nikhils

Hello @PLCMAN We've just released a new beta update that has fixes for various Web Protection-related issues and may have a fix for the BSOD you are seeing with mwac.sys https://forums.malwarebytes.com/topic/257042-malwarebytes-41-beta/?do=findComment&comment=1371934 1.0.875 is the component package version for this release. We'd love to know how you get on with Web Protection in this latest release. If you are running Malwarebytes 4.0 with the Beta Updates Setting turned on it means you have signed up for our Beta Updates Program and you will get the Malwarebytes 4.1 Beta refresh as an update. As usual if you don't want to wait for the 'Update Available' notification, go right ahead and retrieve the update manually by clicking Install Application Updates in Settings > General. Let us know how it goes. Thank you.

Hello @litdragonz Thank you for letting us know, that issue is fixed.

Hello @ajotasan You don't need an email to send the wetransfer link. you can click on the 3 dots menu and you will get a link option If you still have issues please let me know. Thank you.

Hello @ajotasan Sorry you have been experiencing BSOD's again. Can you please get us these 2 files: C:\WINDOWS\Minidump\040920-10015-01.dmp C:\WINDOWS\MEMORY.DMP You could user the https://wetransfer.com/ site and upload the logs and please send us the wetransfer link. We can take a look into what's going on. Thank you

Hello @ajotasan From your logs it looks like your CU version is 1.0.867. The new beta which addresses this fix has a version of 1.0.875. Can you please try that out: https://forums.malwarebytes.com/topic/257042-malwarebytes-41-beta/?do=findComment&comment=1371934

Hello @ajotasan Sorry to hear you experienced the BSOD. Can you please follow the following post and get us the logs: https://support.malwarebytes.com/hc/en-us/articles/360039023453 Thank you.

Thank you for confirming @LoWd0Wn

Hello @MAXBAR1 Can you please attach the screenshot of the scan window. Thank you.

Hello @EvilPeppard The BSOD issue you are experiencing will most probably fixed in our next CU (CU6) Thank you for your patience.

Hello @EvilPeppard Since we just released the CU5 Beta yesterday, we will be able to give you a better answer regarding the Version number for CU6 closer to the release date. I will bring up your BSOD once again to the team. Thank you for your continued patience and help.

Hello @Astrix We did get feedback from user's saying that the new Beta solves the issue between KAS and our Ransomware protection layer. Strongly encourage to give it a try. Thank you.

Thank you for the feedback @Max-H

Thank you for the positive feedback guys.

@hake Can you boot into safe mode and try to run AdwCleaner. Does it work ? Thank you

Thank you for letting us know @Fatcap

Hello @ingber We have a defect filed for this issue and are looking into it. For now I would recommend running Malwarebytes with web protection turned off and running Malwarebytes Browser guard in conjunction. Another workaround is to disable bitdefender. Will let you know when we have a fix for this issue. Thank you.

Hello @TripodBob What you are seeing is expected behavior. Thank you

Hello @EvilPeppard Please let us know if you encounter the BSOD with the Beta build 4.1.0.56.

Hello @Eagle12 Can you please send us the following file from your system: C:\WINDOWS\MEMORY.DMP Use a service like www.wetransfer.com to send us the file. Thank you.

Hello @Mgraniel0676 The latest Cu version after you upgrade should be 1.0.823. If you continue to experience BSOD's after upgrading to the latest CU please let us know. Thank you

Hello @EvilPeppard We are still looking into the issue. Can you please try this test for us: 1. Uninstall LMI. 2. Turn on web protection In Malwarebytes. Want to know if this still gives you a BSOD or is it all ok after that. Please let us know. Thank you.

Thank you @EvilPeppard We have reached out to the developers with what you are seeing. As soon as I hear something i'll get back to you.

Thank you for the dump file @EvilPeppard We will look into it. Also your log indicates SEP is still installed on your system. Can you please go to control program/Remove programs and make sure Symantec Endpoint protection is not listed ?

Hello @LnZi Can you please try running AdwCleaner version 8.0.2 and let us know if that makes any difference ? Build can be downloaded from www.malwarebytes.com/adwcleaner

Hello @hake If possible could you also please try running the latest AdwCleaner 8.0.2 and let us know if that works ? www.malwarebytes.com/adwcleaner Thank you.