Jump to content


Trusted Advisors
  • Content Count

  • Joined

About Porthos

  • Rank
  • Birthday 05/11/1967

Profile Information

  • Location
    San Antonio Texas

Recent Profile Visitors

34,208 profile views
  1. We need to get information from this machine in order to have the proper detail to help you forward. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support xxx.xx.exe to run the report You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Do NOT use the button “Start repair” ! Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the ZIP file in your next reply.
  2. Since there seems to be so many, Please allow extra time as they all have to be researched. Have any of you links been sent out in marketing campaigns for example what some would call spam? Might have reported as spam by recipients? Personally, When I see sites like some of the ones I tested show up in my email, I report them anywhere I can.
  3. While this issue is being investigated, you'll need to add javaw.exe to the Allow List in Malwarebytes Premium. https://support.malwarebytes.com/hc/en-us/articles/360038479234-Add-to-the-Allow-List-in-Malwarebytes-for-Windows-v4
  4. What you are seeing is a separate Malwarebytes product called Browser Guard. Those are handled by a separate team and have to be whitelisted individually. We need a list of all of the sites blocked to be able to get (whitelist) them all. I will advise/alert the team responsible for those. dmcontact.com sellhealth.com cascadiapay.com itshersolution.com pemethod.com semenax.com genfx.com prosolutionplus.com hersolution.com vigrxplus.com justforguys.com provestra.com skinception.com naturalhealthsource.net naturalhealthsource.com profollica.com hypergh14x.com buyextenze.com totalcurve.com proextender.com magnarx.com genf20.com genf20plus.com prosolutionpills.com vigrxplus.us vigrxplusaustralia.co vigrxpluscanada.co nexuspheromones.com volumepills.com vigrxplus.net maleenhancementreport.co hersolution.store vigrxnitricoxide.com vigrxoil.com fertilityfactor5.com theaffiliatereport.com semenaxcanada.co confitrol24.com davedavidmd.com genf20health.com semenax.us ordervolumepills.com todays-health.org rosaceareliefserum.com illuminatural6i.com kollagenintensiv.com brainpill.com dermeffacefx7.com womens-health.co provacyl.com stretchmarktherapycream.com vigrxdelayspray.com vigrxdelaywipes.com semenhance.com menhealth.com-new.today leadingedgehealthtraining.com vigrx.com.br vigrxplusglobal.com justforher.com dmcmailinglists.com buymaxoderm.com This list might not be exhaustive. @gonzo@gatortail
  5. FYI. I am not seeing a block any longer with any Malwarebytes product.
  6. I have seen 4 computers including my own where you can not delete scan reports. @LiquidTension
  7. I am just the messenger just posting the relevant info that is available from the company. I have no dog in this "fight". Actually the option is there to ignore always. It is the users choice on what to do. It is not automatic. If a user wishes to keep it, PUP's are always optional detection's. As just a volunteer I have no opinion on the merits of the software. I do suggest you give Malwarebytes an opportunity to re evaluate by emailing pup@malwarebytes.com
  8. Info on criteria and how to dispute. https://www.malwarebytes.com/pup/
  9. It is not detected as malware but as a PUP. Potentially Unwanted Program.
  10. The company has program updates pushed through the normal updater (the one that checks for database updates) metered in such a way that it is throttled so not every user is offered the new build once it has been released, so it becomes a matter of probability and is somewhat random. This means that you might be offered it early, or it might take a really long time before it is offered to you, it just all depends. Basically a luck of the draw kind of deal.
  11. It will in time, however new versions are metered out to users gradually over time, but if you wish to avoid the wait you may open Malwarebytes and navigate to Settings and click on the Install Application Updates button and the new version should be downloaded and offered to you to install No, not in a regular scan. Malwarebytes is not designed to function like normal AV scanners and uses a new kind of scan engine that relies mostly on heuristics detection techniques rather than traditional threat signatures. Malwarebytes is also designed to look in all the locations where malware is known to install itself/hide, so a full or custom scan shouldn't be necessary, especially on any sort of frequent basis (like daily), especially since the default Threat Scan/Quick Scan checks all loading points/startup locations, the registry, all running processes and threads in memory, along with all system folders, program folders and data folders as well as any installed browsers, caches and temp locations. This also means that if a threat were active from a non-standard location, because Malwarebytes checks all threads and processes in memory, it should still be detected. The only threat it *might* miss would be a dormant/inactive threat that is not actively running/installed on a secondary drive, however if the threat were executed then Malwarebytes should detect it. Additionally, whenever a new location is discovered to be used by malware the Malwarebytes Research team adds that location dynamically to the outgoing database updates so the locations that are checked by the default Threat/Quick Scan in Malwarebytes can be changed on the fly by Research without requiring any engine or program version updates/upgrades. It also looks like you have neutered Defender on this machine.
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.