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AdvancedSetup

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  1. Hello @jmkbird Did you setup these Proxy settings on purpose? AutoConfigURL: [{765024BB-980A-4A77-A7D1-4864D7A24EE8}] => hxxp://127.0.0.1:61229/CPREBUILT.pac <==== ATTENTION AutoConfigURL: [{E89C447E-3D2B-4A93-9AD0-850BC4C6D3FE}] => hxxp://127.0.0.1:56347/CPREBUILT.pac <==== ATTENTION AutoConfigURL: [{EE845C03-BE03-43CE-9944-408B91D3FD2C}] => hxxp://127.0.0.1:59217/CPREBUILT.pac <==== ATTENTION ProxyEnable: [S-1-5-21-3933351431-2576097756-205059226-1001] => Proxy is enabled. ProxyServer: [S-1-5-21-3933351431-2576097756-205059226-1001] => 127.0.0.1:7890 ManualProxies: 1127.0.0.1:7890 <==== ATTENTION The logs indicate you have or have had the following Antivirus installed. AV: ESET Security (Enabled - Up to date) {DF8BEACB-94C9-218A-73AD-A78362A8C516} AV: G DATA INTERNET SECURITY (Disabled - Up to date) {9A031196-8C4F-6B12-1520-CC6F3EA1D298} AV: Kaspersky (Disabled - Up to date) {4F76F112-43EB-40E8-11D8-F7BD1853EA23} FW: Kaspersky (Disabled) {774D7037-0984-41B0-3A87-5E88E680AD58} FW: ESET 防火墙 (Disabled) {E7B06BEE-DEA6-20D2-58F2-0EB69C7B826D} FW: G DATA INTERNET SECURITY (Disabled) {A23890B3-C620-6A4A-3E7F-655AC07295E3} Do you have or use any of these anymore? Please go to Control Panel, Programs, Programs and Features, Uninstall a program Then right-click and uninstall the following Bonjour (this program is rarely needed on Windows but often causes network issues on Windows)
  2. Hello @evanw9903 Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process Then follow each step in the order provided. Unless otherwise asked, please attach all logs Please make the following system changes: If you have not done so already - Enable System Protection and create a NEW System Restore Point Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed Disable-Fast-Startup Show-Hidden-Folders-Files-Extensions Please run the following scans: Click the following link and run a Scan with AdwCleaner Click the following link and run a Scan with Malwarebytes RESTART the computer Click the following link and run a Scan with Farbar Recovery Scan Tool Example image of where to click to attach files when posting your reply Thank you
  3. Hello @Muteb Thank you for the logs Please run the following Dr.Web CureIt! Please download the Dr.Web CureIt! anti-virus utility https://free.drweb.com/ You will need to send them an email to obtain a link to download the scanner, please do so The downloaded file will normally have a unique name such as: q7a9tr4p.exe Close all open applications and locate the downloaded file and double-click to run it The program will take a moment to launch and bring up the License and Update screen Place a check mark to agree to the terms and then click on the Continue button Click the underlined link Select objects for scanning On the top left click the Scanning objects that should automatically check all objects Click the small wrench and make sure there is a check on Automatically apply actions to threats Then click the large button on bottom right Start scanning Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad The log is saved in the folder named Doctor Web in the top of your user profile folders Please attach that log on your next reply
  4. Hello @DanCRM Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process Then follow each step in the order provided. Unless otherwise asked, please attach all logs Please make the following system changes: If you have not done so already - Enable System Protection and create a NEW System Restore Point Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed Disable-Fast-Startup Show-Hidden-Folders-Files-Extensions Please run the following scans: Click the following link and run a Scan with AdwCleaner Click the following link and run a Scan with Malwarebytes RESTART the computer Click the following link and run a Scan with Farbar Recovery Scan Tool Example image of where to click to attach files when posting your reply Thank you
  5. We're glad that we were able to assist you. The following information will help you to keep your computer and data safer as well as improve your overall privacy Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site. https://www.howtogeek.com/780233/best-password-manager/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download https://patchmypc.com/about-us Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Imagine a world without malware. We do https://www.malwarebytes.com/why-upgrading-matters-ceo Cybersecurity basics & protection Everything you need to know about cybercrime https://www.malwarebytes.com/cybersecurity Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you
  6. Thank you for the logs @HtownPadre Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process Then follow each step in the order provided. Unless otherwise asked, please attach all logs Please TEMPORARILY disable your Norton Antivirus real-time protection and run the scans below. When done, re-enable Norton real-time protection. Please make the following system changes: If you have not done so already - Enable System Protection and create a NEW System Restore Point Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed Disable-Fast-Startup Show-Hidden-Folders-Files-Extensions Please run the following scans: Click the following link and run a Scan with AdwCleaner Click the following link and run a Scan with Malwarebytes RESTART the computer Click the following link and run a Scan with Farbar Recovery Scan Tool Example image of where to click to attach files when posting your reply Thank you
  7. Thank you for the logs @Shadower Please run the following Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process [ 1 ] Please make the following system changes. Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the scans are completed. Disable-Fast-Startup Show-Hidden-Folders-Files-Extensions [ 2 ] I suggest a new scan for viruses & other malware. This may take several hours, depending on the number of files on the system and the speed of the computer. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Look on the Scan Options & select the FULL scan. Then start the scan. Have lots of patience. It may take several hours. Once you see it has started, take a long long break; walk away. Do not pay credence if you see some intermediate early flash messages on the screen display. The only things that count are the End result at the end of the run. The scan will take several hours. Leave it alone. It will remove any other remaining threats as it goes along. Take a very long break, do your normal personal errands .....just do not use the computer during this scan. This is likely to run for many hours as previously mentioned ( depending on the number of files on your machine & the speed of the hardware.) The log is named MSERT.log and the log will be at C:\Windows\debug\msert.log Please attach that log with your next reply. It is normal for the Microsoft Safety Scanner to show detections during the scan process. It is scanning for basically all bread crumbs or traces of files and registry entries that "might" be or have been part of some infection or previous infection. That DOES NOT mean the computer is infected. Once the scan has been completed it uploads the log to their Cloud service which then uses Artificial Intelligence to determine if in fact any of the traces are an infection or not. Then it writes into the log on your computer what it found. Thank you
  8. Hello @MDmitry Please run both of these scanners and attach back all 3 logs Scan with FSS Farbar Service Scanner https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/ Scan with Farbar Recovery Scan Tool https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/
  9. Hello @Bluenightsky What specific file are you talking about? What is the DRIVER, FOLDER, and Path to this file as well?
  10. Hello @Vinibarr Following up to see how things are going and to see if you need any additional assistance. Please post a status update when you have a moment. Thank you
  11. @ben25 Are you still with us? Please run the following and post back new logs Scan with Farbar Recovery Scan Tool https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/
  12. I agree with @SQx the router needs replacing at this point. Your ISP needs to step up and help you here as it's documented to be insecure
  13. Thank you for the log. The fix ran well and also found and fixed some other Windows issues. Windows Resource Protection found corrupt files and successfully repaired them. Please run the following Scan with SecurityCheck by glax24 https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/
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