tetonbob

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About tetonbob

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  1. Hi @apch50 - This was fixed in the following database versions: MBAM2 Version: v2017.10.19.05 MBAM3 Version: 1.0.3049 By fix, we mean address in a database which would then be released to Malwarebytes installations. Fixing the database does not put the files back. Update your database, restore from Quarantine, and this detection should no longer occur.
  2. putty.zip - Ransom.Locky

    Hi @JAL- Thanks for your report. Please update your database and rescan. This should no longer be detected as of MBAM2 database Version: v2017.10.19.02 MBAM3 database Version: 1.0.3046
  3. Latest Version MBARW problems

    Hi @Frankmeister- thanks for letting us know that the suggestion from AGI62 works for you. I figured you were doing a long term test, so I did not want to rush you. I'm glad you took all the time you needed to consider this workaround as a solution for your situation. I'll be sure to let our teams know about this.
  4. Can't Delete "mbar" Folder?

    @ThatGuyGreen- newer versions of Windows 10 use Powershell from that combination as you've found out. But, if you type cmd into the Powershell window, cmd will be activated. You can then run the command. Alternatively, from the Search box type cmd and open a command prompt. Using the cd command, change directory to where your mbar folder is located and then run the mbar.exe /r command
  5. How to know if there is an update?

    You're quite welcome! Enjoy the rest of your weekend
  6. How to know if there is an update?

    Hello, @derymar- Welcome to the forums. Each previous version of the Malwarebytes Anti-Ransomware Beta should automatically update to the next available version, and show you a prompt when that update is available. There is no update button built into this Beta application. Currently, the latest version is our Beta 9, version 0.9.18.807, with Component Update 1.1.100 being the latest available for Beta 9. The Beta 9 installer comes with Component Update 1.1.86, and some minutes after install, the Component Update package will get updated to the latest. Beta 8 versions should receive an automatic download and update to Beta 9. Beta 8 is version 0.9.17.661 If you have a version that is older than Beta 8, you will need to manually download the latest version. Versions older than Beta 8 will not upgrade to the new Beta 9, by design. Our recommendation in such a case would be to uninstall the older version of Malwarebytes Anti-Ransomware before installing the latest Beta 9 build. You can see more about our latest Beta version here: You can also monitor this forum. We do post new updates here.
  7. Feedback to Anti-Ransomware

    Hello, @kochnt - Welcome to the forums. Thanks for letting us know of your experiences with our Malwarebytes Anti-Ransomware Beta application!
  8. Malwarebytes Lifetime on eBay

    Please see our statement regarding unauthorized resellers: https://support.malwarebytes.com/docs/DOC-1998
  9. Install 3.2.2.2018 and Firefox 52.3.0 crashes

    Thanks for the additional feedback. Good to know that with SP disabled, you're able to use Firefox.
  10. Install 3.2.2.2018 and Firefox 52.3.0 crashes

    Hi @Sparky_2020 - that's interesting that Firefox crashes again for you if it was running before self-protection is enabled. Thanks for letting us know. That has not been what I've observed. But, Firefox does work for you as long as self-protection is disabled?
  11. Install 3.2.2.2018 and Firefox 52.3.0 crashes

    Topic reopened by request. @Sparky_2020 We have become aware of an issue with Firefox and Windows XP, with Malwarebytes 3.2.2 self-protection enabled. On the Settings tab > Protection subtab > look for "Enable self-protection module" and move the slider to Off. A reboot should not be necessary. Let me know if this allows Firefox to run. Our observations are that as long as Firefox is launched before self-protection is enabled, Firefox will work without crashing for that session. If you were to close Firefox with self-protection enabled, and try to launch Firefox again with self-protection still enabled, based on my observations, Firefox will crash again. This is a workaround and not a solution. Our Engineering team is working on the issue. The date for a fix to this issue has yet to be determined.
  12. Hi @graveller39- We pushed a newer Beta9 installer v0.9.18.807, which is available on our box.com link here: https://malwarebytes.box.com/s/6vqfgzs9ci86fbga4nt95yq5uytppg1b You should be able to just install over the top of your existing installation. If you still encounter the reported message after a couple of restarts, let's take a more detailed look. We need to gather additional information to assist with our analysis. arwlogs.exe is an information gathering tool that neither installs nor does it make system/registry hive changes. Download the trusted, Malwarebytes authored arwlogs.exe utility/tool and save only to a system Administrator's desktop of the system in question. Single right-click the arwlogs.exe icon and select Run as administrator from the Windows context menu. If a Windows User Account Control (UAC) alert/prompt for arwlogs.exe appears, select the "Yes" button to continue. If a Windows SmartScreen warning alert/prompt for arwlogs.exe appears, select "More info" then select the "Run anyway" button to continue. A Command window will appear and its contents may be mostly ignored. When "Press any key to continue . . . " appears at the bottom of the Command window, type any Enter key to close the window. A zipped archive (yyyy-mm-dd-{COMPUTERNAME}.zip) should have been generated to the system Administrator's desktop. Attach the above-zipped archive to your next reply in this topic. Delete arwlogs.exe from the Administrator desktop.
  13. Malwarebytes not working with firefox and opera now?

    @Malwarebytes332 - thanks for confirming that the workaround allows you to use Firefox. My observations are that as long as Firefox is launched before self-protection is enabled, Firefox will work without crashing for that session. If you were to close Firefox with self-protection enabled, and try to launch Firefox again with self-protection still enabled, based on my observations, Firefox will crash again. And yes, this is a workaround, not a solution. I've filed a defect for this in our backlog, for further investigation by our Dev team.
  14. FireFox crash - 3.2.2.2018 on XP

    @RYU81 - thanks for confirming. My observations are that if Firefox is launched before self-protection is enabled, Firefox will work without crashing for that sessions. And yes, this is a workaround, not a solution. I've filed a defect for this in our backlog, for further investigation by our Dev team.
  15. Malwarebytes not working with firefox and opera now?

    Hello, @Malwarebytes332- Can you please do this? Please disable the Self-Protection feature in Malwarebytes 3.2.2 and let me know if that helps with the Firefox issue. On the Settings tab > Protection subtab > look for "Enable self-protection module" and move the slider to Off. A reboot should not be necessary. Let me know if this allows Firefox to run.