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Found 11 results

  1. I'm on this page as I have been receiving mixed messages on a diagnosis which I have on a computer which I have been using. I had recieved this diagnosis Monday of last week that my computer has had a computer virus on it which had meant that it was running slower than usual. This is despite me having installed the Premium version of Malwarebytes back in December of last year. I wish to verify these claims. I have already sent in a log of the computer it was on, but, now that I have read through your help on the subject, I have to say that I am still confused as to what 'bit' I fall in 32 or 6
  2. Hi, Yesterday my sister used computer and was installing some stuff. Today i saw some problems with PC, randomly showing pop ups on screen. I knew it must be some malware, Wanted to download Malwarebytes, but my browser stucked, had to close by force :) from another PC downloaded this antyvirus and install, but stucked again i know it's this virus fault. In task manager I see 32-Bit Setup Launcher. I can't get rid out this virus, please check those logs and tell me what should i do. FRST.txt Addition.txt
  3. On the dashboard, MBAM says it had 4 scan time detections and 2404 real-time detections but I can't find any evidence that MBAM actually did anything, except for 1 time in October it says it blocked a ransomware attack and the rest of the reports say it detected nothing, except blocked websites. How can I see what the 4 scan detections and 2404 real-time detections were? At least in Norton you can see what the actual threats were. Before I re-up my premium protection l want to see what it actually did and the report section isn't helpful at all - I'd need to open each and every report and
  4. Good afternoon, MB forum, users, admins. I'm certain you're all aware of a high RAM usage Malwarebytes hang/crash that occurred today. I wanted to provide a step-by-step reproduction of what happened on my PC in hopes MB devs (and forum users) can compare notes and use the information to investigate. 11:00am EST > Two programs open: Discord and Rocket League. No other programs running on a clean, new install of Windows 10. > Running Malwarebytes Premium in background. 11:01am -> 11:15am EST > Computer experiences massive RAM spike causing failsafe shutdown &g
  5. I wish to use a third party app, like CCleaner for example, to delete the logs/reports that show up in the "Reports" tab. I don't want to have to go into Malwarebytes and do this manually. I also don't see an option to NOT keep reports (although it may be there somewhere). I see the logs/reports are located here... C:\ProgramData\Malwarebytes\MBAMService\logs Is it OK if I just delete everything in that folder? Thanks
  6. When I first installed mbam, it detected the OS fine (Windows 10 Version 1703 - 15063.447). Since then, each scan reports that I'm on Windows 8. I had a malware/hacker scare not long ago and after nuking everything from orbit, I'm hyper-aware of every little nuance happening on my machine so this may just be a bug report. I would like to make sure it's working correctly though so I attached log number 1, which was accurate, along with my most recent log which reports I have Windows 8. Please let me know if you need anything else to ensure I'm fully protected. correct.txt
  7. Hi, I am in process of clearing up all the PUMs I deem as false positives. We currently have 18,000 alerts in threat view which I believe I have added most of these to the ignore list. I would like to know how to clear all these in bulk as the Page "All" option does not show me all threats to then highlight and remove. Any advice? Sure it's a simple option somewhere.
  8. Hello. I usually use the computer at work, and the norton anti-virus was out of date for 2 months. I ran Malwarebytes full scan and now I have 1433 threats. I will put log here. I'm lost if dealing with these. Does this mean possess "hacking"? Cuz I'm worried if the data is being hijacked or somethin' bad. Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 5/23/17 Scan Time: 6:59 PM Log File: Malwarebytes Scan Report Results.txt Administrator: Yes -Software Information- Version: 3.1.2.1733 Components Version: 1.0.122 Update Packag
  9. LOG ALL Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 4/29/17 Scan Time: 2:51 AM Logfile: Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.1833 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 411348 Time Elapsed: 9 min, 56 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled
  10. It looks like Malwarebytes 3 uses .json files for the scan and threat reports. Where are these .json files located on the hard drive? Thanks
  11. I get a popup from Malwarebytes every 3 minutes telling me it blocked a malicious website that was inbound. First it said it was from uTorrent, then svchost. I have since uninstalled uTorrent and removed all data from uTorrent. I just ran RKill and am doing a Threat Scan now. RKill said it found no issues or malicious services. Am I getting false positives or is there something else I need to remove?
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