AdvancedSetup

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About AdvancedSetup

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    https://www.malwarebytes.org

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  1. Please send help

    How is the computer running now? Are you still having any signs of an infection?
  2. On line protection issue using Avast

    Hello @LFPS and Please follow the directions from this post and post back the requested zip file and we'll take a look and see what's going on. https://forums.malwarebytes.com/topic/190532-having-problems-using-malwarebytes-please-follow-these-steps/ Thank you Ron
  3. Hi @paulds Sorry for the delay. The logs indicate that Explorer is crashing often as well as a few other issues. Let's scan the system for malware and if found remove that and then see what's needed to fix you up. Please run the following steps and post back the logs as an attachment when ready. STEP 01 If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes 3 installed yet please download it from here and install it. Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know on your next reply. STEP 02 Please download AdwCleaner by Malwarebytes and save the file to your Desktop. Right-click on the program and select Run as Administrator to start the tool. Accept the Terms of use. Wait until the database is updated. Click Scan. When finished, please click Clean. Your PC should reboot now if any items were found. After reboot, a log file will be opened. Copy its content into your next reply. RESTART THE COMPUTER before running Step 3 STEP 03 Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here. Please attach the Additions.txt log to your reply as well. Thanks Ron
  4. Coinhive Pop-up on random sites

    Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks
  5. Careerbuilder.com virus?

    Yes, currently adding it to your hosts file would be the best way. Our program does not work as a block mechanism like that. Sites added to our list exclude the block and allow it.
  6. Careerbuilder.com virus?

    Yes please, but make sure you get an Ad Blocking program for Chrome. AdBlocker Plus is pretty good but there are others Let me know
  7. Great, that looks good. Let's go ahead and reset the browsers to default. Please follow the directions below exactly as shown. Please visit each of the following sites and let's reset all of your browsers back to defaults to prevent unexpected issues. If you are not using one of the browsers but it is installed then you may want to consider uninstalling it as older versions of some software can pose an increase in the potential for an infection to get in. Internet Explorer How to reset Internet Explorer settings Microsoft Edge How to Reset Microsoft Edge in Windows 10 Firefox Click on Help / Troubleshooting Information then click on the Refresh Firefox button. Chrome Reset Chrome back to defaults to completely clear out issues with Chrome. First, go to >> Google Sync << and sign into your account. Make sure you know your password as this will clear it from the browser. Scroll down until you see the "reset sync" button to clear your data from the server and remove your passphrase. Now, close all Chrome windows. Chrome cannot be running for the next step. If needed, print this information or use another browser to read the information. Press the Windows key + R at the same time, to bring up the run dialog box. Type in (or copy/paste) the following and press Enter: %localappdata%\Google\Chrome\User Data\Default\ Press Ctrl + A to select all the files and folders. Hold down Ctrl + A and click once on the files "Bookmarks" and "Bookmarks.bak". This will unselect them. With all the files selected (except for your Bookmarks), press the Delete key and click Yes to delete the files and folders. Example of all files and folders selected, except Bookmarks Restart your computer now and make sure there are no longer any redirects or other browser issues. Thanks Ron
  8. Careerbuilder.com virus?

    Test and see if it works
  9. Please download the attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. fixlist.txt Thanks Ron
  10. Please send help

    Hello @PracticalPenguin and Please run the following steps and post back the logs as an attachment when ready. STEP 01 If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes 3 installed yet please download it from here and install it. Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know on your next reply. STEP 02 Please download AdwCleaner by Malwarebytes and save the file to your Desktop. Right-click on the program and select Run as Administrator to start the tool. Accept the Terms of use. Wait until the database is updated. Click Scan. When finished, please click Clean. Your PC should reboot now if any items were found. After reboot, a log file will be opened. Copy its content into your next reply. RESTART THE COMPUTER before running Step 3 STEP 03 Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here. Please attach the Additions.txt log to your reply as well. Thanks Ron
  11. mediaplex.

    Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks
  12. mediaplex.

    You're quite welcome @waynejensen glad to help. Take care and stay safe out there. I'll go ahead and close your topic now. Cheers Ron
  13. Careerbuilder.com virus?

    Do you have a Google account that you log into? If so, then you log into Google via Chrome and go to your settings as described below https://support.google.com/chrome/a/answer/6309115?hl=en I assume you have a phone you can login to Google to disable the Chrome Sync without having to install Chrome again yet, is that true? Or another computer?
  14. You can try clearing all your cookies and doing a browser reset and see if that helps or not. Please visit each of the following sites and let's reset all of your browsers back to defaults to prevent unexpected issues. If you are not using one of the browsers but it is installed then you may want to consider uninstalling it as older versions of some software can pose an increase in the potential for an infection to get in. Internet Explorer How to reset Internet Explorer settings Microsoft Edge How to Reset Microsoft Edge in Windows 10 Firefox Click on Help / Troubleshooting Information then click on the Refresh Firefox button. Chrome Reset Chrome back to defaults to completely clear out issues with Chrome. First, go to >> Google Sync << and sign into your account. Make sure you know your password as this will clear it from the browser. Scroll down until you see the "reset sync" button to clear your data from the server and remove your passphrase. Now, close all Chrome windows. Chrome cannot be running for the next step. If needed, print this information or use another browser to read the information. Press the Windows key + R at the same time, to bring up the run dialog box. Type in (or copy/paste) the following and press Enter: %localappdata%\Google\Chrome\User Data\Default\ Press Ctrl + A to select all the files and folders. Hold down Ctrl + A and click once on the files "Bookmarks" and "Bookmarks.bak". This will unselect them. With all the files selected (except for your Bookmarks), press the Delete key and click Yes to delete the files and folders. Example of all files and folders selected, except Bookmarks Restart your computer now and make sure there are no longer any redirects or other browser issues.
  15. Careerbuilder.com virus?

    Yes, otherwise it will come right back. Please move your bookmarks out of the Chrome data folder structure. That is not saving them in a safe place to recover them Tools and scripts designed to clean up all traces of Chrome will delete the bookmarks too if they're left here. Please copy them to your My Documents folder or on an external USB drive and once ready let me know and I'll help you to fully remove Chrome. You did log into Chrome and remove the Sync data did you not ?