Protection keeps turning off... V3.1.2

[dbutler776]

Same here.  Started this morning.  Had version 3.06 updated to 3.1 whatever and still no real-time protection -- turns off faster than I can turn it on.  Running Win 7 64-bit.

 

Edited May 19, 2017 by dbutler776

[blender]

Issue has been fixed.
MBAM3 Version: 1.0.1976

Please see:

 

[Saqiw]

2 minutes ago, dave_beast999 said:

Scan is running now

yep

[RagingRaven]

Just got an update and it appears database files are no longer 0kb.

Protection is enabled, and staying enabled.

I did have to restart malwarebytes after the update though.

Seems problem is fixed!

Edited May 19, 2017 by RagingRaven
extra info

[djzeratul]

Updated, good to go. Everyone can breathe a sigh of relief.

[GavinP]

We're back in business!

Just did it's scheduled scan and web protection back on.

Thanks for getting it fixed so quickly MB...

#Awesome

[AWGMP]

Super; Fixed!

[Plo83]

4 minutes ago, Patham said:

Hello Flo38. Upgrade option has been disabled by user.

Hey Patham.  I just realized that MWB does NOT do phone support so whoever you called was a scam.  Glad you hung up.  For now, look a few posts above yours.  DUUUDE has posted a temporary solution until this is fixed.  It should give you a working version from May.

THIS IS NOT MY WORK CREDIT TO DUUUDE

 

OLLOWS:

dl latest MBAM https://de.malwarebytes.com/mwb-download/thankyou/

optionally these definitions (mbam-rules.exe from the archive is for mbam3 / mbam2-rules.exe is for mbam2) from one day later than the latest MBAM download: https://data-cdn.mbamupdates.com/v1/tools/mbam-rules/data/mbam-r 

cut internet

install

go to: Settings > And turn off automatic updates in the leftwise settings tab

reconnect to internet and check official post linked above.

You will have a working MBAM 3.0 from May 10th/11th 2017. When they have fixed it you can just turn auto updates on again

[Romcrash]

Might be solved now, just ran update and was able to run scans again. To start the web protection you might need to restart MBAM by closing it entirely first. (or just reboot your computer)

[cybot]

I can confirm this.... MBAM is now full operational with latest definitions

[Skwarkman]

3 minutes ago, djzeratul said:

Check my post earlier, someone at MBAM confirmed to BernardL that anti-expoit and anti-ransomware still works.

Don't get me wrong - I hope it does work 100% : But whilst there are problems elsewhere - I am just thankful for my layered approach: the 'ghost in the machine ' can be a tricky so and so... :-)

[GameOverMan]

26 minutes ago, chartierpw said:

Same problem here ... Realtime Protection Layers turned off and will not turn back on.  Anyone got an answer?

Read the post immediately before yours.

[djzeratul]

See you all on pornhub, goodnight

[jlandky]

Back-up and running - 1.0.1976, Version 3.0.6

[Ramrod325]

Updates available and applied.  MB running OK now.

 

[Rosann]

I am having the same problem.  Real time protection was off and wouldn't turn on.  It finally wenet back on .  I hope it stays on.

[7Samurai]

Ignore update in your program; instead go to Malwarebytes support and download and install the latest version.

Worked for me on W7 & W10.

[mrmike570]

Updated and scanned...everything works fine....Thank You !  MWB Team

[Paranoimia]

So if I'm following this correctly, the problem is basically affecting every single user who is running a version of MBAM 3.x which has updated recently, and is caused by zero-byte definition files being pushed out due to (presumably) some kind of schoolboy error.

Is this not something which could be resolved relatively simply, by getting the right definitions on the server and simply telling everyone to hit 'Check for updates'?
 

[Skoda]

Just updated and now working.

[cybot]

problem with update server all fixed, which means mbam is back up and running

[Pappy57]

Same issues as others described but on multiple PC's. Two machines running update package version 1.0.1974 are affected. One machine running update package 1.0.1969 is working normally. All machines running version 3.0.6.1469, Component package 1.0.103. This started today, yesterday all was fine and finally convinced family members to load new version on their machines. Was going to upgrade an older laptop but for now that is on hold. I would expect this to be cleared up sometime today as it appears to be the latest update is causing global grief!

[Porthos]

 

[GameOverMan]

1 minute ago, Pappy57 said:

Same issues as others described but on multiple PC's. Two machines running update package version 1.0.1974 are affected. One machine running update package 1.0.1969 is working normally. All machines running version 3.0.6.1469, Component package 1.0.103. This started today, yesterday all was fine and finally convinced family members to load new version on their machines. Was going to upgrade an older laptop but for now that is on hold. I would expect this to be cleared up sometime today as it appears to be the latest update is causing global grief!

Ummm...it's already fixed.

[shaffyx]

Just updated and everything seems to be working for now. Here's to hoping protection stays on for good, this time. Thanks to the Malwarebytes team for the quick response.

Edited May 19, 2017 by shaffyx