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Porthos

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About Porthos

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  • Birthday 05/11/1967

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    San Antonio Texas

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  1. Malwarebytes Windows Firewall Control support is handled by Binisoft at this time. You can contact them via their Contact page at https://www.binisoft.org/contact or by emailing support@binisoft.org. You may also find the user guide for Malwarebytes Windows Firewall Control helpful too. You can get that here: https://www.binisoft.org/pdf/guides/Malwarebytes-WFC-User-Guide.pdf
  2. That is for staff to help with tracking down the issue. You need to wait for staff to research, In the mean time you can turn off exploit protection to use Publisher. It is also the weekend so support will be limited.
  3. Staff will do further research and answer.
  4. Malwarebytes does not keep many files older than 3 months in the database. But the other 42 AV products do.
  5. 2020-09-06 17:01:40 https://sonicfangameshq.com/forums/attachments/sage2020-ra r.7810/ 1D7AE484236F930C85013FF1F1E4D6C7 143.95.234.36 US Trojan.MulDrop9.11076 There is a live threat at the above link. We will wait for staff to research and confirm. https://www.virustotal.com/gui/url/25d58e00f9efa6ae97ce20b38b9864501552c3329040c1412228b6884fd8b32f/detection
  6. I direct messaged the staff member. I will back out at this time and wait for the response from the staff.
  7. Malwarebytes Windows Firewall Control support is handled by Binisoft at this time. You can contact them via their Contact page at https://www.binisoft.org/contact or by emailing support@binisoft.org. You may also find the user guide for Malwarebytes Windows Firewall Control helpful too. You can get that here: https://www.binisoft.org/pdf/guides/Malwarebytes-WFC-User-Guide.pdf
  8. We trying to assist. Just because it has not blocked things in the past does not mean it cant interfere now.
  9. Just a solution given to another user. Might fix your issue. Can you please disable this setting marked in red. You should find it in Exploit Settings->Advanced settings. This is not one of the recommended default settings that is turned ON. It can result in false detection's like in this case. Thanks.
  10. When you create a support ticket, it takes 5-7 business days for a response. You issue is best fixed here on the forums. I will ask for your post to be moved to the correct section. It may take until Monday though as this is the weekend.
  11. Duplicate, actually 8 duplicate topics here. https://www.bleepingcomputer.com/forums/t/731905/infected-with-malware-windef-hijacked/
  12. Can you please collect and upload as an attachment the diagnostic data using our MBST? Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
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