Porthos

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About Porthos

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    Techbench
  • Birthday 05/11/1967

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    San Antonio Texas

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  1. Thanks for the update. Be safe.
  2. Thanks for the update. If you have any more issues please start a new topic with the following logs. Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, then click "OK" This will produce one log file on your desktop: mb-check-results.zip Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Attach both of these logs to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the files to the attachment area
  3. Thanks for the good news.
  4. Thanks for your update and continued support of Malwarebytes.
  5. Thanks for the update.
  6. The answer is you don't need to renew if you have a subscription to MB premium unless you have another computer you need a license for. MBAE keys are good fo MB 3.0.
  7. Good to hear thanks for the update.
  8. Your welcome
  9. Was offline. I will tag a staff member to check things out @nikhils @dcollins
  10. You have an old version of ver 2. That might be a reason you are having issues. Get MBAM 2.2.1 from here.
  11. Personally, I set my clients to a Daily hyper scan Weekly threat scan. Weekly custom scan just for rootkits.
  12. If you want to stick with MBAM2.x however, I'd recommend using mbam-repair to remove the currently installed MBAM2.x and re-install it. If you're still having issues after that, let us know. https://downloads.malwarebytes.com/file/mbam_repair
  13. @jeffgg123 Hi and Welcome Could you post the logs from the following post please. Assuming you are referring to Version 2 of MB. Please consider selecting the "Follow/Following" button, near the upper-right corner of your topic, to receive timely email notifications about updates to your topic.
  14. Please consider selecting the "Follow/Following" button, near the upper-right corner of your topic, to receive timely email notifications about updates to your topic.
  15. Fine with me carry on then when Devin gets on.