates again and repeat the process until no updates are found. Assuming the new build hasn't been blocked for some reason such as a compatibility issue, it should be offered when you check for updates once it is time to install it (some updates are prerequisites for others and need to be installed first in some cases).
  8. Greetings, This issue may be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  9. Greetings, This issue might be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  10. Greetings, This issue may be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  11. Greetings, This issue may be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  12. Greetings, This issue should be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  13. Greetings, This issue may be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  14. Greetings, This issue should be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  15. Greetings, This issue might be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  16. Greetings, This issue may be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  17. Greetings, This issue should be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  18. Greetings, This issue should be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  19. Greetings, This issue should be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  20. Greetings, This issue should be resolved by the new beta build of Malwarebytes, version 3.8. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  21. Just to let you know, a new beta of Malwarebytes is now available with several fixes for various issues with Web Protection. You can learn more about it here. If you decide you wish to give the beta a try then please open Malwarebytes and navigate to Settings>Application and scroll to the bottom of the tab where it shows the option to enable beta updates and select the option to do so and click Yes at the confirmation prompt then scroll back to the top of the same tab and click on the Install Application Updates button and allow it to download and install the new build, allowing it to restart your system if prompted to do so once the installation completes, making sure that you save anything you were working on before you do. If you do try the beta, please let us know if it resolved the issue you were experiencing or not. Thanks
  22. Greetings, You might try the new Malwarebytes 3.8 beta as it has fixes for multiple issues related to Web Protection and may resolve this issue. You can learn more about the new beta here. If you decide to install it simply open Malwarebytes and go to Settings>Application and enable the option to install beta updates near the bottom and click Yes to the confirmation prompt then scroll back to the top of the same tab and click the Install Application Updates button and it should notify you about the new build and offer to download and install it; allow it to do so and allow it to restart your system if prompted to do so, making sure to save anything you're working on before you do. If you do install the beta please let us know how it goes and if this problem was resolved by it or not. Thanks
  23. Thanks for posting about this David, I was just about to as soon as I saw the release notes for the new beta. Hopefully it fixes the issue, but please let us know how it goes and if any further issues do occur. Thanks
  24. Ah, that explains it Yes, I bet you're right, the card likely declined due to being out of date (very common, especially since I don't think there is any kind of automated reminder when that sort of issue occurs, or at least there likely wasn't back then). You should have no trouble getting it sorted by contacting Malwarebytes Support or Sales to get the right license and product, and hopefully the latest version does include the data management features that you seek, but just in case it does not I will still go ahead and put in a feature request for it for the corporate/business version. Please don't hesitate to let us know if there is anything else we might assist you with and we'll do our best to help. Thanks
  25. Hehe, exactly I'd burn the buggers with my laser guarded perimeter of pain; a scorched circle of dust that used to be bugs surrounding my PC, or 360 degrees of death if you will
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