Jump to content


Root Admin
  • Content Count

  • Joined

  • Last visited

Everything posted by AdvancedSetup

  1. Hello @biscuitboy Please follow the directions from the following link and get us some logs so that we can review what is going on. Upload Malwarebytes Support Tool logs offline Thank you
  2. Please review the following support article and let us know if this corrects your issue or not. Clean up the current client, reboot and try an updated installer. https://support.malwarebytes.com/hc/en-us/articles/360038524734-Malwarebytes-Support-Tool-for-business-environments Thank you
  3. Hello @yvesf70 Please review the following support article and let us know if this corrects your issue or not https://support.malwarebytes.com/hc/en-us/articles/360038524734-Malwarebytes-Support-Tool-for-business-environments Thank you
  4. Thank you for the update @drdas - well in the end it does work out better for you to get a newer system 😁 Cheers
  5. I've never seen any pay attention to a removal or reinstall of AdwCleaner If it's gone and the computer is working well now then all should be good.
  6. Sounds good. Keep us posted if you need further assistance Cheers
  7. Is everything okay now @DistantMemory or do you still need further assistance? Thanks
  8. If you uninstall Kaspersky and uninstall Malwarebytes using our MBST tool and then reinstall Malwarebytes I'm betting it doesn't stall anymore.
  9. Hello @arleetel Unfortunately Malwarebytes has known compatibility problems with Kaspersky products as indicated in this support article You might try adding file and folder exclusions into both products and see if that helps but trying to run both products at the same time is probably going to be difficult to prevent issues. You could also try temporarily disabling Kaserpsky when doing a scan with Malwarebytes I'd also recommend you do a Disk Check From an Elevated Admin Command Prompt you can copy/paste the following and press the Enter key and then restart the compu
  10. Hello @Gian88 Can you please run our MBST tool and post back the log so that we can review and try to further assist you. Upload Malwarebytes Support Tool logs offline Thank you
  11. Topic closed now. If you're having an issue with the product please open a new topic and someone will assist you as soon as they're available. Thank you
  12. Hello @ChrisinTexas Sorry to hear you're having issues with the product. Can you please get us some logs from the system so that we can review. Can you also please zip and attach that Dump file. Upload Malwarebytes Support Tool logs offline Thank you
  13. Hello @marmackco Can you please run the MBST tool and gather logs and we'll review. Upload Malwarebytes Support Tool logs offline Thanks
  14. Just a bit of us being out of sync. You were replying to a user with Windows 7 so I assumed it was you. Then you posted about your Vista machine and saying it was not running latest. My point was that if you choose to run a computer at a lower than available security fix it's your choice but then saying please don't advise users here on the forums to do that. If the update breaks your computer I can understand not using it. I've not researched it but there are many times that Microsoft will have an update that doesn't work right, but normally they either get fixed or pulled. Microsoft is
  15. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  16. All good then. I'm not seeing any infections and the logs look reasonably good. Security scans show no issues. Unless there is something else you should be okay at this point.
  17. Version 88.0, first offered to Release channel users on April 19, 2021 https://www.mozilla.org/en-US/firefox/88.0/releasenotes/
  18. If you do need help let me know and I'll be happy to assist you in getting the updates installed.
  19. This site can help you confirm who is who https://centralops.net/co/
  20. You might want to consider using a different DNS provider DNSWATCH https://dns.watch/ DNS.Watch - free, no logging, DNSSEC enabled - 2001:1608:10:25::1c04:b12f 2001:1608:10:25::9249:d69b Google Public DNS: and Cloudflare and Cisco OpenDNS: and You should uninstall this. No program or service should ever be run from the %TEMP% folder. If you want the program reinstall it to a specific folder. S3 cpuz150; C:\WINDOWS\temp\cpuz150\cpuz150_x64.sys [
  21. The /R in check disk assumes the /F already so not needed. However a FULL disk check which is what the /R is for should not be needed in most cases. A regular /F check is more than enough in most cases unless there is reason to believe there are file or folder issues. For the DNS, just keep an eye on it and make sure you're not having issues reaching sites or getting errors in programs unable to find their server for updates, etc. The FIXLIST I gave you though did say it was waiting for a Recovery Process to complete. So not sure what was going on there. Let me have you run the follo
  22. Again, you're already on an operating system that has holes in it. Sort of like taking a boat out on the ocean with known holes in the boat. Why would you not want to patch the holes as best as possible? Malwarebytes is not going to protect you from all known exploits if Windows itself is not patched and is allowing an attack in. I would recommend you try to follow the advice from these posts below. How to obtain and install Windows 7 SP2 https://answers.microsoft.com/en-us/windows/forum/windows_7-update/how-to-obtain-and-install-windows-7-sp2/c2c7009f-3a10-4199-9c89-48e1e883051e
  23. No, unfortunately cannot do anything about it. The release version of that beta will probably be out within a week to two weeks and then you'll be able to install that version. For now you'll simply have to wait, sorry about that.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.