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AdvancedSetup

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About AdvancedSetup

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  1. Faouzia - Tears of Gold Faouzia - You Don't Even Know Me
  2. Ten Global Trends Every Smart Person Should Know | Marian Tupy - Jordan B Peterson Podcast S4 E18
  3. Will have to report on Monday Thanks for the feedback
  4. Not having the issue with images, but seems to be an issue with at least text files. Will try to test more on Monday when I get back to work
  5. Topic has been reopened per request. Thanks
  6. Hello @blackleather7 Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well. Thank you
  7. It's not that SuperAntispyware is dangerous. Just that it looks like it's being used for Content blocking and today there are much better tools. Please see the following for ideas on helping to protect the computer and privacy better. No rush, we'll be here when you're ready Cheers and have a great weekend
  8. Yes, when you do a Clean Removal it removes all previous settings. You can enable the Scan from Explorer option from within the program If you want to use Windows Defender along with Malwarebytes then that too is controlled inside Malwarebytes settings. Having it off allows Windows Defender to continue to run alongside Malwarebytes I'll submit your logs for the internal team to see if they can find any reasons why you were having update issues. Thank you again and have a great weekend
  9. You're quite welcome. Post back the FIXLOG.txt when ready. I'll try to follow up over the weekend but if not then for sure on Monday Cheers
  10. I've asked someone from Support to follow up on your ticket to assist as soon as possible Thank you
  11. Hello @EdoardoMB and Let's start by doing a bit of general clean up and see if that helps with your issues. Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks
  12. Hello @gnulab Are you using the Release version of Malwarebytes or are you using the Beta version? Let us get a full set of logs please. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply Thank you
  13. Sorry you're having this issue @CaptainHindsight Can you please do the following? Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click the CLEAN button and follow the onscreen instructions to reinstall Malwarebytes NOTE: Please have patience as it can take a while to remove and reinstall. The computer will restart to complete After the restart please do the following Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply Thank you
  14. Hello @dragothica Let's get the following logs so that we can review what might be going on. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply Thank you
  15. The system is fine. We have just finished a clean up in the malware removal forum. I will go ahead and close this topic now.
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