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Porthos

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About Porthos

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    San Antonio Texas

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  1. additional feature

    Most are connected when they use the computer. If you are NOT connected you can only get infected by an external device which should be scanned by your AV anyway. Remember FREE users have NO active protection anyway.
  2. additional feature

    If you do not get infected in the first place (running premium) no need for those features.
  3. additional feature

    In my opinion, Malwarebytes is geared to prevention. Remediation is great but the point of using the paid version is to stop malware from executing in the first place. Malwarebytes is moving towards signatureless detection. The more signatures it has the more resources it uses.
  4. Updates are not current

    So to be clear. You get the message updates are out of date all the time.
  5. Ransomware Protection Won't Turn On

    Can you try installing the latest 3.2.2.2029 over your existing product and let me know if that worked. Just download the latest installer from : https://downloads.malwarebytes.org/file/mb3 Run the installer on top of your existing product. No need to uninstall.
  6. Scheduled Scans Self Changing

    Can you try installing the latest 3.2.2.2029 over your existing product and let me know if that worked. Just download the latest installer from : https://downloads.malwarebytes.org/file/mb3 Run the installer on top of your existing product. No need to uninstall.
  7. Malware Bytes uninstalled?

    Sorry for the issue with the update. Please download the full installer from here and run it. You do not have to remove anything else, just install. Though not requested to reboot, I would recommend you do a reboot after the installation. https://downloads.malwarebytes.com/file/mb3/ If there are still any issues though please let us know. Thank you
  8. Updates are not current

    How long does your computer sleep or is off? Is it more than 24 Hours?
  9. I got a problem

    For licensing issues, you'll want to reach out to our online support at https://support.malwarebytes.com/community/consumer/pages/contact-us Usually, support will take 2/7 days or more since support is busier than normal at this time to get to your request. When you uninstall or format the drive you must deactivate MB first. It does that because it thinks you are you are installing on more than the ONE computer that is allowed.
  10. Can you try installing the latest 3.2.2.2029 over your existing product and let me know if that worked. Just download the latest installer from : https://downloads.malwarebytes.org/file/mb3 Run the installer on top of your existing product. No need to uninstall.
  11. Incompatibility with Firefox running on XP

    @Larry9812 Did you turn off self-protection
  12. MB 3 currently has a known bug that keeps it from honoring exclusion unless it is on the Main "c" drive. @DBin
  13. What drive is the executable on?