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LordDuckling

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  1. Those were from Antivirussales; the problem with these are from Cleverbridge.
  2. Key generators will eventually generate your license keys multiple times. When that happens, and multiple copies of them are used simultenously, your licenses will get blacklisted by Malwarebyte Inc's system. 5 OUT OF 11 OF MY LIFETIME LICENSES HAVE BEEN "CANCELED" (I.E. BLACKLISTED) as stated on my My Malwarebytes account, despite I have NEVER used those licenses after all these years (as of 2014/2015) I've bought them, and only kept copies of the licenses on offline encrypted storage (so I'm sure that no one has seen them besides I). Mind you: the licenses are all purchased through Cleverbri
  3. Back then I had asked Malwarebytes support multiple times when I bought so as well years ago. The answers then were always either a 'don't know', or 'we're looking into it (without a follow-up)'. Otherwise I would've immediately requested a refund via PayPal.
  4. Thank you for getting back to me. Yes someone is handling my ticket. The vendor (antivirussales.com) I bought the licenses from back in 2014 was and is apparently 'not on the list of authorized resellers'. I'm kind of pissed off about that, as they were expensive purchases for me, and the vendor looked quite legitimate and still does because the vendor is still selling your stuff. I sort of understand your policy of not supporting customers that have bought licenses through unofficial channels, but then again I don't really, as the licenses are obtained via a legal way, otherwise they shouldn'
  5. By the way: Malwarebytes installing the extension is certainly possible, because when I install Internet Download Manager, it does exactly that: installing its companion extension as well.
  6. I agree also that such a quality of life feature would be nice to have. But after using the extension for a month I think that the extension needs more polish and offer more granular control to be reliable enough. For example on www.bol.com, the scam protection breaks the site. I then add the site to the whitelist, but 1- I don't want to add the whole site to the whitelist, but just the problematic component (like people can with uBlock Origin), 2- adding the site to the whitelist didn't prevent scam protection from breaking the site, and I don't know why because the extension doesn't tell me
  7. I've sent license details twice to ticket 2574275, but I've yet to see a response. Did they got marked as spam or something, because I added a couple of attachments to the mails? The weekend is approaching. Is there someone that could poke support to get this issue done?
  8. On the MBE's icon I can see the number of things that are blocked, but not exactly what is blocked. Is there a feature planned that displays what is being blocked? And is there also a feature planned that allows the user to block or whitelist stuff on a per item bases (like uBlock offers), rather than whitelisting a whole domain? And do you intend to in the future add the ability for users to add filter lists, or perhaps go the other way around and opensource your filter lists to be used in other blockers like uBlock Origin?
  9. https://www.bol.com/ was a mess, and it appeared that the culprit is MBE's Scam Protection (I excluded all other blocking options of MBE as well as any other extensions). I then added the site to the Allow List for malware/scams, but the site is still a jumbled mess when Scam Protection is enabled.
  10. I propose a new activation system, a licenseless system if you will, for all Malwarebytes products to replace the old license activation system. Why? Because licenses are cumbersome to manage (even with the excellent My Malwarebytes management portal), and can be copied and activated without consent. The license system also doesn't have the option to use 2FA to prevent unapproved activations. A licenseless system would also make piracy somewhat more difficult and more risky, because it would kill off keygens, so that pirates would have to take other routes that involve modifying th
  11. My ticket was picked up by support on the 2nd of April. I was asked to send over account details and stuff, which I've done. 3 Days have passed since the last correspondence, and I've yet to receive a follow-up reply. Yesterday I had sent another reply asking for a follow-up, but I've yet to receive a reply still. It's almost weekend, but I don't want to wait until next week to continue and get this over with. Is there any chance you could contact support to resolve this ticket today?
  12. I've created a support ticket, but no one has replied. My ticket is 2574275. Could someone here look into it?
  13. First Google banned adblockers from its store, then it turned against root apps like Magisk, now Google is limiting access to SMS, and in the near future Google is going to kill background services that can start a foreground service (such as applocker apps). The answers to all these restrictions: host outside the Play Store, and embrace users with root. Is there the option for Malwarebytes Inc to host a premium version of the Android app outside the Play Store? It would open the door for more features for the app, especially for rooted devices. Currently I'm going to use AdGu
  14. What "version"? They look like they're the same. Which they should, as such third party app stores usually use the Play Store as their source. If you want the app, just download & install from the Play Store, or at least through Yalp or Raccoon if you want to avoid Google at all costs.
  15. I've read that Malwarebytes licenses are bound to the email address that which you've purchased them with. But I've changed email accounts, and I would like to take the licenses with me to my new account. Both old and new email addresses are already in use for Malwarebytes accounts. Can I transfer the licenses between them myself? And if so, how? Or do I have to ask for assistance from a Malwarebytes official? Also I've got a few licenses that I had purchased with a third party vendor (not an eBay one, but a registered vendor). Is it safe for me to try and add those licenses to My Accoun
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