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AdvancedSetup

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Everything posted by AdvancedSetup

  1. Malwarebytes (Pro and later renamed Premium) has never been free. The free version has been available going back to 2018 publicly and on forums even earlier which did not include live protection module and automated updating like the Pro / Premium version did. The lifetime license was a paid option and does require proof of purchase, always has. We stopped offering the lifetime license back in 2014 You can send me a private message with your license information and I can check and see if the license is valid or not but if it is now black listed you will need proof of purchase.
  2. I have submitted the file detection to our Research Team. You should be able to restore the file from quarantine and have VirusTotal confirm the file is safe while we wait for the Research Team. I believe we're in between shifts https://www.virustotal.com Then if all is good you can set an exclusion (allow file) for the file until our database is updated to remove the detection
  3. Hello @stoneystevenson Can you please post the Protection Log and / or the Scan log that removed the file Thank you
  4. Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST
  5. Typically you can only update from within for Beta versions @Steven J. Marty As long as all goes well this week, more than likely the update will be applied to the release version. At that time then the normal downloads would install the fix as part of the installer. Thank you for your feedback and glad the beta was able to resolve the issue for you.
  6. Not sure if you're aware but your hosts file has entries to attempt licensing bypass of Adobe. You might want to restore your default host file. 127.0.0.1 activate.adobe.com 127.0.0.1 activate-sjc0.adobe.com 127.0.0.1 practivate.adobe.com 127.0.0.1 ereg.adobe.com 127.0.0.1 activate.wip3.adobe.com 127.0.0.1 wip3.adobe.com 127.0.0.1 3dns-3.adobe.com 127.0.0.1 3dns-2.adobe.com 127.0.0.1 adobe-dns.adobe.com 127.0.0.1 adobe-dns-2.adobe.com 127.0.0.1 adobe-dns-3.adobe.com 127.0.0.1 ereg.wip3.adobe.com
  7. Hello @Hsjafo Did the Buffalo Tera ever work with Malwarebytes? We do not support all NAS devices. If it was working before then please make sure you go to Settings, General and enable Beta. Then scroll back to the top and check for updates. Install the update and restart the computer Thanks
  8. Great, glad to hear that was able to resolve the issue for you @keverne
  9. Thank you for the feedback. I would suggest you still go ahead and restart the computer
  10. The logs indicate you did not enable the beta @keverne Please go into the Settings, General and enable Beta Then scroll back to the top and check for updates again
  11. What if you perform a clean removal and reinstall on the other one. Then enable the beta update after the removal and reinstall using our tool Uninstall and reinstall Malwarebytes using the Malwarebytes Support Tool
  12. Nothing has changed in regards to where the control is located @Crady
  13. Did you restart the computer? Please try running the Network Troubleshooter and let us know if that resolves it
  14. Thanks @keverne I have submitted your log to the team for review
  15. Hello @Crady Sorry to hear you're having issues with the program. The forum does not allow editing until your post count has increased in an effort to reduce and prevent spammers. Please try the following beta update which should resolve this loss of visibility for network neighborhood and printer issues. NOTE: Please close all open applications before running this update installer. It is a mandatory reboot of the computer. Unsaved documents will be lost. If the update does not restart the computer then manually restart the comp
  16. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  17. Hello @andyaz Please run the following steps and post back the logs as an attachment when ready and we'll see what we can find. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed. If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download. STEP 01 If you already ha
  18. Did you reboot the system @keverne If you uncheck Web Protection as before does that still correct the issue?
  19. Thank you for the feedback. Can you please get us some logs to check on this further Upload Malwarebytes Support Tool logs offline Thank you
  20. Please try the following beta version which should correct this issue NOTE: Please close all open applications before running this update installer. It is a mandatory reboot of the computer. Unsaved documents will be lost.
  21. Please try the following beta update which should resolve this loss of visibility for network neighborhood and printer issues. NOTE: Please close all open applications before running this update installer. It is a mandatory reboot of the computer. Unsaved documents will be lost.
  22. We have released a new beta build to correct the following Fixed: Users report to lose connection (visibility) to the LAS or Network Neighborhood after upgrading to CU19 https://forums.malwarebytes.com/topic/262752-malwarebytes-42-beta/?do=findComment&comment=1416567 Please enable beta updates and then check for updates NOTE: Please close all open applications before running this update installer. It is a mandatory reboot of the computer. Unsaved documents will be lost.
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