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Showing results for tags 'billing'.
Found 4 results
I have a Premium License for three devices and would like to add one more, I have read another post that says email/ticket billing. I did that and they said too bad buy another License and they are not combined. Is that true there is no way to add to an existing key?
Hello, I just downloaded MB3 and clicked the button to purchase, created an account on the website and purchased a 1 year, 1 device license but the confirmation screen doesnt show me an activation/license code and I never got an email for the purchase. I got other emails when creating the account but nothing for purchasing. In addition, when I refresh my dashboard, it doesnt say I have any subscriptions. What happened? Did my money get taken?? I see the money withdrawn from my paypal account already from Avangate INC. FYI. I have no idea what to do here...
Hi. Long time premium user here. Using MB 188.8.131.5283 (current) and I don't seem to be able to start the web protection after a restart on win10 pro. It says "Starting" forever.. The other realtime protections seems ok. Reinstalled mb but the same.. Now it's non responsive too.. I need to renew my subs 21 Feb and my old credit card is invalid now. Edited billing to use Paypal, but I don't know if it went through. Will be kepping an eye on it. Don't want my Premuim to expire :-)
Hi, I am trying to renew my subscription with PayPal. I get a notification that "We're unable to renew your subscription" in MB3. I click "Update Payment Information". I choose PayPal, click "Next". Then, "Update Your Subscription". It shows a message that I "successfully updated your payment details". Then, next day it tries to process the payment and I get another failure email. I have verified that Cleverbridge subscription is active in PayPal. Please advise, thanks!