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Nice Job @Porthos

Hello and Welcome @JoTr What type of scan were you running, was it a custom full scan? Please gather and provide logs with the Malwarebytes Support Tool so we can take a closer look at the issues you're experiencing. https://support.malwarebytes.com/docs/DOC-2396

Sorry to hear your having issues. What web browser are you using? Have you tried doing it with a different web browser?

Hello and Welcome Lets start with some logs so we can try and figure out what may be going on. Please gather and provide logs with the Malwarebytes Support Tool so we can take a closer look at the issues you're experiencing. https://support.malwarebytes.com/docs/DOC-2396

Hello and Welcome Please gather and provide logs with the Malwarebytes Support Tool so we can take a closer look at the issues you're experiencing. https://support.malwarebytes.com/docs/DOC-2396

Hello and Welcome Glad you were able to get it up and going, should you encounter any other issues don't hesitate to post the requested logs so someone can help you out.

Best course is to by directly from Malwarebytes https://www.malwarebytes.com/products/

Hello and Welcome @MAGA Please gather and provide logs with the Malwarebytes Support Tool so we can take a closer look at the issues you're experiencing. https://support.malwarebytes.com/docs/DOC-2396

@Jimmaki, not saying this will fix your issue, however you show to have 1.0.750 Component package, the latest is 1.0.764 Check for updates to get the latest version, may take a couple of try's for it to pick up the latest (as I notice on one of my computers)

Hello and Welcome @CJT Your topic does not have enough information for us to be able to assist you fully. Can you please provide more info on your issue as well as the requested logs? Please gather and provide logs with the Malwarebytes Support Tool so we can take a closer look at the issues you're experiencing. https://support.malwarebytes.com/docs/DOC-2396

Looks sort of goofy, but it sure has some cool features https://www.theverge.com/2019/11/22/20976539/tesla-cybertruck-test-drive-electric-truck-pickup-video-features-price-elon-musk

@Gt-truth perhaps these videos will help you find the options that @exile360 shows in his screenshots. Scan for rootkits option.mp4 Scan for rootkits advance scanner.mp4 Scan for rootkits scheduler.mp4

Good luck on getting the backup system back up and running.

While we wait for @LiquidTension to check your logs, can you add exclusions to your GDATA Antivirus to see if it helps any? Add to the Allow List in Malwarebytes for Windows v4 https://support.malwarebytes.com/docs/DOC-3543

Hello and Welcome @Fatcap Sorry to hear about your issues. Please gather and provide logs with the Malwarebytes Support Tool so we can take a closer look at the issues you're experiencing. https://support.malwarebytes.com/docs/DOC-2396

I think this is a great course of action myself. If I go an deactivate a computer from the portal, it should free up the license and not allow that said computer to re-activate. I mean the reason I deactivated it on the portal was for that very reason.

Strange, I was able to download the file from the attachment in post #5 in the post I referenced. As you may already know, that version is quite old, as well as your Windows XP and hardware your running. Good luck

@AdvancedSetup may be able to help you with that link, version of the software needed for that. That being said, I believe the file your looking for can be found in this topic

Besides us knowing you have an HP laptop (model number: 15-bsO6Owm) running intel icore 3, running Windows 10 and it is not used much, you did not tell us how much memory it has, or what type of hard drive is on the system. I work on many laptops that are slow, most of them only have 4GB of memory and have a SATA drive. I upgrade them to 8GB of memory and swap out the hard drive with an SSD drive. You would not believe the difference that makes.

I have 1909 on several computers/laptops and have not had issues as of yet. Update went pretty smoothly.

Your welcome! Glad we could help

If your doing an in-place upgrade from Win7 to Win10, there is no reason to deactivate your Malwarebytes. However if you are going to format (erase the hard drive) then you do have to deactivate it first.

Hello and Welcome @riverboatsam Currently there is no way to have the computer shut down after a scheduled scan. Best you can do is schedule the scan to happen when the computer is on, so I suggest you change the time from 3AM to something earlier while the computer is on.

You can send them to @LiquidTension via PM

this most likely happened because your Update Package was 1.0.0, usually happens when something goes wrong and it gets set to that. When you did the repair option it installed the correct version. Latest Version is MB 4.0.4.49 Update Package 1.0.14928