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Porthos

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About Porthos

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  • Birthday 05/11/1967

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  1. I would not worry about what Thunderbird is saying in this case.
  2. It sounds like an issue with the push notifications feature in Chromium based browsers (which includes MS Edge). Please see if the instructions in this Malwarebytes Labs article help or not. Please let us know how it goes and if the issue still persists. Thanks
  3. Many of those false positives were fixed already and is probably the reasons they were not detected now. I do not have a detection on those files now.
  4. It should default back to whatever you had before, for example Defender in Windows 10.
  5. I'm sorry the software isn't working properly but we'll do our best to help. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool
  6. Please refer to this support article which lists several known applications which conflict with the Web Protection in Malwarebytes currently, which includes Surfshark.
  7. Also in general, The company has program updates pushed through the normal updater (the one that checks for database updates) metered in such a way that it is throttled so not every user is offered the new build once it has been released, so it becomes a matter of probability and is somewhat random. This means that you might be offered it early, or it might take a really long time before it is offered to you, it just all depends. Basically a luck of the draw kind of deal.
  8. PIN numbers are local and needs physical access or allowing someone to do "remote support" on the computer. Have you allowed some"tech support" company remote access to your computer for any reason?
  9. The reason it conflicts is because AVG uses the same WFP filters as Malwarebytes. Malwarebytes is now considered an Anti-Virus Replacement The following links explain what the WFP APIs are and how it is used in applications as well as some info on how Web Protection in Malwarebytes works: About Windows Filtering Platform Windows Filtering Platform About Windows Filtering Platform From Wikipedia Understanding the Windows Filtering Platform I hope this helps, and please let us know if you have any further questions or issues. Thanks
  10. Best option is to not use AVG and make use of the protection from Windows Defender /Security alongside Malwarebytes. Defender ranks very well with the AV tests recently. It is a more than sufficient when used with Malwarebytes.
  11. At first glance I believe you issue is AVG. Please refer to this support article which lists several known applications which conflict with the Web Protection in Malwarebytes currently, which includes AVG.
  12. Please refer to this support article which lists several known applications which conflict with the Web Protection in Malwarebytes currently, which includes Sophos anti-virus products.
  13. I'm sorry the software isn't working properly but we'll do our best to help. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool
  14. Thanks for reporting! It is to detect malformed files but sometimes legit files use protection that make them malformed. Malwarebytes is still tweaking the algorithms that is why it’s off by default. If you switch it on it is assumed you are able to tell the difference between a FP and a legit detection. And if you keep it on I suggest also turn off auto quarantine. Gives you the time to report FP's and not go thru the extra step to have to restore from quarantine.
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