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Porthos

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Porthos last won the day on October 20

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About Porthos

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    Techbench
  • Birthday 05/11/1967

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    San Antonio Texas

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  1. The main MB premium blocks it as well. That possible FP has to be cleared first before Browser Guard can be whitelisted as well.
  2. It can work in some cases. But if you do not have an alternative in place like a 3rd party imaging program and it fails you are screwed. Always have a backup to the backup in place.
  3. Hi and welcome @mikej61 The fix to this Exploit block issue has been rolled out to our Beta community earlier today. If you wish to use this, please refer to the below post. The official release will be in a week from now. Thank you all for your patience and understanding.
  4. Totally understand. What probably transpired, is when the trial was installed or reactivated during one of the full version upgrades was installed the trial did not disable correctly when expired. Do not worry about it. Every thing is OK the way it is.
  5. Sorry you are/were having issues. The free version does not when working correctly disable Windows Defender. It seems there was some corruption in your Malwarebytes installation. This issue could have been fixed with a clean install using the support tool. Uninstall and reinstall using the Malwarebytes Support Tool
  6. This is a Browser Guard Block. I will Alert the proper team to investigate. While we wait for staff. A note on Website blocked due to a suspicious top level domain (TLD) Non-standard TLD's (biz/cc/info/xyz/online and so on) are commonly used for malicious purposes. Malwarebytes err on the side of caution to assure that we are protecting our users. If our users encounter a block, they report it (as you did), it gets tested, and if it is determined to be safe, it gets whitelisted. @gonzo
  7. This is official support for Malwarebytes (not just a forum) and the issue is being worked on.
  8. Were you running it from an administrator account? What other 3rd party AV programs are on the computer? Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another l
  9. I see some references to ADguard in your logs though I do not see it installed. You also have simple wall firewall as well. One or both could be causing issues. I will ask @AdvancedSetup to look closer.
  10. I hate to say it, In many cases system restore is useless. https://answers.microsoft.com/en-us/windows/forum/all/windows-10-home-system-restore-points-being/de7ce2b8-d478-4978-a2e3-62f0108fa424?auth=1 Also System Image Backup (SIB) Solution in Windows Is been depreciated since 1709.
  11. Can you please collect and upload as an attachment the diagnostic data using our MBST? Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
  12. That still only installs the following. Just an installer update. No actual change.
  13. While we wait for staff. A note on Website blocked due to a suspicious top level domain (TLD) Non-standard TLD's (biz/cc/info/xyz/online and so on) are commonly used for malicious purposes. Malwarebytes err on the side of caution to assure that we are protecting our users. If our users encounter a block, they report it (as you did), it gets tested, and if it is determined to be safe, it gets whitelisted.
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