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About AlexSmith

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  • Birthday 08/11/1981

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    Windows, malware, technicians, and video games

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  1. Jive has provided us with the following update:
  2. We are currently experiencing an issue with the Malwarebytes Support website due to a wide spread outage with Jive (the platform that drives our support site). Jive has provided us with the following information on the issue: As soon as we get additional information or confirmation that things are back up, a member of our staff will follow up in this topic.
  3. @siliconman01 there is currently a widespread issue with Jive (the platform that runs our support site). Here is a quote from Jive on this issue. The issue you were encountering was occurring right before all of Jive went down (we were actually testing/verifying the issue - so thank you for posting it), so it's likely related. We can't be sure though until Jive is back up. As soon as we get confirmation that things are back up, a member of our staff will follow up via the following official topic:
  4. I am going to DM you my email. Please forward your renewal order and the emails you sent to the Techbench account and I can get this resolved.
  5. Looking in to this now. Generally speaking, you can email techbench@malwarebytes.com if you need assistance with Techbench or the Malwarebytes Toolset. You can also contact your account manager too.
  6. @DaveSample just wanted to say thank you for sending the additional details I emailed about. Our teams are going to work on getting this issue resolved.
  7. Thanks for the info and I am sorry to hear we sent you down a rabbit hole that led to a rebuild. If you are open to re-installing and re-creating the issue so you can grab us logs, that would be great.
  8. Sorry to hear this. I see your post was split from another thread, so some context was lost. @DaveSample to confirm, you are experiencing issues with a BSOD occurring that claims MWAC.sys is the culprit correct? If that's off, can you help reconfirm your issue? Next, please get us some logs if possible so we can try and pinpoint the root cause here.
  9. The IPS Community Suite was updated to version Please see the original post above for additional details.
  10. Glad you enjoyed 1 out of 3. 😜 I'm in to modern aggressive music with a soft spot for 90's/2000's grunge and alternative rock. I have also been getting in to aggressive music that has progressive elements, mixed genres, and/or very technical instrumental components. So my tastes likely don't align with your tastes, which that's what's awesome about this thread. Lots of different stuff to listen too.
  11. Slaves has been slaying it with their new vocalist Matt McAndrews from The Voice (who is traditionally a solo pop artist). Their original founding lead singer Johnny Craig ditched them at the airport earlier this year due to addiction problems (and being a D - which he's known for). It is surprising how much better this group sounds now. Plus, they are already pumping out new tunes that sound better than before. Check out this latest track which their new signer originally pitched to Justin Bieber: Falling In Reverse (aka Ronnie Radkke and a rotating set of hired guns) is one of my favorite groups. They like to mix hard rock, rap, nu-metal, post-hardcore, pop-punk, and metalcore. There is a little bit of everything for everyone and it just seems to always work. They have moved to releasing singles, with each one topping the other in a unique way. Here is their latest: This last group is new to the scene per say. An interesting blend of post-hardcore, progressive metal, djent, and some saxophone action. Check out Shreezers:
  12. @Zeroaccesstrojan I am closing this topic since it appears you have been working with @nasdaq via the Bleepingcomputer forums. If you need this re-opened, please PM me. Thanks!!
  13. It depends on what device I use, but here is what I use currently: Windows Devices - Microsoft Edge (Chromium Canary) and supports migrating data from Google Chrome Android Devices - Microsoft Edge (Syncs with my Microsoft account and Edge Chromium) Chromebook - Google Chrome because I don't really have an option here This all changed for me when Microsoft moved to developing Edge using Chromium. Prior to that, I used Google Chrome across all devices and occasionally used Edge to view PDFs.
  14. Good question. Malwarebytes Browser Guard is currently a free extension for Chrome and Firefox. No existing license or purchase is required to use it.
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