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  1. Yes you can use Malwarebytes with Windows Defender. They both work well together. You no longer need ESET online scanner and can remove anything leftover from it Yes, ignore the CRC stuff it is normal and was installed from 7-Zip. It's nice to have but you don't need to worry about it.
  2. The file is a special Microsoft CAB file that simply has an entry not expected by 7-Zip - it can be ignored. The CRC-32, CRC-64 etc. are tools to allow you to obtain the Checksum hash value of a file. For most users they don't need or rarely will need unless asked by an experienced user for such information. The logs look good. The COM errors are normal during installation and rebooting, etc. There are no serious Events logged for a day or two so I would not worry about that. Do you have or use a paid version of Malwarebytes? If so go ahead and install and activate. If no
  3. Generally speaking each application can use any audio setting you tell it to use and normally it stays with that. You can right-click the audio tray icon for options to review. You have very old settings below that you should probably remove unless you're actively using them still HKLM\...\Run: [DellPoaEvents] => C:\Program Files\Dell\PPO\DellPoaEvents\DellPoaEvents.exe [21496 2013-02-08] (Dell Inc. -> Microsoft) HKLM-x32\...\Run: [RoxWatchTray] => C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe [240112 2010-11-25] (Son
  4. Thank you for the log @joocetil In this case the MD5 is not being generated for the block. Can you please zip and attach the .vbs file so that I can submit that to our Research team to see if we can help you prevent the detection.
  5. There are reasons and purposes for DNS filtering blocks. I simply do not believe that gateway DNS companies should be the ones doing it. That sets everyone up for monopoly control and management of data period. It's just like a Google search. If they don't return the results of your search then for all intensive purposes it doesn't exist when in fact it does exist they simply don't show it. I would rather companies like NetNanny or similar be used by people that want to protect themselves. They don't control DNS they simply filter it. These other companies control DNS which is a big diffe
  6. Let me get some new logs please. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well. Than
  7. The research team says this one should be fixed now too and will be updated in the next update.
  8. Hello @Bth Can we please get some logs to review further? To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left
  9. Hello @wc904 Do you still need further assistance?
  10. Hello @tonyb Can you please post the detection log for this. Thank you
  11. Hello @Pentris Is the block completely gone now? That is an Ad site I believe. You may have or have had an Ad or javascript code or cookie from their site in your cache that we triggered on. If all is good now then no issue. If you are still seeing a block though then try clearing your cache and cookies and look at your Extensions and make sure you don't have any new ones you don't recognize
  12. Hello @BoyWonder and @ADB Sophos is a well known and respected antivirus product. It's very possible that we had a false positive detection. If you can post back the protection log or scan log showing what was found we can take a look and answer your question better for you. Thank you
  13. We'd need to get logs to see what is really going on. There is software to reset a local Admin password and get back into the box regardless of the PIN Then you can run a scan and post back logs and we can take a quick look. If you really truly have to know why or how it happened though then you'd want to image the drive with special tools and hire a forensic analyst to assist you. Not sure what the cost would be but probably not cheap. How did you get back into the system?
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