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Gt-truth

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  1. Hello @Maurice Naggar the Rogue link in the log file is a false positive by MB version 4 beta which is a software called Privacy Protector for Windows 10 by softorbits so its not a Rogue itself . see here and yes both Malwarebytes and the support are working fine now . if the problem return again then I will do let you know . and yes now I can to use any web-browsers .
  2. Hello @nikhils for the MB version 3.8.3 the answer is no I haven’t /never seen any blocks by the Exploit protection module since when the MB version 4 beta is release for testing and I haven’t use MB 3 back since now I have to use the MB v4 beta .https://forums.malwarebytes.com/topic/252550-malwareexploitagentgeneric-blocked/ when I had to turn both the anti-exploit I then I was able to use the Firefox web-browser so yes everything there seems working alright ! a few minutes later the and anti-ransomware module is being to blocked of running MB support tool . but after a system powered off/on then I was able here to rerun the MB support tool as well . OK your welcome .
  3. here’s s few dumps files within the zip file that are created via windows task manager . Edit : cannot be upload it to the forum because files are too big . how can to go with since uploading such files will take almost 5 hours .
  4. sure I can ! I have not restart the device because I was having working on something . so the device has not been rebooted but it has been powered off and powered back on later time . now I can to run the MB support tool . logs files is done .
  5. hi @Maurice Naggar unfortunately . even MB support tool won’t be to opened .the mouse cursor is spinning and no GO! so I even had to turn the Ransomware protection module off and still no go .
  6. starting from this day , my Firefox web browser won’t lunch even though I had to double-clicking on the Firefox icon so many time to have the web browser to be opened . right click on the taskbar to open the task manager and I’ve seen the Firefox processes are running and Firefox still not opened but however I figure out that the Malwarebytes’s Exploit protection is behind this problem as well and in meantime I can tell that this issue is first time happened to me when the Exploit protection module is getting in the way for now . I had to click on Malwarebytes icon in the tray app/startup area to uncheck-marked off the Exploit protection in order to have Firefox opened right away after do so!
  7. @LiquidTension I was able to gets a few of full/complete crash dump files in a specific folder that I’ve create it for the my device drivers files and this is with the help of an great utility which it will be automatically generated a mini or full/complete dump file for you . my windows system has no folder called crashdump even though this is a fresh OS of the windows 10 version 1803 but it got the forced upgrade to Windows 1903 by Microsoft and however by use one of your script for maybe 2 or 3 time it finally had the crashdump folder back in there thanks to you also there are no any dump file for Malwarebytes in crashdump folder but there been a crash dump file for other apps . so I will upload the ones that was created by that utility but first let me how would you wish to I grab the dump file for you and I ask this because I had to have MB v4 beta uninstalled . do you want the ones that were created by that utility or should to create the dump file via task manager ?
  8. Control Panel\System and Security\Security and Maintenance\Problem Details by going to this path above or by type "problem" in search box and check there for Faulting Application with the crash or hang information and here what I’ve found in there . Source Malwarebytes Summary Stopped working Date ‎10/‎13/‎2019 5:22 AM Status Report sent Description Faulting Application Path: C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe Problem signature Problem Event Name: APPCRASH Application Name: mbam.exe Application Version: 4.0.0.344 Application Timestamp: 5d8bbe4a Fault Module Name: Qt5Core.dll Fault Module Version: 5.13.0.0 Fault Module Timestamp: 5d7fcf60 Exception Code: c0000005 Exception Offset: 001980c9 OS Version: 10.0.18362.2.0.0.768.101 Locale ID: 1033 Additional Information 1: 0d9a Additional Information 2: 0d9a8b6afa504d69ecc3ff501cf264b0 Additional Information 3: 866c Additional Information 4: 866c93c4c56284dae1c916706079038a Extra information about the problem Bucket ID: d99cade52eb31ee160d7c41f0fcf3ed1 (1213654262287908561) Source Malwarebytes Assistant Summary Stopped working Date ‎10/‎2/‎2019 2:19 PM Status Report sent Description Faulting Application Path: C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe Problem signature Problem Event Name: APPCRASH Application Name: malwarebytes_assistant.exe Application Version: 4.0.0.344 Application Timestamp: 5d8bbd84 Fault Module Name: Qt5Core.dll Fault Module Version: 5.13.0.0 Fault Module Timestamp: 5d7fcf60 Exception Code: c0000005 Exception Offset: 001980c9 OS Version: 10.0.18362.2.0.0.768.101 Locale ID: 1033 Additional Information 1: 15fc Additional Information 2: 15fc386fb895b5d71a548b49ae50ad3d Additional Information 3: 8776 Additional Information 4: 877609787e492b7dab1f4cba6c11a099 Extra information about the problem Bucket ID: 23abe99dd6d0d655d5215e3ac26d2775 (1522601755490985845) Source Malwarebytes Service Summary Stopped working Date ‎10/‎17/‎2019 3:05 PM Status Report sent Description Faulting Application Path: C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe Problem signature Problem Event Name: BEX64 Application Name: MBAMService.exe Application Version: 3.2.0.871 Application Timestamp: 5d8a80a6 Fault Module Name: MwacLib.dll Fault Module Version: 1.0.0.51 Fault Module Timestamp: 5d88e563 Exception Offset: 0000000000143ad4 Exception Code: c0000409 Exception Data: 0000000000000005 OS Version: 10.0.18362.2.0.0.768.101 Locale ID: 1033 Additional Information 1: c50b Additional Information 2: c50b88d6b05d06adc693ca25127493ef Additional Information 3: efad Additional Information 4: efad04adc77e7fe42a830ce1f2e268a4 Extra information about the problem Bucket ID: c6b99717e0d1d5f6ba9ca11dbfefde9b (1917584690499280539) Source Malwarebytes Tray Application Summary Stopped working Date ‎10/‎16/‎2019 6:52 AM Status Report sent Description Faulting Application Path: C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe Problem signature Problem Event Name: APPCRASH Application Name: mbamtray.exe Application Version: 4.0.0.344 Application Timestamp: 5d8bbe08 Fault Module Name: Qt5Core.dll Fault Module Version: 5.13.0.0 Fault Module Timestamp: 5d7fcf60 Exception Code: c0000005 Exception Offset: 001980c9 OS Version: 10.0.18362.2.0.0.768.101 Locale ID: 1033 Additional Information 1: cb1e Additional Information 2: cb1e32907b4c1ec34ea793c86bf4a1c6 Additional Information 3: 2681 Additional Information 4: 26816378e3d1a8f0e7ec79d4d679fd67 Extra information about the problem Bucket ID: 41497372d704295a16cad5b091b36588 (1642359968465380744)
  9. Hi there . I come up with an interesting issue with a new problem of the Malwarebytes version 4 beta . the problem is that when I had to double-clicking on MBAM tray icon to open the GUI and the program goes unresponsive (Malwarebytes not responding) and then it show the "MBAM" name in the header instead of the "Malwarebytes premium" so the MB v 4 beta it will either be crashed or unresponsive or even both at this point ! Has anyone’s facing the same issue ? here a screen grab of the problem my Malwarebytes version is 4.0.2 beta My OS is windows 10 home edition 64-bit
  10. just an update on this issue : the ProcDump v1.3 can not deal with the Malwarebytes version 4 beta and nor able to stopping MBAMService service while the program is opened and running with an error message is pop-out I’m not sure whether if the ProcDump v1.3 it will works with the Malwarebytes version 3 or not and thus because I Never seen / haven't gotten this error by using the ver3 . I am right now stuck and not able to find out a way to make ProcDump v1.3 to continued processing its things in order to Generate a Memory Dump file . procdump-log.txt procdump-log.zip
  11. the link above which is for if you were referring to this URL logspire.com it was valid and it was setup and online for me as of the first day of this report and I do not own it because I am not a programmer (I am just a user like others ) . therefore I have to grab a copy of their software before they making the website offline the website link above is belong to same company named anfibia-soft as I mentioned in my #1 reply I was using one of their software on my OLD windows 7 laptop and if there anything goes Suspicious with any URL’s above then the Malwarebytes team should be to have them under reviews and reanalyzes ! and in case if they need for the file then I can to submit it! Regards
  12. @rakka @AdvancedSetup the downloads above of this topic were already been blocked by the beta version 1x of the the MB add-on and now they all still blocked even though a new final/stable and non-beta release (version 2 of Malwarebytes add on) is now comes out
  13. Hi there Malwarebytes team . this is my first experience with an Exploit that is just happened on today and not sure what should do I do now ? https://blog.malwarebytes.com/detections/malware-exploit-agent-generic/ Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 10/11/19 Protection Event Time: 4:36 PM Log File: 0e6c789a-ec2c-11e9-b528-80ce62d7ac0e.json -Software Information- Version: 4.0.2.44 Components Version: 1.0.690 Update Package Version: 1.0.13959 License: Premium -System Information- OS: Windows 10 (Build 18362.418) CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0 -Exploit Data- Affected Application: Mozilla Firefox (and add-ons) Protection Layer: Application Behavior Protection Protection Technique: Unauthorized attempt to unload protection detected File Name: URL: (end) Malware.Exploit.Agent.Generic.txt
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