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AdvancedSetup

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About AdvancedSetup

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    Staff

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  • Website URL
    https://www.malwarebytes.com

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    US

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  1. Okay, thanks for the feedback. The logs indicate what appears to possibly be an unexpected connection so I've asked some others on our Team for feedback before I move forward with some suggestions. Do you use or have you used some other type of VPN software before?
  2. Hello @Positron No one can say they're valid based on name alone. There are many times malware replaces or uses the same name. If you want to check your system we'll do a real scan and analysis Please run the following steps and post back the logs as an attachment when ready. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed. If you still have trouble d
  3. Hello @ABunny Do you use a physical modem Dial-up connection or use a USB or PCMCIA network card or a satellite connection for network access? Or is your connection continuously on and available via your ISP? Thanks
  4. I believe ultimately it is/was due to your DNS entry not finding our license server or finding it but only having partial IPv6 support. If all is working well now then you shouldn't experience the issue anymore I wouldn't think, but if you do let us know and we can dig in further. Thank you and have a great week. Stay safe out there @Ben2 Cheers
  5. Please note you have the following blocks on your firewall. It's okay if you did that on purpose, just want you to be aware is all. FirewallRules: [TCP Query User{15F32AEE-8F0A-4CA5-895A-C456E58652E7}C:\program files (x86)\dvdfab\player 6\dvdfab player 6.exe] => (Block) C:\program files (x86)\dvdfab\player 6\dvdfab player 6.exe (DVDFab Software Inc. -> ) FirewallRules: [UDP Query User{AA13D280-6A93-48FF-8894-5904EFFD2DEA}C:\program files (x86)\dvdfab\player 6\dvdfab player 6.exe] => (Block) C:\program files (x86)\dvdfab\player 6\dvdfab player 6.exe (DVDFab Software Inc.
  6. How are things going @Perucho10 Please post a status update when you have a moment Thank you
  7. Hello @SG2010 Let's get some new logs please. These are all old logs. Please run the following steps and post back the logs as an attachment when ready. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed. If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download. STEP 0
  8. Hello @Dubbio Are you still with us? Do you still need help activating the program? Please post a status update when you have a moment Thank you
  9. No problem, understood. The system sometimes doesn't seem to alert me as well Cheers @fortr
  10. Thank you @Ben2 So is Malwarebytes activated now or not?
  11. @Fabricius Okay, let us get some scans and logs please Please run the following steps and post back the logs as an attachment when ready. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed. If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download. STEP 01 If you
  12. I see Support has replied to your ticket about an hour ago. Please follow up with them @arjay1977 Thank you
  13. How old is this computer? The task says it's from HP and from 2013 HP Software Update hpwuSchd Application (Verified) Hewlett-Packard Company c:\program files (x86)\hp\hp software update\hpwuschd2.exe 5/30/2013 12:49 PM 0/73 Did we decide if you're still using this from 2014? HP Officejet 4630 series (NET) ScanToPCActivationApp (Verified) Hewlett Packard c:\program files\hp\hp officejet 4630 series\bin\scantopcactivationapp.exe 7/21/2014 4:25 PM 0/73 HP Discovery Port Monitor (HP Officejet 4630 series) HP Discovery Port Monitor
  14. Well again 50GB is really just too small of a hard drive to manage Windows 10. It comes out with huge updates at least twice a year plus all the ones between that really chews up disk space. Spending time on what the issues are currently doesn't seem prudent, when it's obvious Windows should be reinstalled onto a larger drive. Please see the following topic (including offline backups) on how to better protect your computer data and privacy. Thanks
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