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LDTate

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About LDTate

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  • Birthday 05/30/1951

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    Missouri, USA

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  1. Hello and Windows 7 Restart your computer in Safe Mode. Using the F8 or F5 Method: Restart your computer. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options select the Safe Mode With Networking Then press the enter key on your keyboard to boot into Windows 7 Safe Mode. When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode. Open Malwarebytes (MBAM), make sure Scan For Rootkits is checked, run a new scan and Quarantine all. **Power Off** (shutdown, the pc. Wait a few minutes. Restart in Normal Mode, run a new scan and make sure it's gone
  2. I have attached A file I need you to download and save it to the same place that you saved the FRST program This fix will include removing temp files and emptying the Recycle Bin. Download attached **fixlist.txt** and save it to same location where the FRST tool is located. NOTE: Both FRST.exe and the fixlist.txt must be in the same location or the fix will not work. Close all browsers before running. Double click FRST to run the tool. If the tool warns you the version is outdated, please download and run the updated version. •Click the **Fix Button**. •If you receive a message that a reboot is required, please make sure you allow it to restart normally. •The tool will complete its run after restart. When finished, the tool will make a log (Fixlog.txt) in the same location from where it was run. Please attach the Fixlog.txt in your reply. Restart the pc and let me know how it's running now. fixlist.txt
  3. Please take your time. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool https://downloads.malwarebytes.com/file/mbst?src=Forums-Reply Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply.
  4. You're quite welcome. I'm happy to have helped, and glad this is resolved. As there are no other issues which need addressing we can now close this ticket. Thanks for choosing Malwarebytes! Peace Be With You
  5. Really. Then I'd say you're good to go.
  6. If you're not seeing the block now, that's good and we won't need the logs. Help Secure your browsers Please install uBlock Origin for your browsers. uBlock Origin For Fire Fox, Chrome and Safari https://www.ublock.org/
  7. I'm sure Norton block both of them. Are you still seeing this? Website Data- Category: Trojan Domain: my.mixtape.moe IP Address: 206.81.100.99 Port: [63530] Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  8. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool https://downloads.malwarebytes.com/file/mbst?src=Forums-Reply Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply.
  9. That's weird. Please download the Farbar Recovery Scan Tool and save it to your desktop. You need the 64 bit version https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here. Please attach the Additions.txt log to your reply as well.
  10. Can you find it in your downloads folder?
  11. No problem as we must have posted at the same time. Carry on my friend.
  12. Hello and Please take your time. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool https://downloads.malwarebytes.com/file/mbst?src=Forums-Reply Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply.
  13. Hello and Please take your time. Restart your computer in Safe Mode. Using the F8 or F5 Method: Restart your computer. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options select the Safe Mode With Networking Then press the enter key on your keyboard to boot into Windows 7 Safe Mode. When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode. Open Malwarebytes (MBAM), make sure Scan For Rootkits is checked, run a new scan and Quarantine all. **Power Off** (shutdown, the pc. Wait a few minutes. Restart in Normal Mode, run a new scan and make sure it's gone
  14. Hello and Please take your time. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool https://downloads.malwarebytes.com/file/mbst?src=Forums-Reply Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply.
  15. yes that is always possible. Let’s try to reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds). You also need to reconfigure any security settings you had in place prior to the reset. Note: After resetting your router, it is important to set a non-default password, and if possible, username, on the router. This will assist in eliminating the possibility of the router being hijacked again. Next: You might need elevated privileges Open the Start Menu, (Windows Globe) click on All Programs > Accessories >, right click on Command Prompt, and click on Run as administrator. In the command prompt window that opens, copy / paste or type the following commands: Note the spaces between G / it needs to be there. Click the Microsoft Start logo in the bottom left corner of the screen Type CMD and click Ok. The MSDOS Window will be displayed. At the command prompt, copy / paste or type the following and press Enter after each line: IPCONFIG /release IPCONFIG /flushdns IPCONFIG /renew IPCONFIG /registerdns netsh winsock reset netsh int ip reset regsvr32 netshell.dll regsvr32 netcfgx.dll regsvr32 netman.dll Type in Exit Restart the computer.
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