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I am a premium home subscriber. I am using an up-to-date 64-bit version of Windows 10. A popup window alerted me that a Malwarebytes update to version 3.4 was available. I clicked to download the update and enabled changes to my computer. The installation window opened and the progress bar remained at zero. In Taskmanager, I could see two 32-bit installation processes running, but neither was using any CPU time. I killed the processes, downloaded a new installation package and tried to reinstall, with the same result. Help! mb-check-results.zip
When I install Malwarebytes premium it will eventually cause chrome to hang (apparently). Other programs continue to function but chrome becomes unresponsive. Has anybody else seen this behavior? The only cure I have found is to uninstall MBAM. Sophos is also running and is reporting no problems. Windows Defender is also happy with my config.
OS: Windows 10 Pro 32 Bit (Updated) Antivirus: Avira Free Antivirus (updated) Firewall: Comodo Firewall 10 (updated) Asus Notebook working. Problem encountered during a simple routine check (other on-demand control / cleaning programs, and the same Avira, have never detected infections). Malwarebytes 3: the threat scan is completed without detecting any infection. Malwarebytes 3: custom scanning, with all available options (and only the disk where the operating system is installed) selected, after about an hour, hangs the computer. The monitor starts flashing and, then, the screen becomes black (black screen). I must therefore brutally shut down down the machine (hard reset). Completely removed Malwarebytes 3, then I installed Malwarebytes Anti-Malware 2.2.1 and I tried again. The above reported problem (with no other mutations in the system) does not occur with the Malwarebytes Anti-Malware 2.2.1 version: scanning (even with the same settings as Malwarebytes 3) is regularly completed (detecting even the same PUPs), although it takes more than three hours. The disks control did not reveal any problems. Now I'm using version 2.2.1. Thank you for your attention and excuse my English! Greetings from Italy.