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About gringo_pr

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  1. gringo_pr

    Web Protection Not Working

    I have replied to your support ticket - please continue with me there
  2. Hello LGM4U I am very happy we were able to come to an agreement on the helpdesk - I am going to close this ticket and have a wonderful Christmass
  3. Hello LGM4U I have reviewed your case on the help desk and I have reached out to you in a new ticket - please follow-up with me in the email I sent to you
  4. Hello Guys I have a client at the help desk that has this suggestion I find I difficult to access data on dashboard as the white is too bright and the printed instruction on your new malwarebytes cannot be seen clearly,.and seem to get lost within the white background. Not just by myself but others have commented also. Can you make the Dashboard and the rest more user friendly, otherwise it will only be used by individuals with extremely good eyesight. The previous malwarebytes was much easier to read Good look.x Gringo
  5. Hello First thing I would like you to try is to start in safe mode and let me know if it starts in the normal account Reboot your computer in Safe Mode. For Windows 8 or Windows 10 follow the instructions here – http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/ For all other Windows operating systems follow the instructions here – http://support.eset.com/kb2268/?locale=en_US Gringo

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