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Firefox

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Everything posted by Firefox

  1. Hello and Welcome @EdGordon007 Sorry to hear about your issues. Please try following the steps in the topic below and let us know if that solves your issues.
  2. I had reset my firefox back to defaults and it started working fine. However this morning it started acting up again. Turning off web protection solves it, as well as clearing the cache.
  3. Hello and Welcome @cbeck Sorry your having issues. Now that you have a topic in the Malware Removal area, please wait until one of the experts picks up your topic and helps you get your issue resolved.
  4. FRST gets downloaded with the MBST tool, looks like it timed out trying to download it. You can always download the tool manually and run it to collect the logs and uploaded them separately. If you need instructions on that let us know and we can provide them.
  5. I have a second computer doing the same thing so if support needs logs, let me know.
  6. @John L. Galt I though I was going bonkers with my Firefox did the same thing. I forgot we got a new version of MB yesterday. I reset my Firefox browser to defaults and re-installed my extensions and it fixed it.
  7. I reviewed your log file and I agree with @Porthos I would let Malwarebytes remove all those entries.
  8. Like many software, it affects some computers and others run fine. Eventually M$ will put out another update that will superseded the one with the issue. If I were you, I would probably just uninstall it.
  9. Microsoft squashes PC-slowing Windows 10 update Microsoft has pulled the plug on the Windows 10 ‘KB4559309’ update that was reportedly killing system performance after it rolled out automatically earlier in the year. Grumbling on Microsoft forums appears to have done the trick, as the Redmond company has pushed out a new update to replace the reportedly dodgy one in the form of KB4576754. So far it appears to be working properly, as there are no reports of system slowdown and installation problems, according to Windows Latest. The KB4559309 update had been designed to replace t
  10. @Hardhead I see what you were talking about now... thanks.
  11. Your link takes me to the main Malwarebytes page, do you have a different link where I can see what you mentioned, or did I miss something on that page? I would think I can buy many licenses and own them and add them to my subscriptions page????
  12. We need to get information from your computer in order to have the proper detail to help you going forward. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support xxx.xx.exe to run the report You may be prompted by User Account Control (UAC) to allow changes to be made to your computer
  13. Hello and Welcome @Vivec22 Windows Defender and Malwarebytes is a good combination and work well together. To Resolve your issue, go to Settings -> Security and TURN OFF Always register Malwarebytes in the Windows Security Center and reboot your computer
  14. Mine installed fine with no issues, no restart required.
  15. Run the following scanning tool for us and we'll review these logs to see how we can assist you further. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run,
  16. We need to get information from your computer in order to have the proper detail to help you going forward. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support xxx.xx.exe to run the report You may be prompted by User Account Control (UAC) to allow changes to be made to your computer
  17. We need to get information from your computer in order to have the proper detail to help you going forward. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support xxx.xx.exe to run the report You may be prompted by User Account Control (UAC) to allow changes to be made to your computer
  18. Thanks for trying that out... the reason I said NordVPN was due to this in your logs: HKU\S-1-5-21-4155783590-3689258078-1557323860-1001\...\StartupApproved\Run: => "NordVPN" S3 tapnordvpn; C:\WINDOWS\System32\drivers\tapnordvpn.sys [44896 2018-06-13] (TEFINCOM S.A. -> The OpenVPN Project)
  19. Good Morning... two things to try... I see you have NordVPN. Try disabling that and then see if you can register/activate your license. You can also try changing your DNS to a public DNS server to see if it will activate, for example Google DNS servers 8.8.8.8 or 8.8.4.4
  20. Mine shows under Apps as well... if you exit the Malwarebytes Tray Application this will stop your protection from Malwarebytes so you don't want to do that.
  21. This is a good idea... I actually had a computer that would fail the upgrade to the new windows until I stopped Malwarebytes from starting with windows and exiting from the tray.
  22. I would probably add both just to be on the safe side.
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