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About Porthos

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  • Birthday 05/11/1967

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    San Antonio Texas

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  1. Seems to have been fixed. Please check again.
  2. Don't worry it is the same program and share databases/whitelists.
  3. Database and Cumulative updates are pushed silently. Unless you have turned off notifications, Malwarebytes will alert you when it any part of it is turned off. If Glasswire has any allow/exclusion/ignore functions I would add Malwarebytes to the list just in case. If Malwarebytes was disabled or could not reach its cloud servers you would get notified as long as notifications are enabled.
  4. @Heimskr First I would contact the processor about you order. https://www.2checkout.com/contact/ They do the processing of the order and delivery of the keys.
  5. Assuming you filled out the email address in the highlighted section you started an account and should have received the key to that email. I suggest you go https://my.malwarebytes.com and complete the setup of your account with the same email you used in the highlighted section.
  6. Most systems will work with 1909 even though there are no driver updates made for Windows 10 in general. (from experience) 1909 is not really different from 1903 hence the small enablement package that moved it from 1903 to 1909.
  7. It is currently called Malwarebytes Premium and it is sold here. https://www.malwarebytes.com/premium/
  8. The media creation tool will download and prepare the current version which is 1909 the November update. Soon to be 2004 possibly Thursday the 28th.
  9. What they fell for was a tech support scam. I would start by cancelling the card and get the money back. What you encountered is known as a tech support scam; you may refer to the official Malwarebytes Tech support scams: help and resource page for additional details on these types of scams. Encountering these sites does not infect your PC; it is simply a trick to attempt to scare you into contacting the number provided so that they can sell you on PC repair services that you don't actually need. You can help to prevent these threats by installing the Malwarebytes Browser Guard browser extension which is available for Chrome and other Chromium based browsers like SRWare Iron, Vivaldi and the new MS Edge Chromium browser as well as Mozilla Firefox. Malwarebytes Browser Guard works well alone as well as in addition to Malwarebytes Premium and blocks certain items that Malwarebytes Premium does not because it exists within your web browser which allows it to see aspects of websites and content that the normal Web Protection in Malwarebytes Premium cannot (since it operates at the network level of the stack). You can learn more and download Malwarebytes Browser Guard here
  10. Not at this time. Still need to keep web protection off or use the older version without the issue.
  11. See if it goes away if you disable web protection in Malwarebytes for a couple of days.
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