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MKDB

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Everything posted by MKDB

  1. Due to the lack of feedback, I do not follow this topic any longer. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you.
  2. Hi, VT-link Is "fsvk.exe.exe" really malware (Worm.Zheletin) or is it a false positive? Please report back, thanks in advance!
  3. Hi @riceconnoisseur, do you still need help? If so, please follow my instructions and post the logfiles. Thank you.
  4. Hello @riceconnoisseur and My name is MKDB and I will assist you. Please follow the steps in the given order and post back the logs as an attachment when ready. Thank you very much for your cooperation. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed. As English is not my native language, please do not use slang or idoms. It may be hard for me to understand. Step 1 Please download the Malwarebytes Support Tool (MBST). Run MBST. In the left navigation pane of MBST, click Advanced. In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine. A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply.
  5. Due to the lack of feedback, I do not follow this topic any longer. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you.
  6. Thank you for your cooperation @Shiriri, we're done. πŸ™‚ Step 1 Right-Click on FRST64 and choose Rename. Rename FRST64 into Uninstall. Run Uninstall. FRST and it’s files/folders will be deleted. If the tool needs a restart, please make sure you let the system restarts normally. As this topic seems to be solved, I do not follow it any longer. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you.
  7. No problem, I'm glad you're back. Ok, this logfile looks good as well. πŸ™‚ I would like to ask you for one final step with FRST @Shiriri. FRST will create a .zip file like < Date_Time.zip >, for example 20.02.2021_11.33.52.zip, on your desktop. Please attach that .zip file with your next answer. Step 1 Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( C:\Users\Shiriri\Downloads\ ). Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Close all open programs and save your work. Run FRST again. Press the Fix button only once and wait. Please be patient. If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart. FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply. fixlist.txt
  8. Hi @tahmid68, do you still need help? If so, please follow my instructions and post the logfiles. Thank you.
  9. Hi @Shiriri, do you still need help? If so, please follow my instructions and post the logfiles. Thank you.
  10. Hello @tahmid68 and My name is MKDB and I will assist you. Please follow the steps in the given order and post back the logs as an attachment when ready. Thank you very much for your cooperation. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed. As English is not my native language, please do not use slang or idoms. It may be hard for me to understand. You're not running the newest version of MBAM. Please update MBAM to the newest version and run a threat scan (see Step 1). After that, run AdwCleaner (Step 2) and FRST (Step 3) to get an overview of your system. Thank you! Step 1 If you already have Malwarebytes installed, then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan. If you don't have Malwarebytes installed or if you don't run the newest version yet, please download it from here and install it. Once the MBAM dashboard opens, click on Settings (gear icon). Click on Security tab and make sure that all four Scan options are enabled. Close Settings and click on the Scan button on the dashboard. Once the scan is completed make sure you have it quarantine any detections it finds. If no detections were found click on the Save results drop-down, then the Export to TXT button and save the file as a Text file to your desktop. If there were detections then once the quarantine has completed click on the View report button, then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If Malwarebytes won't run, then please skip to the next step and let me know in your next reply that the scanner would not run. Step 2 Please download AdwCleaner and save it to your desktop. Double-click to run it. Accept the End User License Agreement. Click Scan Now. When finished, if items are found please click Next / Quarantine. Maybe your PC will be rebooted, AdwCleaner will be opened automatically. Click View Log File. AdwCleaner will open one log (AdwCleaner[Cxx].txt). Please attach the log to your next reply. Step 3 Please download the suitable version of Farbar Recovery Scan Tool (FRST) and save it to your desktop: 32bit | 64bit Double-click to run it. When the tool opens click Yes to disclaimer. Check the box in front of Shortcut.txt. Press the Scan button. FRST will create three logs (FRST.txt + Addition.txt + Shortcut.txt) in the same directory the tool is run. Please attach these logfiles to your next reply.
  11. You're welcome. Take care! πŸ™‚ As this topic seems to be finished, I do not follow this topic any longer. If you need this topic again, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you.
  12. Ok @helpwanted. Maybe that's a good idea. πŸ‘ I'll follow your topic for two more days.
  13. Where did you download fixlist.txt? Copy FRST to the location where you downloaded fixlist.txt. Run FRST as instructed.
  14. Due to the lack of feedback, I do not follow this topic any longer. If you need this topic again, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you.
  15. Due to the lack of feedback, I do not follow this topic any longer. If you need this topic again, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you.
  16. Hi, sorry for being unclear @helpwanted. FRST should be located here: C:\Users\Aayan\Downloads\ Please save the fixlist.txt to your download folder. Alternative, you can download the fixlist.txt to another location and copy the file fixlist.txt to the download folder. Thank you! πŸ‘
  17. Your logfiles look good to me. πŸ™‚ Let's do a final check @Shiriri. Step 1 The Microsoft Safety Scanner (MSS) is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft. Please let me know the results of this scan. Run a Quick Scan. The log is named MSERT.log. The log will be at%SYSTEMROOT%\debug\msert.log which in most cases is C:\Windows\debug\msert.log Please attach that log with your next reply.
  18. Thank you very much for those logfiles @helpwanted. πŸ‘ Attaching the logfiles is great! πŸ˜€ We remove some orphans (Step 1+2) and do some final checks for your system (Step 3 and 4). Step 1 Open Google Chrome. Typ chrome://extensions in the adress bar and press Enter. Search for the extension Total AV Safe Site and click on Remove. Confirm with another click on Remove. Close Google Chrome. Step 2 Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( xxx ). Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Close all open programs and save your work. Run FRST again. Press the Fix button only once and wait. Please be patient. If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart. FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply. Step 3 The Microsoft Safety Scanner (MSS) is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft. Please let me know the results of this scan. Run a Quick Scan. The log is named MSERT.log. The log will be at%SYSTEMROOT%\debug\msert.log which in most cases is C:\Windows\debug\msert.log Please attach that log with your next reply. Step 4 Run FRST again. Do not change any settings. Press the Scan button. FRST will create two logs now (FRST.txt + Addition.txt) in the same directory the tool is run. Please attach these logfiles to your next reply. fixlist.txt
  19. Hi, Step 1 created one file (fixlog.txt), which you have posted. Good job @Shiriri. πŸ™‚ Please follow the instructions posted under Step 2 and provide the new logfiles from FRST (FRST.txt and Addition.txt). Thank you!
  20. Thank you very much for all logfiles @Shiriri. πŸ‘ We run a Fix with FRST (Step 1) and another scan (Step 2). Step 1 Please download the attached fixlist.txt file and save it the location where you ran FRST from ( C:\Users\Shiriri\Downloads ). Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Close all open programs and save your work. Run FRST again. Press the Fix button only once and wait. Please be patient. If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart. FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply. Step 2 Run FRST again. Do not change any settings. Press the Scan button. FRST will create two logs now (FRST.txt + Addition.txt) in the same directory the tool is run. Please attach these logfiles to your next reply. fixlist.txt
  21. Hello @Shiriri and My name is MKDB and I will assist you. Please follow the steps in the given order and post back the logs as an attachment when ready. Thank you very much for your cooperation. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed. As English is not my native language, please do not use slang or idoms. It may be hard for me to understand. Step 1 If you already have Malwarebytes installed, then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan. If you don't have Malwarebytes installed yet, please download it from here and install it. Once the MBAM dashboard opens, click on Settings (gear icon). Click on Security tab and make sure that all four Scan options are enabled. Close Settings and click on the Scan button on the dashboard. Once the scan is completed make sure you have it quarantine any detections it finds. If no detections were found click on the Save results drop-down, then the Export to TXT button and save the file as a Text file to your desktop. If there were detections then once the quarantine has completed click on the View report button, then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If Malwarebytes won't run, then please skip to the next step and let me know in your next reply that the scanner would not run. Step 2 Please download AdwCleaner and save it to your desktop. Double-click to run it. Accept the End User License Agreement. Click Scan Now. When finished, if items are found please click Next / Quarantine. Maybe your PC will be rebooted, AdwCleaner will be opened automatically. Click View Log File. AdwCleaner will open one log (AdwCleaner[Cxx].txt). Please attach the log to your next reply. Step 3 Please download the suitable version of Farbar Recovery Scan Tool (FRST) and save it to your desktop: 32bit | 64bit Double-click to run it. When the tool opens click Yes to disclaimer. Check the box in front of Shortcut.txt. Press the Scan button. FRST will create three logs (FRST.txt + Addition.txt + Shortcut.txt) in the same directory the tool is run. Please attach these logfiles to your next reply.
  22. Hello @helpwanted and My name is MKDB and I will assist you. Please follow the steps in the given order and post back the logs as an attachment when ready. Thank you very much for your cooperation. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed. As English is not my native language, please do not use slang or idoms. It may be hard for me to understand. Step 1 If you already have Malwarebytes installed, then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan. If you don't have Malwarebytes installed yet, please download it from here and install it. Once the MBAM dashboard opens, click on Settings (gear icon). Click on Security tab and make sure that all four Scan options are enabled. Close Settings and click on the Scan button on the dashboard. Once the scan is completed make sure you have it quarantine any detections it finds. If no detections were found click on the Save results drop-down, then the Export to TXT button and save the file as a Text file to your desktop. If there were detections then once the quarantine has completed click on the View report button, then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If Malwarebytes won't run, then please skip to the next step and let me know in your next reply that the scanner would not run. Step 2 Please download AdwCleaner and save it to your desktop. Double-click to run it. Accept the End User License Agreement. Click Scan Now. When finished, if items are found please click Next / Quarantine. Maybe your PC will be rebooted, AdwCleaner will be opened automatically. Click View Log File. AdwCleaner will open one log (AdwCleaner[Cxx].txt). Please attach the log to your next reply. Step 3 Please download the suitable version of Farbar Recovery Scan Tool (FRST) and save it to your desktop: 32bit | 64bit Double-click to run it. When the tool opens click Yes to disclaimer. Check the box in front of Shortcut.txt. Press the Scan button. FRST will create three logs (FRST.txt + Addition.txt + Shortcut.txt) in the same directory the tool is run. Please attach these logfiles to your next reply.
  23. Due to the lack of feedback, I do not follow this topic any longer. If you need this topic again, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you.
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