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Found 4 results

  1. I was sent here from https:// forums.malwarebytes.com/topic/254035-mwb-scan-hangs after they could not figure out the problem and thought you'd be interested. I am experienced with computers and do not believe I have a malware problem but it is curious MWB scan hangs during the file scan phase although the timer advances. You can see various things have been tried, cleanups done, etc. but there is still a problem with the scan. Anyone care to try to figure this out?
  2. It actually was hanging up too but I have yet to Re-up my premium account status and follow up on troubleshooting as I have been swamped with work. I will get to it this weekend
  3. I have never had or suspected a virus or malware issue on my machine. It's old. Used to be Win 7 and now Win 10. This all started with me being excited about the new MWB 4.0 so I installed and ran a scan. SCAN NEVER COMPLETES. Timer continues but scan has stopped in various places including Checking for updates section once and other places but usually in the file scan (last) section. Previous MWB help could not solve and suggested I go here due to this and other things they saw which I suspect are harmless and due to other protective software I use and have used. I uninstalled AVAST and enabled and ran WIndows Defender to find nothing except the EICAR virus test file I have. I reran the MWB installer and reran scan. Again, hung. This time on last section item 164,161 (this varies). I ran FRST64.exe and attached logs. Thanks for your help. Very odd the scan will not complete. FRST.txt Addition.txt
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