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AdvancedSetup

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About AdvancedSetup

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    https://www.malwarebytes.org

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  1. AdvancedSetup

    And what's next

    Please see the post above #15 There is nothing we can do for you. It is not a support issue. It is an illegal sales issue. You need to seek a refund from the company that sold you software illegally. If you used a credit card then your credit card company may be able to help recover the fee or reverse the charge. Thank you
  2. AdvancedSetup

    Help required windows 10

    Hello @Unieud and Please run the following steps and post back the logs as an attachment when ready. STEP 01 If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes 3 installed yet please download it from here and install it. Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know on your next reply. STEP 02 Please download AdwCleaner by Malwarebytes and save the file to your Desktop. Right-click on the program and select Run as Administrator to start the tool. Accept the Terms of use. Wait until the database is updated. Click Scan. When finished, please click Clean. Your PC should reboot now if any items were found. After reboot, a log file will be opened. Copy its content into your next reply. RESTART THE COMPUTER Before running Step 3 STEP 03 Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here. Please attach the Additions.txt log to your reply as well. Thanks Ron
  3. AdvancedSetup

    Need Help !! part 2

    The DHCP entries are for all the various network interfaces which should be okay and normal. Don't see anything obviously wrong there. The hxxp: is to prevent users from clicking on live links when posted on the forums. It stops the link from being live and is done on purpose. Just because you use one browser as you default does not remove the other browsers. Nothing wrong there. It's just listing them is all and is valid The RW-Everything is a low level programming tool. If you're not aware of it then it may have been installed as part of another software package. I'll go ahead and remove it for you The Chakra.dll file is part of Microsoft Edge and Windows 10. Important and valid file. C:\WINDOWS\system32\MSVPXENC.dll is part of Windows 10 video encoder. Legit file I would reset Firefox back to default again and see if that corrects issues. If that does not help, then Backup, export your bookmarks. Then uninstall Firefox and make sure you delete all the Mozilla folders and reboot. Then reinstall Firefox Please download the attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. fixlist.txt Thanks Ron
  4. AdvancedSetup

    Am I still infected?

    Nope, that sounds like a good plan to get a new driver from them. If you have another mouse you could try using that too and see if it works any better. Ron
  5. AdvancedSetup

    Need Help !! part 2

    Hi @Jeffriel37 Please review the following link for methods to remove the PCPitstopSVC account. 5 Ways to Delete A Local Account in Windows 10 https://www.top-password.com/blog/5-ways-to-delete-a-local-account-in-windows-10/ I'll go ahead and write up some code to remove most of those other entries. Not exactly malware threats but if you don't want them they can be removed. Back in a few Ron
  6. AdvancedSetup

    Am I still infected?

    Looks like no harm done. The majority of items were not found to remove. How is the affected computer running now? Are all signs of the 360Chrome now gone? Ron
  7. AdvancedSetup

    Adware stuff?

    Yes, unfortunately there are dozens and sometimes even hundreds of ads running from websites. Most are okay but only takes one bad one to cause problems for you.
  8. AdvancedSetup

    Can't Remove Pup.Optional.Reimage

    Great, glad that took care of it @Zachsnack. I would still recommend running the other scans. Most computers do have issues that could possibly be resolved, but if you feel you're all set I'll go ahead then and mark your topic as resolved. Cheers Ron
  9. AdvancedSetup

    Almost unusably slow computer

    On IE you can go to Tools, Internet Options, Advanced, and click on Reset As for a backup, it's protection to help in case some were to go wrong. You should be backing up your data but I would not expect any error that would compromise your actual data.
  10. AdvancedSetup

    Need Help !! part 2

    Hello @Jeffriel37 Glad to see you back. Looking at the logs I don't see anything obvious that would be causing an issue. Please run the following Ron
  11. AdvancedSetup

    Can't Remove Pup.Optional.Reimage

    Hello @Zachsnack and Please follow the directions from the following topic. Once that is done, then run the following please. Please run the following steps and post back the logs as an attachment when ready. STEP 01 If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes 3 installed yet please download it from here and install it. Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know on your next reply. STEP 02 Please download AdwCleaner by Malwarebytes and save the file to your Desktop. Right-click on the program and select Run as Administrator to start the tool. Accept the Terms of use. Wait until the database is updated. Click Scan. When finished, please click Clean. Your PC should reboot now if any items were found. After reboot, a log file will be opened. Copy its content into your next reply. RESTART THE COMPUTER Before running Step 3 STEP 03 Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here. Please attach the Additions.txt log to your reply as well. Thanks Ron
  12. AdvancedSetup

    Am I still infected?

    Please download the attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. fixlist.txt Thanks Ron
  13. AdvancedSetup

    Am I still infected?

    Please do not use that. Never use 3rd party updates. If you need a driver go to the Manufacturer site and get the update. Using unknown, untrusted sites for drivers is a good way to get infected again with this same kind of junk. SNAKE OIL Restart the computer and then run all the previous scans again and post back new logs and we'll see if all is still good or not. Thanks
  14. AdvancedSetup

    Trojan Yelloader - WMC Agent

    Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks
  15. AdvancedSetup

    Adware stuff?

    Deleting cookies is rarely good enough. As far as preventing from happening again, no. Disabling the synch will remove the current bad information. Then clean the computer and if wanted turn sync back on (it will now be new, fresh content) and continue on. Use of a good Ad Blocker will help to prevent some of these bad changes. Following good safety practices will also help. Not visiting known risky sites, downloading unknown or risky software, not updating plugins, etc. As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers How do I disable Java in my web browser? - Disable Java A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data. Nothing is 100% bulletproof but with a little bit of education, you can certainly swing things in your favor. How Malware Spreads - How did I get infected Best Practices for Safe Computing - Prevention of Malware Infection Avoiding those unwanted free applications A close look at how Oracle installs deceptive software with Java updates IAC / Ask.com toolbars Malwarebytes Unpacked Blog If you're not currently using Malwarebytes Premium then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection. Thank you and take care Ron
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