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Porthos

Trusted Advisors
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    6,858
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About Porthos

  • Rank
    Techbench
  • Birthday 05/11/1967

Contact Methods

  • Website URL
    sapcupgrades.com

Profile Information

  • Location
    San Antonio Texas

Recent Profile Visitors

27,710 profile views
  1. @dcollins@vbarytskyy@nikhils Will assist you.
  2. Porthos

    MWAC Filter Blocking Internet

    @AdvancedSetup @dcollins @nikhilswill assist you.
  3. Use mb-clean to perform a clean install. Instructions on how to do this can be found here.
  4. Porthos

    Can't Deactivate Device

    Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help Live chat is available during business hours. Business Hours: Monday - Friday, 6am to 6pm Pacific
  5. Porthos

    Help Me!!

    You were in the right section before, You did not post the requested logs for the helper to assist you. This topic will be most likely merged or closed.
  6. You can use it with Avast or choose to run it alone, it is your personal choice. Exclusions might be needed to use with other AV programs. FAQ HERE
  7. It is better for one helper to deal with all of these kinds of issues. He will probably merge topics into one. You also made a comment in your first post that instructs me to let STAFF handle your issues. Devin is staff.
  8. Reimage is considered a PUP, not malware. You may exclude it from scans if you wish. I would stick with @dcollins in your other topic. He can address all of your concerns.
  9. Porthos

    Notification bug is back

    I think he refers to the one that comes up after a scheduled scan that reports nothing found. Many people do not like interruptions unless something is found.
  10. Porthos

    Web protection won't stay on

    Thanks for the log but the important reply is, did it fix your issue???
  11. Porthos

    Licence issue

    For licensing issues, you'll want to reach out to our online support at https://support.malwarebytes.com/community/consumer/pages/contact-us Usually, support will take 2/5 days or more since support is busier than normal at this time to get to your request. Please be patient Or you can use live chat during Business Hours: Monday - Friday, 6am to 6pm Pacific
  12. Porthos

    GoToAssist

    Sure they do. What happens when company's that use that and other legit cant use them because of blocks? What if you as a repair tech could not use your preferred program that you pay good money for to assist your clients. There's nothing wrong with the programs but who and how they use them. Also goes to show how much money they are making to be able to afford these programs. If you block one they will move on to the next one.
  13. Porthos

    Real Time Protection Turned Off

    For licensing issues, you'll want to reach out to our online support at https://support.malwarebytes.com/community/consumer/pages/contact-us Usually, support will take 2/5 days or more since support is busier than normal at this time to get to your request. Please be patient You can also use the chat feature Business Hours: Monday - Friday, 6am to 6pm Pacific
  14. Porthos

    Protection Issue

    Give the beta a try.
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