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About Porthos

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  • Birthday 05/11/1967

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    San Antonio Texas

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  1. Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264
  2. Mag's will recommend ANYTHING they are PAID to recommend.
  3. To assist you we need the logs in the above post.
  4. That happens when it gets a Cumulative update.
  5. All Lifetime licenses are for ONE computer at a time only.
  6. I am not stating that Firefox or Chrome alone is the full solution. I also install a custom configured Ublock Origin as well. I also am using as of late the MB extension as well for added protection. This is in addition to Malwarebytes Premium as well.
  7. None of my clients will use a MS browser after the dangers (what happened to your wife) have been explained to them. I personally have not used a MS browser since the Win 98 days. She has been lucky. The topic of that post(social engineering) got her attention and she clicked. Other topics with redirect issues might not have interested her. They do not care, They made their MONEY when the sponsored AD was submitted.
  8. Without using a different browser with an AD blocker, I suggest you inform her to stop clicking on "SPONSORED" posts.
  9. https://support.malwarebytes.com/docs/DOC-1264
  10. Check your spam and all mail section of Gmail. You should have already received it.
  11. I would, It makes it self-serve to deactivate them when you need to because if your computer dies and you can not deactivate them in the program. Saves you a support request and wait.
  12. You have to activate/turn on Rootkit scanning separately for each scheduled scan.
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