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Found 5 results

  1. Hello, I recently installed Malwarebytes Premium in April. I decided tonight I wanted to add the VPN. I followed the instructions to my.malwarebytes.com but there was not a "Add Privacy Protection" option on my subscription page. So I bought the VPN for 5 devices and assumed Malwarebytes would subtract the difference as it says on the website but the end result is I now have an additional Premium Account and License Key and instead of 5 Devices it is $59.99 for 3 Devices and still no VPN. Funny thing is now when I go to my subscriptions there is now an option to "Add Privacy Protection" and of course that will be another additional charge? Top it all off I a few suspicious emails one in my spam. Very strange behavior on my home PC and phone as well. Malwarebytes on my phone shows apps that have not been updated since 2008? And I'm constantly seeing some kind of Verizon stuff everywhere?? I don't even use Verizon services. There are so many things that have happened lately, I am just completely overwhelmed. Please if anyone can help I sure could use it. Thank you.
  2. Hihi, I purchased premium malwarebytes, late December and obviously its a yearly subscription so why did another payment go out of my account a few days ago? Which one of these is the legitimate charge, if both are legitimate then why the extra payment? Renewal date Dec 23, 2020 Dec 27, 2019 CBI*MALWAREBYTES Shopping $42.39 See details about this transaction Jan 26, 2020 2COCOM*MALWAREBYTES Shopping $42.39 See details about this transaction
  3. Hello: I mistakenly entered my one year membership 2 times which resulted in my Visa being charged choc576
  4. Olá! Hoje recebi minhas contas e percebi que há licenças premium duplicadas do malwarebytes nela, sendo que comprei apenas uma licença para mim. A compra ocorreu em 07/24. Agradeço desde já.
  5. I have a Premium License for three devices and would like to add one more, I have read another post that says email/ticket billing. I did that and they said too bad buy another License and they are not combined. Is that true there is no way to add to an existing key?
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