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tetonbob started following Malwarebytes 4.6.7.301 is buggy, wait installing it! , Malware Protection stops battle.net from working , Question about the Quick Scan and 3 others
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Malware Protection stops battle.net from working
tetonbob replied to clayuk's topic in Malwarebytes for Windows Support Forum
@clayuk according to some other forum members, unregistering Malwarebytes from the Windows Security Center alleviates the issue. Would you try that as well, please? -
As Porthos shows, this is not unique to MB5. And yes, some particular Startup objects are scanned in the Quick Scan even when that log entry says 'Startup: Disabled'. I'll see if I can get some clarification from the team.
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Hello. This detection has been whitelisted on our side, but based on what I see in your detection log, your system may not be communicating with one of our back end servers to help alleviate that detection. You may want to add this path to your Allow List (Detection History > Allow List) C:\xampp\apache\bin\httpd.exe
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Hi @Otomatic thank you for your confirmation, and your original report!
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@Otomatic we believe this issue may resolved as byproduct of fixing other similar issues, in our latest MBAM Beta, released last week. Malwarebytes Version 4.6.8.311 Component package version 1.0.2242 Could you give it a try and let us know?
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Malwarebytes 5 crash - milsabords
tetonbob replied to milsabords's topic in Malwarebytes 5 for Windows
@milsabords thanks for the logs. We'll take a look. -
Malwarebytes 5 crash - milsabords
tetonbob replied to milsabords's topic in Malwarebytes 5 for Windows
@milsabords - Can you run our MBST tool and provide those logs? • Download the Malwarebytes Support Tool • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file • In the User Account Control pop-up window, click Yes to continue the installation • Run the MBST Support Tool • In the left navigation pane of the Malwarebytes Support Tool, click Advanced • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply