AdvancedSetup

Root Admin
  • Content count

    64,353
  • Joined

  • Last visited

About AdvancedSetup

  • Rank
    Staff
  • Birthday

Contact Methods

  • Website URL
    http://www.malwarebytes.org

Profile Information

  • Location
    US

Recent Profile Visitors

326,922 profile views
  1. Okay, let me have you run the following. Please download the attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. fixlist.txt
  2. The logs show that you have various pieces of previous antivirus software installed. Let's try to remove those. Please download and run each of the following tools and reboot for each one ran. AVG removal tool http://files-download.avg.com/util/tools/AVG_Remover.exe Bitdefender removal tool https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2017_UninstallTool.exe Kaspersky removal tool http://media.kaspersky.com/utilities/ConsumerUtilities/kavremvr.exe Then run our updated Malwarebytes Clean Removal Tool (but for now do not try to reinstall Malwarebytes) https://downloads.malwarebytes.com/file/mb_clean Please make sure that your Microsoft antivirus security is enabled now Check to see if you have anti-virus software installed on your Windows computer. The best way to tell if you have anti-virus software installed is to use the Security Center feature on your Microsoft operating system. When you select this option, you’ll be presented with a status for: Anti-virus software. Firewall protection. You can do this by following these simple steps: Users using the classic start menu: Start > Settings > Control Panel > Security Center. Users using start menu: Start > Control Panel > Security Center. Then, can we temporarily remove the following programs. BitTorrent (HKU\S-1-5-21-938885844-2572887661-1113377308-1001\...\BitTorrent) (Version: 7.9.9.43296 - BitTorrent Inc.) DAEMON Tools Lite (HKLM\...\DAEMON Tools Lite) (Version: 10.5.1.0230 - Disc Soft Ltd) Then turn off and stop using MSCONFIG - put it back to NORMAL and reboot and check it's now on NORMAL Please read the following article concerning the use of MSCONFIG Msconfig Is Not A Startup Manager Your System Restore is not operational. Please check and make sure the service is enabled and if possible start System Restore and create a new System Restore Point ATTENTION: System Restore is disabled 26-02-2017 22:46:40 Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 27-02-2017 00:29:42 Driver Booster : ITECIR Infrared Receiver (SIO2) Check "winmgmt" service or repair WMI. Then run the following. Please download the attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. fixlist.txt
  3. If you have Malwarebytes 2.x, , please provide the information below: Brief description of the issue. Any screenshot(s) of error messages or other incorrect behavior (not required; include if available). If the system crashed, please include the BSOD error message (we will reach out to you for a full memory dump). Details on how you encountered the bug and any steps that can be taken to reproduce it. Do you get the same result more than once if you follow the same steps? Y/N A copy of the contents of C:\ProgramData\Malwarebytes Anti-Malware\Logs in a ZIP file (attach to post). Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run and when the tool opens click Yes to the disclaimer Press Scan button This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt Attach both of these logs to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the files to the attachment area Please create an mbam-check log: Download mbam-check.exe from here and save it to your desktop Double-click on mbam-check.exe to run it, it should then open a log file Please do not copy and paste the entire contents of the log into your next post, instead, please attach the log CheckResults.txt file which should now be located on your desktop to your next post. Attach this log file to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area Please be patient and give helpers or Staff time to read and reply to your logs. If no one has replied within 24 hours to your topic after you've posted, then please send a private message to a Staff Moderator or Administrator for review and follow-up.
  4. Not in the Additions, on the program, and you've supplied it. Let me check it out. Thanks
  5. Hello @dont_touch_my_buffer I've reviewed your topics and posts and unless I'm missing it, you supplied some logs but no one followed up with you for further assistance. I'd be happy to assist you with one-on-one support and see if we can correct the issue for your system or not. If you'd like to do so please let me know and we can start a new topic. Thank you Ron
  6. Just for further information MBAE Exploits How they work Malwarebytes Anti-Exploit in action Product information for Malwarebytes Anti-Exploit
  7. Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  8. Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  9. Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  10. Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  11. Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.
  12. Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  13. Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  14. Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  15. Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.