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Content Count
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Joined
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Appreciate it @Sron. Thank you.
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Hello @dbritton We now have a new beta which should hopefully fix the BSOD. The Component update version 1.0.1191. Please refer the following article: Please try it out and let us know if you still continue to see the BSOD's after the update. Thank you and regards,
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Hello @Sron, @cohelfer We now have a new beta which should hopefully fix the BSOD. The Component update version 1.0.1191. Please refer the following article: Please try it out and let us know if you still continue to see the BSOD's after the update. Thank you and regards,
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Hello @cohelfer We believe the BSOD you are seeing should be addressed with a new Component update we will be releasing shortly. I will send you a note once we release the Beta for you to try it out. In the meanwhile you can disable Web Protection and Install Malwarebytes Browser Guard. https://www.malwarebytes.com/browserguard/ Thank you.
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Hello @cohelfer Thank you for the memory dump and also the mbst logs. We will get the dumps analyzed by our developers and will get back to you. Apologies you are running into the BSOD issues. Regards.
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Hello @Sron The developer did go through the dump file. We have a Beta update coming out in a day or 2 and this might solve the issue. I will send you a message when the new Beta is out. Thank you for your patience and we are sorry you have been experiencing the BSOD issues.
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nikhils started following New BSOD: netio.sys and Blue Screen Death more frequent and longer to recover
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Hello @adamsapple20 Can you please provide us the following 2 files: C:\Windows\Minidump\021321-47361-01.dmp and C:\Windows\MEMORY.DMP You can use something like https://wetransfer.com/ to upload the dump file and send it across. Also, can you also see what happens when you disable NordVPN and run Malwarebytes. Do you still see the BSOD when NordVPN is disabled ?
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Hello @dbritton Thank you for all the logs and dump files. We are looking into the issue and might have something for you to try with the new upcoming Beta.
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Thank you @Sron We are looking into this issue currently
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I am still not seeing it.
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Hello @dbritton I sent you a PM with the cloud link. Thank you.
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You could go to https://wetransfer.com/ and upload the file and use the Get Transfer Link option.
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Hello @dbritton Can you please send us the following dump files from your system: This will help us get to the bottom of the issue. C:\Windows\Minidump\020421-10998-01.dmp C:\Windows\Minidump\020421-14929-01.dmp C:\Windows\Minidump\020421-14851-01.dmp C:\Windows\Minidump\020421-14944-01.dmp C:\Windows\Minidump\020421-14866-01.dmp C:\Windows\Minidump\020821-14679-01.dmp C:\Windows\Minidump\020921-14492-01.dmp C:\Windows\Minidump\020921-18127-01.dmp C:\Windows\Minidump\020921-18127-01.txt C:\Windows\Minidump\020921-14586-01.dmp C:\Windows\Minidump\020921-1