tetonbob

Great, thanks for confirming!

Sure, understood Thanks for reporting!

Our latest Component Update 1.0.374 contains the fix for the issue reported by @omegaminus. It is being metered out as usual but you can also use the "Install Application Updates" button on the Settings > Application tab to download the latest. A reboot would be required after the Component Update to see the benefits of this fix.

@Aura - this should be fixed now. It is when I check. Can you confirm?

Thanks, Aura.

@Aura- do you see this only when uploading a sample, and not just visiting the site? That is what I see.

I just wanted to update this topic. We've been able to reproduce this issue and have a fix in test. That solution is currently undergoing internal testing in our standalone Malwarebytes Anti-Ransomware (MBARW) product. The solution would first be released in MBARW before being integrated to Malwarebytes for Windows. The problem is in the Anti-Ransomware component. If you disable it during those program upgrades, the issue should resolve.

Hello, @JoshALogs Thanks for your report. We're aware of this issue, and are working towards a solution. That solution is currently undergoing internal testing in our standalone Malwarebytes Anti-Ransomware (MBARW) product. The solution would first be released in MBARW before being integrated to Malwarebytes for Windows. The problem is in the Anti-Ransomware component. If you disable it during those program upgrades, the issue should resolve. Thank you.

Hi @JayPea- Our help desk typically and currently takes ~24 hours from time of ticket creation to receive a reply from an agent. I did check your ticket on the help desk, and I see a reply has been made. Thank you.

@TempLost - thank you. As of now we don't need any data but I'll let you know if we do.

Thanks all. We've been able to reproduce a couple of scenarios and our Developers are investigating. We have no timeline for a fix at this point, as investigation has just begun. Thanks for your patience while we work towards a solution.

Hi @Malika4 - that is correct. 7z.dll 18.5.0.0 is included in Malwarebytes 3.5.1.2522

Hi @BugZapper- that's great to hear! Thanks for your feedback and confirmation of the fix.

@bennysp - As this is not the same issue as the topic you posted in, I've split this off. There's no detection being reported. I cannot reproduce this. Every attempt I make to update a WSL Ubuntu install proceeds without issue. Please provide detailed step by step outline of what you are doing when you see this problem. Also please provide the logs detailed in this post: https://forums.malwarebytes.com/topic/190532-having-problems-using-malwarebytes-please-follow-these-steps/

I'm glad that worked for you. One step forward.... Follow the advice posted above by exile360. If you post for help in the malware removal area, please be sure to include the log from the scan you performed after the sfc /scannow as I'm sure the helper will want a look.