Porthos

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About Porthos

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    Techbench
  • Birthday 05/11/1967

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    San Antonio Texas

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  1. You as well.
  2. With a long USholiday weekend who knows when members of staff will come along but I will tag a few. @dcollins @AdvancedSetup @nikhils
  3. @Slartibartfarst The logs that were requested are what we REALLY need, please. Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, then click "OK" This will produce one log file on your desktop: mb-check-results.zip Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Attach both of these logs to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the files to the attachment area Please consider selecting the "Follow/Following" button, near the upper-right corner of your topic, to receive timely email notifications about updates to your topic.
  4. Could you get me a fresh Frst log make sure addition is checked, Yours were incomplete.
  5. @fercai009 Welcome. Sorry, you are having issues. Could you follow the instructions below so we can have so info on your computer? Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, then click "OK" This will produce one log file on your desktop: mb-check-results.zip Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Attach both of these logs to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the files to the attachment area Please consider selecting the "Follow/Following" button, near the upper-right corner of your topic, to receive timely email notifications about updates to your topic.
  6. Not a bad idea BUT it should not be needed on a computer that came with 10 from the factory. Did you do the above? There is also a delay setting you could try within Malwarebytes
  7. The last avast picture should have been a clue on the driver exclusions. Just dig around in Avast exclusions and see wat you find. Can you turn on web protection from the MB interface?
  8. If it still persists I will get a staff member involved.
  9. Yes, it can cause issues for some. Please uncheck and reboot.
  10. I am running out of suggestions. I install MB in setups like yours several times a week and do not experience any of these issues. Have you visited Windows Update since this Windows recovery and received every update available?
  11. Make sure there is NOT a check in this box in your scheduled scans
  12. I am looking at your logs again. Did this computer come with 10 from the factory? I also recommend the Defender exclusions from the link in my signature. Next, How often does this freeze happen?
  13. Thanks, Just wanted to rule that out. Was this MB install a Clean install using the MB clean tool? If not follow the below instructions to preform the clean install. ** Download MB-Clean Here ** How to use it? Download the latest version of MB-Clean by clicking the link above Close all open applications Double-click and run mb-clean.exe A prompt with an option to clean up the system will appear: Yes - will proceed with backing up the license key (Malwarebytes 3.x only) and initiating the cleanup process No - will exit the utility Once the cleanup process is completed, a prompt will appear: Yes – will proceed and post reboot you will be prompted to continue with the downloading, installation and activation of latest version of Malwarebytes 3.x No – will exit the utility and you will not be prompted (post reboot) to download, reinstall and re-activate (not recommended) We recommend rebooting immediately. Additionally, stopping at this step is not recommended and will most likely not resolve your issue(s). Upon reboot, a prompt will appear: Yes - will download, install and activate the latest version of Malwarebytes 3.x No - will exit the utility and the cleanup process is complete Choose this option if you do not want to download, install and activate the latest version of Malwarebytes 3.x A log file ("mb-clean-results.txt") will be on your desktop
  14. Lets check HD health. Download gsmarcontrol. Installer (recommended): gsmartcontrol-0.9.0.exe SHA1 sum: c1b052f0b095b6e92307f2050b27fdd5bbb9a188 MD5 sum: a2d04079a490817ba9d6b7fa0a63dfa7 Open program and test drive. Here are some screenshots of the program. http://gsmartcontrol.sourceforge.net/home/index.php/Screenshots
  15. Have you made mutual exclusions? Want to rule out as much as possible. Please follow this "guide".