nikhils

Hello @knightwhispers I am sending you a private message regarding this error.

Hello guys, Can you please use the following link and get us some logs: https://support.malwarebytes.com/hc/en-us/articles/360039023453 Thank you

Hello @knightwhispers Sorry you are running into this issue. Can you please follow the instructions below and get us the logs: https://support.malwarebytes.com/hc/en-us/articles/360039023453 Thank you.

Hello @Katieman We are looking into this issue . One question I have is if you temporarily disable Webroot , are you able to run VPN without any issues? Can you please try and let us know. Thank you.

That is correct @Porthos We are aware and are working on the Netflix issue and should have a solution for it in the future. Thank you.

Thank you all for the feedback.

Hello @Porthos As @gatortail is suggesting , I would suggest turning off VPN, starting your Prime Video and then turn on the VPN again. I had tried this test and it seemed to work for me. Thanks.

Thank you for your feedback guys. We are working on getting a trial available for MBPrivacy. Please check back the Forum at regular intervals for more news.

Hello @digmorcrusher We do have just the MBPrivacy available as a standalone product. Please check the following link: http://www.malwarebytes.com/vpn Let us know if you have more questions. Thank you.

Thank you for the positive feedback @Jonnie1

Hello @Jonnie1 I would recommending turning on the Real Time Protection for Malwarebytes. Hopefully with RTP turned on you should still have a good experience with VPN. Let us know. Thank you.

Hello @Jonnie1 Thanks for confirming. Our VPN partner were running into a few technical issues which seems to have been fixed.

Hello @Jonnie1 The speed results you reported seem pretty consistent with some of the test results we have seen internally. But you bring up a valid point of adding more servers to the US regions. I have brought this to the Team's notice and we will look to get this added soon. Thank you.

Sure thing @Sanjuro Usually we post the new feature going to every new release as a forum post. But will update this thread too in the future.

Hello @Jonnie1 Can you please share your observations on your speed test.That would help us check the speed concerns. Will bring this up to the team.