MKDB Posted July 13, 2021 ID:1469155 Share Posted July 13, 2021 Hi, since last week, I can't open notification list anymore. The number in the upper-right corner of the notification icon (bell) (in my case "4" at the moment) seems to work correctly (means that I probably get a notification) but when clicking on the bell icon, nothing is loading... only a loading bar is shown. When clicking on "View all notifications", I get the following error message: "Sorry, there is a problem Something went wrong. Please try again." What I've already tried: - cache emptied, cookies deleted - browser reset - using different browsers (FF, CHR, EDGE) on different systems Thank you. Link to post Share on other sites More sharing options...
AlexSmith Posted July 13, 2021 ID:1469222 Share Posted July 13, 2021 @MKDB thanks for sharing this issue!! IPS has informed us that they have implemented a fix for this issue. Please let us know if it has been resolved for your account. 1 Link to post Share on other sites More sharing options...
MKDB Posted July 14, 2021 Author ID:1469316 Share Posted July 14, 2021 @AlexSmith it is fixed for me. 😃 Thanks to you and IPS team! 👍 Link to post Share on other sites More sharing options...
Staff tetonbob Posted July 14, 2021 Staff ID:1469344 Share Posted July 14, 2021 It seems to me that something is still not quite right with the forum notifications. As I recall, the drop down used to clear when the post associated with the notification was visited. That is not happening now. @AdvancedSetup Link to post Share on other sites More sharing options...
MKDB Posted July 14, 2021 Author ID:1469345 Share Posted July 14, 2021 (edited) 6 minutes ago, tetonbob said: It seems to me that something is still not quite right with the forum notifications. As I recall, the drop down used to clear when the post associated with the notification was visited. That is not happening now. @AdvancedSetup You're right. 👍 I've missed that. Edit: Maybe because I was so happy that notifications works for me again. 🙂 Edited July 14, 2021 by MKDB 1 Link to post Share on other sites More sharing options...
AlexSmith Posted July 14, 2021 ID:1469372 Share Posted July 14, 2021 @tetonbob @MKDB @AdvancedSetup - I have reported this odd behavior to IPS. 1 Link to post Share on other sites More sharing options...
AlexSmith Posted July 15, 2021 ID:1469539 Share Posted July 15, 2021 (edited) @tetonbob @MKDB @AdvancedSetup - IPS has informed us that this is expected behavior as the Notification click mini-menu is supposed to list notifications from the last 30 days. Edited July 15, 2021 by AlexSmith it's not a hover menu n00b Link to post Share on other sites More sharing options...
MKDB Posted July 15, 2021 Author ID:1469557 Share Posted July 15, 2021 Thank you @AlexSmith for the feedback. 🙂 Thanks again to all that fixed this problem. 👍 1 Link to post Share on other sites More sharing options...
AlexSmith Posted July 15, 2021 ID:1469576 Share Posted July 15, 2021 @tetonbob @MKDB @AdvancedSetup - We have confirmed that the expected behavior is not being respected and instead the Notification pop-up menu is showing all notifications from the first page of the "All Notifications" area. We have reported this back to IPS and hope to hear back soon. 1 Link to post Share on other sites More sharing options...
nukecad Posted July 16, 2021 ID:1469667 Share Posted July 16, 2021 (edited) 18 hours ago, AlexSmith said: We have confirmed that the expected behavior is not being respected and instead the Notification pop-up menu is showing all notifications from the first page of the "All Notifications" area. We have reported this back to IPS and hope to hear back soon. Just to note that it has always listed the full first page of our notifications for us over at the CCleaner forum, with the unread ones bolded, so maybe clearing them from the 'Bell' dropdown is a forum specific setting rather than the underlying software? EDIT- We just got this update over there yesterday, nothing in particular we've noticed there yet apart from that issue of the 'viewing' missing from the hover; and the Activity Stream playing up which it always seems to do when they update anyway. (Oh and mods couldn't Move, Split, or Merge posts for a while, that's now working again). EDIT- I got a screenshot of what I mean with the bolding, the unread ones here are moderation notifications but other notifications, like the bottom one, also get bolded until you've seen them and the popup window closed. Edited July 16, 2021 by nukecad Link to post Share on other sites More sharing options...
AlexSmith Posted July 16, 2021 ID:1469700 Share Posted July 16, 2021 (edited) 7 hours ago, nukecad said: Just to note that it has always listed the full first page of our notifications for us over at the CCleaner forum, with the unread ones bolded, so maybe clearing them from the 'Bell' dropdown is a forum specific setting rather than the underlying software? Our current issue is that it's not following the behavior they stated to us that is expected (i.e. items drop off after 30 days). 7 hours ago, nukecad said: We just got this update over there yesterday, nothing in particular we've noticed there yet apart from that issue of the 'viewing' missing from the hover; and the Activity Stream playing up which it always seems to do when they update anyway. (Oh and mods couldn't Move, Split, or Merge posts for a while, that's now working again). Yeah we reported the missing functionality with the hover and IPS stated that was an undocumented changed with 4.6.x. They removed as part of refreshing it for the new Achievements component. We have made a request to have that restored, but haven't heard back definitively on it. For the Activity Streams issue, you'll need to rebuild the database. We had the same issue too. Just an FYI - We also found a bug that occurs when searching with the "This Forum" option. That option is not respected after the first page of results and instead reloads the search with results from "All Forums". Edited July 16, 2021 by AlexSmith 1 Link to post Share on other sites More sharing options...
Hardhead Posted July 19, 2021 ID:1470037 Share Posted July 19, 2021 (edited) I’m getting two email notifications on the same topic I post in as someone answering my post. Check out the time stamp on each email that link to the same post. This has happened before and I forgot to post about what was happening. Each email takes me to this link below: Edited July 19, 2021 by Hardhead Adding two pictures that link to the same post Link to post Share on other sites More sharing options...
nukecad Posted July 19, 2021 ID:1470080 Share Posted July 19, 2021 We have a user over at the CCleaner Forum who earlier today reported the same issue with double email notifications of replies to his posts. (He too has had the same issue in the past, if I remember correctly that was also following an earlier Invision update). 1 Link to post Share on other sites More sharing options...
Hardhead Posted July 19, 2021 ID:1470115 Share Posted July 19, 2021 @nukecad, I don’t use any cleaning stuff other than FRST64.exe and it has been a good while since I have last used that too. Thanks 🙏 for verifying the OPs issues just like I’m having too!! Link to post Share on other sites More sharing options...
nukecad Posted July 19, 2021 ID:1470123 Share Posted July 19, 2021 It often helps if you can verify that an issue not just on a particular forum, but that it is also affecting other fora that have the update. It can give the Admins/Developers an idea of where to start looking for the glitch. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 19, 2021 Root Admin ID:1470139 Share Posted July 19, 2021 Have you had a duplicate reply since you reported it @Hardhead Link to post Share on other sites More sharing options...
Hardhead Posted July 19, 2021 ID:1470158 Share Posted July 19, 2021 I have only had the one I reported and also two on Thursday from this link below: Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 19, 2021 Root Admin ID:1470159 Share Posted July 19, 2021 Thanks @Hardhead I assume you get email replies for all this replies anyone makes on topics you follow. If you've not seen any since Thursday then I'm assuming the last update IPS made, may have fixed the issue. They updated twice now in the past week. Link to post Share on other sites More sharing options...
Hardhead Posted July 19, 2021 ID:1470160 Share Posted July 19, 2021 (edited) 3 minutes ago, AdvancedSetup said: Thanks @Hardhead I assume you get email replies for all this replies anyone makes on topics you follow. If you've not seen any since Thursday then I'm assuming the last update IPS made, may have fixed the issue. They updated twice now in the past week. True and the only ones I have seen have been on Thursday and yesterday that I got 2 email alerts on the same link. All seems well now. Edited July 19, 2021 by Hardhead Add last sentence. Link to post Share on other sites More sharing options...
Hardhead Posted July 19, 2021 ID:1470183 Share Posted July 19, 2021 Still happening on iPhone and laptop. 🤷♂️ Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 19, 2021 Root Admin ID:1470199 Share Posted July 19, 2021 Can anyone else duplicate this issue? I get replies to all topics and I cannot duplicate this issue Link to post Share on other sites More sharing options...
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