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Found 20 results

  1. Hi, I had an old hd laptop with windows 7 that I purchased way back in march 2010. Used it for 10 years till it went kaput in march. I had kaspersky and malwarebytes from back then running smoothly on it. Purchased a new one last week windows 10 and installed KTS and mbytes again. Followed instructions(https://support.malwarebytes.com/hc/en-us/articles/360038522974-Malwarebytes-for-Windows-antivirus-exclusions-list) to add relevant files to exclusion list, for both kaspersky and mbytes but: C:\Windows\System32\drivers\mwac.sys C:\Windows\System32\drivers\mbamswissarmy.sys
  2. Hello, Back in May of this year I reported a bug to Malwarebytes by email about the Malwarebytes For Chrome browser extension conflicting with the Video DownloadHelper extension for Chrome, and this bug was confirmed by Malwarebytes after I reported it by email months ago. Here is an edited version of my report from back then: This conflict is still there, I was asked to report it here when I emailed Malwarebytes again to see if this bug was on the list of bugs to be fixed. This problem is pretty annoying for me and has prevented me from using the Malwarebytes extension
  3. Hi there! Throughout the past few months, I've had problems running my Win7 Professional 64-bit PC rig properly. The problem showed as intermittent freezing of the whole operating system every now and then, let's say once in an hour or so, for around 5-15 min at a time. Meaning; I can't click on anything from the task bar, the mouse cursor turns into the spinning circle (as in; waiting, waiting ...); everything that I click on or type is stored in some kind of a buffer that then gets "released" after the clog re-opens. I am running ESET Internet Security 2018 (the latest version; 12.
  4. I'm using Malwarebytes 3.6.1.2711 / 1.0.463 / 1.0.6983 and Faststone Capture 9.0 To reproduce my error: I found that FS Capture's 'capture scrolling window' is not working anymore. After disabling MWB 'web protection' it works fine again.
  5. All 3 of my computers were affected with no protection (or disabled) on MB. Yet there were other strange things going on as well. Not sure if it was a Malwarebytes Premium or Avast free update that started it all. I didn't have high resource usage, but couldn't open programs, etc. Avast ui wouldn't load and upon repair it said Malwarebytes was an infection. Also, just recently I started getting the MB couldn't load the rootkit driver. I have what I believe was the latest updates package 1.0.3804 - v3.3.1.2183 - components 1.0.262 (MB Premium) - for windows 7 64-bit Using Revo uninsta
  6. Hi. I've been using Malwarebytes free version for years without a problem. Recently I had to restore my computer back to factory defaults a few times. I redownloaded Malwarebytes AntiMalware. At this time there is a Free Trial of the Premium version. I attempted a System Restore yesterday and it wouldn't take. It suggested I temporarily disable any antimalware programs I have. I did that with Malwarebytes, and with my Emsisoft. I attempted System Restore again, and again, it didn't take. I tried System Restore again today. I temporarily disabled my Antimalwares, disconnected th
  7. Paid & Upgraded to this. Older free version always worked fine..When I run this, it locks computer and I have to cut off power. Only remedy was to uninstall. Whats going on here?
  8. Hi, I recently purchased a new Asus desktop computer (i5, 16gb RAM) that came preloaded with Mcafee Internet Security Installed. The computer had been running fine until I installed Malwarebytes 3.0 with the real time protections enabled. Upon doing so my PC became so sluggish I was unable to perform any tasks. Even when I tried exiting out of Malwarebytes the program would not exit. After closing the program through task manager (painfully as it was so slow) my pc began responding normally. I have now added exclusions in MB for Mcafee, but when I try to add exclusions for Malwarebyte
  9. I have McAfee Multi Access that was provided to me by my ISP (New York's Altice/Cablevision). After the McAfee scans my system it claims I have a conflict with another anti-virus that's installed on my system. I can only presume that's MBAM3. Is there some setting I can adjust in MBAM3 or in MaAfee? Perhaps this is something that has to be looked at by the MBAM staff? Thanks for your help in this matter.
  10. It seems Malwarebytes 3.0 (in contrast to Malwarebytes 2.0) is incompatible with Trend Micro Internet Security. I upgraded from Malwarebytes version 2 to Malwarebytes 3.0 today. Since over a year, I have Trend MIcro Internet Security as my antivirus. With Malwarebytes version 2, I noted no issues with Trend Micro. But since the upgrade to Malwarebytes 3.0, I am unable to do a scan with Trend Micro - the scan hangs as 6%, 7%, or 8% (it hangs on different files each time). I excluded the Trend Micro folder in the Malwarebytes settings - but this does not help. If I shut
  11. Even though I have the Mailbird.exe process as well as ALL of individual e-mail server domains (incoming and outgoing) added as web exclusions, Malwarebytes still blocks them when malicious website protection is enabled. I don't get a popup indicator, but the minute I disable malicious website protection, Mailbird works fine again. Is there any other fix for this other than leaving malicious website protection disabled?
  12. Over the last few days, I've had 3 different clients with the same problem. All 3 of them are using Kaspersky Internet Security along with Malwarebytes Premium (with Realtime Protection enabled). Shortly after bootup, the computer will become unresponsive (i.e.: nothing is "clickable). It does not seem to be accompanied by abnormally high CPU usage, according to Task Manager. If I disable either Kaspersky Internet Security OR Malwarebytes Premium, the problem does not occur. I've tried the following, with no luck: * Adding "mutual exclusions" for both programs. * Disabling several
  13. Hello I have two questions about MBAE (free version). 1. Could MBAE technically prevent a program from working correctly? e.g. say if you were running Google Chrome for example, could MBAE stop it from updating correctly if it thought it was an exploit? Or maybe the way it tries to prevent exploits, could it hinder a program's operations in any way? 2. Can MBAE conflict with other anti-virus programs? e.g. say if Bitdefender Internet Security is running and detects an exploit/malware, who would stop it first? As won't they both be fighting to try and stop the exploit/malware? Won't
  14. Windows 7 Pro; Panda Free Antivirus; Comodo Firewall free. I've started a new topic because the other of the same title is locked as solved. New here so please bear with me and apologies if this is addressed elsewhere. Just downloaded & installed the new MBAE program (v1.05.1.1014 Trial). With the Chrome shield activated, Chrome won't launch. There is a single entry in task manager sitting there (CPU 0) but Chrome isn't actively running. If I kill that process, deactivate the shield, then fire up Chrome again - all is well. If I reactivate the shield (whilst Chrome is running now),
  15. Hi. I want to know if Malwarebytes Anti-Exploit can interfere with AVG Identity Protection. I already made this same question to AVG and they said yes, but i looked at the forum and I didn't find AVG in the list of known conflicts. Thank you.
  16. A picture is worth a thousand words. See attachment.
  17. Norton Internet Security says to uninstall MBAM to allow their product to operate properly. I've had both products co-exist peacefully for many years, so what changed recently? See screenshot:
  18. I have a copy of both Norton 360 and Malwarebytes Pro. Why is Norton telling me to remove Malwarebytes as it might show a conflict? How do I tell Norton to stop bugging me about this. This is Windows 7 64 bit -Rob
  19. Hello, Thanks for the killer AV product. I use it at home and at work. We just recently purchased multiple Corporate licenses. I installed these licenses on our machines, some XP and some Vista. Then, tried to install Kaspersy Antivirus on top of that. However, during the install, got an error, where the Kaspersky Antivirus viewed Malwarebytes as a conflicting program. The version of Kaspersky that we are installing is a special one - we use a hardware firewall by Sonicwall, and that device enforces a Client AV policy on all workstations: they must install Kaspersky AV before being allowed to
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