Jump to content

Porthos

Trusted Advisors
  • Content Count

    16,322
  • Joined

  • Days Won

    65

Everything posted by Porthos

  1. Should happen automatically but sometimes it does not, at least not right away. I restart of the computer might of helped.
  2. Please be sure Malwarebytes is up to date. If after you are up to date and it is still detected please post the detection log.
  3. Can you please collect and upload as an attachment the diagnostic data using our MBST? Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
  4. Can you please collect and upload as an attachment the diagnostic data using our MBST? Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
  5. The attached file is not detected by the consumer or commercial versions of Malwarebytes. The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal. This will eventually fix itself in Virustotal as well
  6. The attached file is not detected by the consumer or commercial versions of Malwarebytes. The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal. This will eventually fix itself in Virustotal as well
  7. The attached file is not detected by the consumer or commercial versions of Malwarebytes. The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal. This will eventually fix itself in Virustotal as well
  8. The attached file is not detected by the consumer or commercial versions of Malwarebytes. The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal. This will eventually fix itself in Virustotal as well, as
  9. From the exit lag website FAQ It must be due to some server(s) the games are trying to connect to. Steam and many others use p2p connections to play online. As long as the games aren't at risk for connecting to malicious content (which they shouldn't be), you should be able to simply exclude the games'and ExitLags executables from Web Protection using the method described under the Allow an application to connect to the Internet section of this support article.
  10. Endpoint protection (Nebula) is for the workstations (non server OS's) It is not licensed or supported on any server OS. If you have a server, you must use https://www.malwarebytes.com/business/ep-server-security/ The software for servers is designed for them and servers can not be used as a Nebula Endpoints.
  11. I am going to have @AdvancedSetup look over the system errors shown in your logs and assist.
  12. This is just like your previous report. It is not detected by the consumer or commercial versions of Malwarebytes. The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal. This will eventu
  13. Yes please create your own thread and attach your support logs. Rest assured you are not wasting anyone's time.
  14. @Gian88Each computer is different. Can you please collect and upload as an attachment the diagnostic data using our MBST? Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
  15. For assistance with Windows Firewall Control please contact Binisoft who provides support for WFC via the form on this page and they will be able to assist you. Additionally, Wilders has a thread for WFC here if you want to try asking the members there. You may also find the user guide for Malwarebytes Windows Firewall Control helpful too. You can get that here: https://www.binisoft.org/pdf/guides/Malwarebytes-WFC-User-Guide.pdf Thanks
  16. We do offer free assistance by trained and vetted malware removal specialists. If you wish they can analyze your system for you and guide you in removing any threats that might be present as well as help to troubleshoot the issues you're experiencing. To work with them, simply read and follow the instructions in this topic, skipping any steps you are unable to complete, then creating a new topic in our malware removal area by clicking here and one of our malware removal specialists will assist you as soon as one is available.
  17. We do offer free assistance by trained and vetted malware removal specialists. If you wish they can analyze your system for you and guide you in removing any threats that might be present as well as help to troubleshoot the issues you're experiencing. To work with them, simply read and follow the instructions in this topic, skipping any steps you are unable to complete, then creating a new topic in our malware removal area by clicking here and one of our malware removal specialists will assist you as soon as one is available.
  18. Most of the time the block is legit but sometimes they are false positives. What app was it?
  19. The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal. It is not detected by the consumer or commercial versions of Malwarebytes. This will eventually fix itself in Virustotal as well, as Malwarebyt
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.