Porthos

Malware Hunters
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About Porthos

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  • Birthday 05/11/1967

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    San Antonio Texas

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  1. It is up to you. We know nothing about your computer so it is hard to say what happened. Any of us would be willing to help you get it working correctly.
  2. I am going to turn this over to staff. @AdvancedSetupor @dcollins
  3. Run mb-check and within a few second the command window will open and then close Is the command window still open?
  4. @JohnnyCyprus Did you do a clean install using the mb-clean tool? If you did use the clean tool to reinstall we need some logs to see what's going on. Do #6 -#8 please from this post.
  5. @Arizona-Willie Please read and try the following. If the clean removal and reinstall works, great, if not then please post back all of the requested logs so we can check and see what's going on. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-clean tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES or you can download the latest version (currently v3.0.6 CU4.1) to re-install from HERE) If that does not correct the issue, then please read the following and attach to your next reply the 4 requested logs - Diagnostic Logs (the 4 logs are: mbam logs zipped, FRST.txt, Addition.txt and mb-checkResult.txt) NOTE: More info about the latest Malwarebytes 3.0.6 CU4.1 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions Please let us know how it goes. Thank you Porthos
  6. Please read and try the following. If the clean removal and reinstall works, great, if not then please post back all of the requested logs so we can check and see what's going on. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-claen tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES or you can download the latest version (currently v3.0.6 CU4.1) to re-install from HERE) If that does not correct the issue, then please read the following and attach to your next reply the 4 requested logs - Diagnostic Logs (the 4 logs are: mbam logs zipped, FRST.txt, Addition.txt and mb-checkResult.txt) NOTE: More info about the latest Malwarebytes 3.0.6 CU4.1 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions Please let us know how it goes. Thank you
  7. "controllers_version" : "1.0.75", Your version is out of date. Please read and try the following. If the clean removal and reinstall works, great, if not then please post back all of the requested logs so we can check and see what's going on. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-clean tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES or you can download the latest version (currently v3.0.6 CU4.1) to re-install from HERE) If that does not correct the issue, then please read the following and attach to your next reply the 4 requested logs - Diagnostic Logs (the 4 logs are: mbam logs zipped, FRST.txt, Addition.txt and mb-checkResult.txt) NOTE: More info about the latest Malwarebytes 3.0.6 CU4.1 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions Please let us know how it goes. Thank you Porthos
  8. @disciple58 Could you get this log as well. Create and obtain an mb-check log: Download mb-check from here and save to your desktop Run mb-check and within a few second the command window will open and then close This will produce one log file on your desktop: mb-checkResult.txt Attach this log file to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  9. @dave1510 is your computer off or sleeping for more than 24 hours at a time?
  10. @dave1510 Hi, Could you run and post the logs from steps 6 - 8 please.
  11. I personally do not have any clients with that issue. I will ask @dcollins or @AdvancedSetup to assist.
  12. @OrangeSourAre these websites or programs that connect to the web?
  13. @MizzLily are you running Windows or Mac??
  14. Known issue and is already fixed in the stand-alone exploit beta and will be integrated soon. Yes Also add the Defender folders to MB exclusions.
  15. I always add these File exclusions to Defender. C:\Windows\System32\drivers\mbae64.sys C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\MBAMChameleon.sys C:\Windows\System32\drivers\MBAMSwissArmy.sys C:\Windows\System32\drivers\mwac.sys C:\Windows\system32\Drivers\farflt.sys Add these as a process (you have to copy and paste.) C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe Also the MB folder in Program Files and the one in Program Data (it is hidden by default) I do this several times a week in my shop. I can do it in my sleep.