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nikhils

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Everything posted by nikhils

  1. Hello @Eagle12 Can you please send us the following file from your system: C:\WINDOWS\MEMORY.DMP Use a service like www.wetransfer.com to send us the file. Thank you.
  2. Hello @Mgraniel0676 The latest Cu version after you upgrade should be 1.0.823. If you continue to experience BSOD's after upgrading to the latest CU please let us know. Thank you
  3. Hello @EvilPeppard We are still looking into the issue. Can you please try this test for us: 1. Uninstall LMI. 2. Turn on web protection In Malwarebytes. Want to know if this still gives you a BSOD or is it all ok after that. Please let us know. Thank you.
  4. Thank you @EvilPeppard We have reached out to the developers with what you are seeing. As soon as I hear something i'll get back to you.
  5. Thank you for the dump file @EvilPeppard We will look into it. Also your log indicates SEP is still installed on your system. Can you please go to control program/Remove programs and make sure Symantec Endpoint protection is not listed ?
  6. Hello @LnZi Can you please try running AdwCleaner version 8.0.2 and let us know if that makes any difference ? Build can be downloaded from www.malwarebytes.com/adwcleaner
  7. Hello @hake If possible could you also please try running the latest AdwCleaner 8.0.2 and let us know if that works ? www.malwarebytes.com/adwcleaner Thank you.
  8. Hello @redwolfe_98 Thank you for your suggestion. Will bring this up to the product team.
  9. That is good news @anniyan Thank you for letting us know.
  10. Hello @tgouws Thank you for letting us know that everything worked out well.
  11. Thank you for letting us know @MikeT1948
  12. That is great to hear @Rentaparty Thank you for letting us know.
  13. Hello @MikeT1948 We do apologize for the time it took to fix the issue. It's all fixed up now with the latest released build. Best wishes.
  14. Hello @pnoelw What happens if you turn off the Anti Ransomware option in Malwarebytes? Can you please turn it off and let us know if that changes anything ? Thank you.
  15. Thank you for the feedback @Hsjafo The CU 1.0.804 is now out of Beta and is live. Please refer this post: https://forums.malwarebytes.com/topic/253227-malwarebytes-40-for-windows-build-10804-released-january-27-2020/?do=findComment&comment=1358874
  16. Thank you for the feedback @Hsjafo The CU 1.0.804 is now out of Beta and is live. Please refer this post: https://forums.malwarebytes.com/topic/253227-malwarebytes-40-for-windows-build-10804-released-january-27-2020/?do=findComment&comment=1358874
  17. Thank you for the feedback @Hsjafo The CU 1.0.804 is now out of Beta and is live. Please refer this post: https://forums.malwarebytes.com/topic/253227-malwarebytes-40-for-windows-build-10804-released-january-27-2020/?do=findComment&comment=1358874
  18. Hello @artspret The fix for the BSOD that @Porthos suggested is available in CU 1.0.804 which is live now: Please follow the post.
  19. Hello @ivorytux Cu 1.0.804 which has the fix for the mwac BSOD is now live. Please refer to this post:
  20. Hello @TiagoCorreia We have reports from multiple user's that the latest beta has been resolving the BSOD issues related to mwac.sys. I would encourage you to try it out and let us know. Thank you.
  21. Thank you for letting us know @Etain that you are not seeing any more BSOD's related to mwac.sys.
  22. Hello @Mform If you still see the BSOD after upgrading to the latest Beta , please let us know.
  23. Hello @LnZi Can you please zip up and send us the following folder: C:\AdwCleaner\Logs Thank you.
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