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About H4V0C

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  1. Hi @Samoreen! I'm happy to report we've recently released an update to address this issue. Simply hover over the text in the Location field now and a tool tip will appear to display the full path. Please let us know if this has properly addressed the concern you raised. Thanks!
  2. Good afternoon @Taffy1812, the message you're inquiring about is part of an engagement campaign that we occasionally send out to customers using the product in free mode - it cannot be disabled. Based on your description, it sounds like this one might not be behaving properly. Please let us know how often are you seeing this pop-up so we can investigate further. Thanks!
  3. 😎 well done! I'm digging the transparent title bar!
  4. Wow, looking good @Hardhead! Let's see some more pics of everyone's desktop with dark mode active! The team cranked out an unprecedented volume of work to make this possible and I'd love to share your pics and stories so they know how much we all appreciate their efforts. Thanks!!!
  5. Hi everyone, I regret to see you're experiencing issues getting the latest beta release. Thank you for bringing this to our attention. We're aware of the issue and the team is looking into it. At this point we believe the complications you're experiencing are limited to the manner in which this beta update was applied. We don't foresee this update causing the same issues when it's opened up to the masses and set to general availability because the update/install process will be slightly different. Once again, we greatly appreciate you reporting this and we hope to provide a better beta experie
  6. The team is actively working on dark mode for Windows. Hoping to make it available very soon!
  7. Yes, you can manage the devices where your license is installed by logging into your account. Here you will be able to remove any inactive devices you no longer use.
  8. Thank you for providing your feedback, we'll keep this in mind for future updates. Your post mentions that you've installed Malwarebytes v4 however the screenshot you provided appears to show version 3 of the product. Can you please clarify? The Notification setting you referenced only controls informational alerts that appear as a result of a detection event from a scan or when triggered by real-time protection. Unfortunately it's not intended to prevent the type of alert you referenced. This type of alert is intended for the free version of Malwarebytes, Premium users have
  9. Seriously big thanks to our kickass community of passionate users who provide us such awesome feedback! And in case you didn't know, we definitely appreciate the negative feedback as well, we're all here because of you and we're honored to have the great responsibility to serve you!
  10. Hi guys, providing some details for the UI updates and bug fixes: UI updates Real-Time Protection: toggles now display transition state while protection is being stopped or started block reports updated to Malwarebytes 4.0 theme Dashboard/home page: Subscription count-down messaging now display in pop-up windows so that the current protection state is always visible Settings: Play mode: simplification for adding new apps Exploit protection: Advanced settings
  11. Hello, thank you for making us aware of this issue. Could you please provide some additional details to help us better understand your experience. Let's try to focus on 2-3 areas where you notice the lag most. What is the page you're on and what activity are you performing when you notice the issue? When a particular lag event happens, can you elaborate on what you were expecting to happen vs. what actually happens?( i.e. when I start a scan from the home page, it takes around a full second before the scan in progress page to display, I'm expecting it to appear right away.) Any spe
  12. First of all, thank you for the feedback and I regret the confusing experience you had. I hope this will help clarify why we changed the location for exclusion rules (Allow List). Dashboard cards (Detection History, Scanner, Real-Time Protection): provide quick access to functionality that's most commonly used by all users. Settings: provides access to options that only more advanced users are likely to configure.
  13. As the product manager on the Windows side of the house, I'd like to say that I too was quite envious to see Mac's dark mode. We still have some tidying up to do from the Malwarebytes 4 release but keep your hopes alive, we're trying to work this into the schedule when we can.
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