Porthos

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About Porthos

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    Techbench
  • Birthday 05/11/1967

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    San Antonio Texas

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  1. Website Blocked

    log.txt
  2. Yes but use the below instructions. Let us get a clean install of the current version. We have another tool called MB-Clean which will automate the whole process for you including backing up your key and reactivating. Tool can be found at https://downloads.malwarebytes.com/file/mb_clean 1. After downloading the tool run the tool. 2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart. 3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product . 4. Click on "Yes" to reinstall MB 3.×. 5. Now you will have the latest product installed. Then run a THREAT scan with rootkit-enabled and then Get the logs. We will attempt a custom scan after we review the logs.
  3. Web Protection Keeps turning off

    Let us get a clean install of the current version. We have another tool called MB-Clean which will automate the whole process for you including backing up your key and reactivating. Tool can be found at https://downloads.malwarebytes.com/file/mb_clean 1. After downloading the tool run the tool. 2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart. 3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product . 4. Click on "Yes" to reinstall MB 3.×. 5. Now you will have the latest product installed. Please let me know if you are still seeing issues after the latest product install.
  4. https://support.malwarebytes.com/docs/DOC-1998
  5. Let us get some logs to get a better look. · Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions · Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: mb-check-results.zip This file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  6. Was this a threat scan or a custom scan?
  7. The things that MB detects on a scan are limited. MB is more for detecting live threats on your computer. I assume you are using the paid version. Malwarebytes does not target script files during a regular scan or a right click scan. That means MB will not target; JS, HTML, VBS, .CLASS, SWF, BAT, CMD, PDF, PHP, etc. It also does not target documents such as; PDF, DOC, DOCx, XLS, XLSx, PPT, PPS, ODF, etc. It also does not target media files; MP3, WMV, JPG, GIF, etc. While our anti-malware engine does not explicitly detect the above files directly, your anti-exploit component does actually target exploits which utilize these and other file types, not just the payloads they might try to download. This means that if you have a Word document, PDF, MP3 or some other non-executable file which contains malicious code/an exploit that as soon as the file is opened and the exploit code attempts to launch, our exploit protection should stop it and quarantine the file accordingly long before the exploit is given the opportunity to reach out to the web to grab an executable payload. If it does reach out to the web, the web protection is there to intercept it.
  8. all keys and ids invalid

    @Ried
  9. Ransomeware Button

    Download the latest MB 3 installer from : https://downloads.malwarebytes.org/file/mb3 2. Run the installer on top of your existing product. (Note you don't have to uninstall anything, just run the installer again) If that does not fix it please follow the following instructions Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions · Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: This file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  10. A regular threat scan is all you need.
  11. Will Not Connect to licence server

    I would unblock these in the Windows firewall and see what happens.
  12. Windows 10 Fall Creators Update

    I had no issues.
  13. Custom scans

    @dcollins
  14. Windows Updates Wiped Malwarebytes Off My PC

    Download the latest MB 3 installer from : https://downloads.malwarebytes.org/file/mb3 2. Run the installer on top of your existing product. (Note you don't have to uninstall anything, just run the installer again)