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Porthos

Trusted Advisors
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About Porthos

  • Rank
    Techbench
  • Birthday 05/11/1967

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  • Website URL
    sapcupgrades.com

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  • Location
    San Antonio Texas

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  1. Give them time, they are busy. Also be sure to check your spam/junk folder in your mail.
  2. In the future, If Possible Deactivate within the MB program before you do things like reinstalling Windows.
  3. Please remove these entries from the hosts file. Here is how. https://www.thewindowsclub.com/how-to-set-the-windows-7-hosts-file-back-to-default
  4. Only by using an older version. But it will have nothing to do with 7 or 10 going forward. Like David said don't worry.
  5. It takes time for Virus Total to sync. That is not under Malwarebytes control. But @rakka also needs to whitelist it in the browser extension.
  6. The only folks that can assist with this is our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help
  7. For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 
  8. Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264
  9. I suggest you close MB and restart your computer. What I see is below.
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