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Found 39 results

  1. When I first started using Malwarebytes (many years ago), I could scan the c:/ drive on my computer, as well as the m:/ drive. I have no problem doing a scan of the c:/ drive. However, I cannot set up a scan of the m:/ drive. Please help. I need to be able to scan the external m:/ drive.
  2. When reviewing the results of the scan I click "Quarantine". Then I have a choice of Cancel, Always Ignore, or Ignore Once. Are the items quarantined ? I am unable to determine this from the interface even though in the options or settings the slider says "Always Quarantine". How do I delete the Quarantined items? The interface needs some work to eliminate confusion. Not sure I like this new layout. When I close the scan results the message says the items will stay on my computer. Huh ??? Very confusing.
  3. Hi, I have Win7 PC and LAN connections to a MFC-J615W brother printer. Fax-,Print- and copy mode are working fine. But if I want to scan a document the error message occurs: check connention, printer could not be found etc. I searched the internet many hours to find out the reason, no success. Could it be, that Malwarebytes block this operation. I'm waiting for your information and thanks in advance (My nativer language is German....) Muschel
  4. I have 32 items ( see att) that appear daily. I can't seem to delete them permanently, I must be doing something wrong, but with age cannot recall how I should proceed. Can someone, please help or remind me. The entries nearly all relate to PUPs, but how do I find the extension that is causing the problem and remove that to solve matter? I am using Premium (free) 3.7.1 summary mbites.txt
  5. Hi there, Is there any ability coming or presently in Malwarebytes for MAC that allows custom scanning of other disks, such as an external drive or other internal drive? This would benefit greatly. Consider it feedback if it's not there!
  6. ✌️✌️😋Hey guys, im new in the forum and with Malwarebytes.👋👋 😞Just finished a scan and i got a few threats,😤 im looking to know the best course of action, and if i have to worry about the results. 😅In the TXT you will find my first scan, i already put them in quarentine, i should delete them? 🤔 Thanks in advance! 1.txt
  7. Hi there, I'm new to this but I can't find an answer to this or anything similar, sorry. I liked and used Trend Micro's Dr Cleaner - it is free, minimal resources and lets you know what it is doing, freeing up memory and disc space on the fly on software removal (something I do a lot as I try random bits of software and find out it doesn't do what you have been led to believe it will do!) but Apple decided that Trends reporting your usage back to Trend violated privacy rules Apple banned it. It now has been removed from the Apple store but I still have a copy but Malwarebytes has found it and keeps putting it in quarantine. My question is is there any way to ask/tell Malwarebytes to ignore this application? Unless you feel it's a much worse threat than I'm aware of and I will abide by the advice of Apple and Malwarebytes.
  8. I have my Malwarebytes set up to run a quick scan daily and a full, in depth scan weekly on Windows 10 PC. This is the first time (in over 2 years) that I received an error in my security center telling me to open Malwarebytes. When I did, I found that my in depth scan has been running for over 9 days! Scanned items is at 344,779+ and time is 218:14:45. Anyone know how to fix this?? Thanks!
  9. How can I identify a folder to scan? I've mirrored a wordpress site that is infected with malware and would like to scan it
  10. Threat scan only seems to scan through the SSD that I have win7 and Malwarebytes 3.0 is installed in. For example, when I perform a threat scan, it goes through 355,000 items. I disconnect my second SSD drive and power cable (the one that doesnt have win7 and Malwarebytes 3.0 installed) and perform another threat scan and only 355,000 items are scanned. Anyway to configure it so threat scans include both of my SSDs? Thanks!
  11. I suddenly got a "-" subscript on my top bar icon for malwarebytes. If I open the app and try to scan I get BACKGROUND SERVICE IS OFFLINE I have tried restarting, and also uninstalling and reinstalling. Nothing helps.
  12. Greetings! I am the proud owner of a subscription to the super-duper premium version of Malwarebytes (V 3.5.1, current as of this instant date) My system is a Windows-7 Professional 64 bit version on an HP Envy series EliteBook 8750, maxed out to the gills. Issue: Malwarebytes Premium 3.5.1 will not allow even a right-click scan of a networked folder. I suspect that this is a marketing issue to differentiate their Super-Professional For Businesses with Deep Pockets version. OK, I can accept that. (I used to run a computer business and was a dealer for a competitors AV, and I know how frustrating it can be to compete with the web-version.) However, especially in this day-and-age, not providing the ability to scan a file on a networked device is counter-productive as home-based "Personal Cloud" file servers, backup servers, etc. etc. etc., can be a significant security risk. OK, I can move it to my local machine and scan it there - but why? I already have access to it on my local share. Is it possible - or can this be an enhancement request - to allow file/folder scans of networked drives. It would be acceptable - even desirable - to limit this to manually initiated scans. (I have over 20T of active files on my server - I have absolutely NO DESIRE to waste a week-or-so scanning all 20+T.) What say ye? Jim "JR"
  13. I was using AVG anti virus and mb3-setup-consumer-3.1.2.1733.exe Mouse behaviour If left untouched for a period, my mouse needed a button click in order to function. It seemed to be moving slowly, and would drift upwards, when hovering over a link. Modded the setup to max speed, but it still wasn't right. (In all my decades of computing, I've never experienced this mouse behaviour) I had watched F1 via a stream - many such streams launch an advert new window if the stream page is clicked. This would be a good way of forcing the user to click the page. Opening a new firefox tab : unknown software exception (0xc0000409) occurred in the application at location 0x00406b64 Malwarebytes scan Tried to run a Malwarebytes scan, but it wouldn't run. Spybot found nothing threatening. Installed super antispyware - it found no threats. Chameleon Ran chameleon - option 2 worked - it suggested that I upgrade, which I did to 3.5.1 However, 3.5 wouldn't launch. Uninstalled it and reinstalled 3.1 Option 2 no longer worked ... I think it was option 8 that worked ... I ran a scan ... zero threats. Note: each time an option wouldn't work, it would stop at 'enabling driver' requiring a reboot every time. Testing the 13 options took a long time. 3.5.1 Reinstalled 3.5.1 - it wouldn't launch, but it did launch the following day (maybe it needed a reboot). Ran a scan - zero threats. ------------------------ I finally finished a big report last night. Today, booted the PC ... Malwarebytes blocked 198.134.112.243 (outbound) - I hadn't launched a connection to that site. I am alerted at regular intervals of this site being blocked. -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: Unspecified Domain: IP Address: 198.134.112.243 Port: [0] Type: Outbound File: Loaded scanurl.net in Firefox - https crossed out, and the url input box did not display. Loaded scanurl.net in Chrome - https displayed - the url input boxes appeared momentarily, then disappeared, and were inaccessible. Checked the site in google transparency and phishtank - result : clean I noticed that the mouse was now functioning correctly!!! ------------ What to do? Is it possible that malware can be switched on and off? Does anybody recognise this strange mouse behaviour? Might the mouse be working correctly because 198.134.112.243 is now being blocked? Could this be simple suppression - general time-wasting aspect of a varied package of measures?
  14. I don't know what's going on. The default option Malwarebytes came pre-installed with was to run a threat scan on startup. I deleted that to get better performance since my computer has very limited resources and set it to run a hyper scan every week instead. I do not have any other scheduled scans. However, it seems to ignore that and runs a threat scan on startup regardless. It happened 4 times and on these dates: July 3rd, 2018; July 4th, 2018; July 7th, 2018; July 11th, 2018. It happens at random, not necessarily always. For example, when I turned my computer on today it didn't. I tried to fix the issue by reinstalling with the Malwarebytes Cleanup Utility, but it didn't fix the problem. I'm running Windows 7 Home Premium 64 bit. Thanks in advance, AleksandarF mbst-grab-results.zip
  15. Hi! So, I'm only curious about this and just wanted to make sure it was normal to settle my nerves. Everyone few hours, I do a scan, since I'm on the free malwarebytes. I've noticed that the scan usually takes 10-15 seconds and it seems a bit too fast to me, but that could just be how it is. Someone please get back to me soon to soothe my rising nerves.
  16. It's been a ritual for me to scan every downloaded file with MSE and Malwarebytes prior to opening. In the past, when right-clicking a file MLB has traditionally opened with the pre-scan operations window, then progressing through its four stage procedure. Lately, the first window I've been seeing reads: Your scan is complete. No threats detected. It then changes to initialize the four pre-scan protocol. I don't think I'd noticed the seemingly backwards (scan complete, followed by scan) progression before but am curious as to whether it's always been like this or if something changed due to a recent update to have it act this way.
  17. Hello, If I choose Custom Scan on C:\ drive and check the option Scan for Rootkits, MBAM stops scanning and stop responding even if I click on cancel, the only way to stop the task is rebooting the computer This issue is very old, I haven't never finish a Custom Scan on C:\ drive checking the option Scan for Rootkits I am impatient? Or MBAM has still issues with this type of scan? Thanks Came
  18. How to scan specific folder on MAC? I have seen some treats saying I need to go to settings and select the option. However, I have no such option in my settings.
  19. The last two versions have acted a bit strange.. One. human-initiated scan works up to a point then my Lenovo T61 [Win7 Pro, Firefox, pretty vanilla] gazinta Sleep mode. Consistently. Can wake it up for a second and a half, insufficient time to pause/cancel the scan so bruteforce shutdown is required*.. BUT I just looked and, gee, the (automagic) scan report sez nothing found. Ehh??!! Have performed CLEAN & install of 3.5. Same deal. Hmm can't seem to enable. Web Protection in the premium trial? Two, related issue with my LG K20. Additionally, some of you may? have Android smartphones and perhaps your default email is AOL. Well... long emails from Support have formatted sections, when they get to be a certain length REPLYing to them results in a SEND FAILURE and they wind up in the Outbox. Never knew I had one until now.... attempts to RESEND also go nowhere but seem to have actually been Sent. Thanks. * ...DFIGABH... don't force it, get a bigger hammer.
  20. Hi, giving user feedback is a new thing for me and hopefully my conclusion is correct that this is an issue best addressed by providing feedback rather than contacting support. Malwarebytes has in the past destabilized my system by removing registry files, so I am wary of quarantining anything unless I'm sure I don't need it. However, I am finding that once selected files have been quarantined, I can't return to the original results to quarantine more files unless I start the whole scan over again, This is obviously inconvenient if I want to tweak things around until I identify the problem files.
  21. So, basically, I just noticed some site I usually visit was having some display issue on it and websites were taking a while to load suddenly, so I ran a scan with Malwarebytes and it now seems to take only a minute before it's finished scanning, I don't remember what this was like on my other computer, but I know it took longer on my PC than on my mac, is there any reason the scan would be taking much less time?
  22. Hey. I'm using free Malwarebytes 3.4.5.2467 (Windows 7 64bit) and I have a problem with the scan time. When I perform a full scan of the system disk it takes many hours. The main place that seems to affect dramatically on scanning time is Windows/Winsxs/* My winsxs folder is 14.9GB 72061 files 189444 folders You can not reduce this folder. And MB can scan up to 6 hours for the entire drive. Is there any way to do something about it?
  23. I had ran a rootkit scan got 3 winzips. I removed these and after doing so malwarebytes has been having problems contacting the license server, it asks me to check my network settings. I could restore them but i have read their are no necessary rootkits for malwarebytes to run and this only happens on one of the two computers i have malwarebytes installed on.
  24. Can I delete ALL of the registers, programs, keys that the ADW cleaner found in the Scan process. Good afternoon! Tell me, can I delete ALL of the registers, programs, keys that the ADW cleaner found in the Scan process. Those. Will this harm my PERSONAL data on my computer? Will there be any addblock ad extensions in the browser? I attach the LOG of the scan result to the ADW cleaner. Thank you, I await your reply. Sincerely, New User.
  25. When scanning the service is terminated randomly, it always occurs with less than 2 minutes. I use Peemium version 3.4.5, installed on a new installation of Windows Server 2008 SP2 on an IBM System X3200 Erro: We're sorry, but the Malwarebytes service stopped working. The program will now restart. Addition.txt FRST.txt mb-check-results.zip
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