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TheGift73

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  1. Hi Porthos, Have been waiting for the GSoD to appear again, and it triggered just now. Please find attached the required logs via the Malwarebytes Support Tool as well as the latest dump file. Q1. When the issue occurs, do you have a VPN or any other network filtering software enabled (besides Malwarebytes)? Q2. Does this issue consistently present itself when Web Protection is enabled? Q3. Does the issue occur when you are not using Bittorent, qBittorrent, or any other P2P torrent software? A1. Yes, I run CactusVPN using IKEv2 encryption. Have been using CactusVPN for a little over 8 years now without any issues A2. Web protection is always enabled for Malwarebytes A3. This has only happened when I am connected to a server with CactusVPN (example Romania or Netherlands) and downloading using qBittorrent v4.2.3 Let me know if you need any further information. 053020-18703-01.dmp mbst-grab-results.zip
  2. Also, I don't use AdGuard, not have I ever, if that helps.
  3. Hi, Just noticed that on Page 1 after initially reporting this, you also requested the minidump as well. I am attaching both for you. Regards, Richard 051620-17937-01.dmp 051620-19062-01.dmp
  4. Hi, I haven't had the BSoD since I first started this thread, however, after updating to Malwarebytes version 4.1.0.56 (Update Packet version 1.0.23942) it has since Green Screened twice within the space of 10 mins. I am running on the Fast Track Windows Insiders build of Windows 10 Build 19628.1 (Version 2004) I have attached the required log files. Would you also like the minidump file as well to check? Both minidumps point to mwac.sys as the culprit. I also noticed in this version, that prior to rebooting the machine after it automatically updated Malwarebytes, the pop-up to Reboot or Close the pop-up, kept on showing after hitting Close. This happened approx 10 times before it went away. After rebooting, when I had another Windows update, the BSoDs happened. Regards, Richard mbst-grab-results.zip
  5. Hi LiquidTension, I was just watching a TV show via VLC (not streaming in VLC, just watching a previously downloaded one) Here is the most recent dump file attached. Note that I have just upgraded to Windows 10 Version 2004, Build 19541.1000 since the issue happened. 010820-17859-01.7z
  6. @Porthos I'm not seeing anything related to ig.exe in my current firewall rules. I'm running Windows Defender Firewall, and haven't ever made any specific changes to this with the exception of letting certain programs though. Those changes though would have been made a while ago now.
  7. Here are the mbst-grab-results as well. Please note that I first ran the Repair part of the Malwarebytes Support Tool accidentally, which reinstalled MBAM and rebooted the machine. I then gathered the results by running the tool again. This may have skewed the logs for you if the repair function removed the previous issue logs. mbst-grab-results.zip
  8. Hi, Just had a BSoD (technically a Green Screen of Death) out of nowhere, with the file mwac.sys being the culprit, so thought I'd report it here so should anyone else get this it can be looked at. I am running Windows 10 Build 2004 (Fast-track insiders build) and the Malwarebytes Premium version 4.0.4.49. Update version 1.0.17453 and Component package version 1.0.793 I have attached the required mb-check file mb-check-results.zip
  9. Hi Porthos, OK, many thanks. Just wanted to check if it was just me, or effecting other MBAM users, and if it was to make them aware. As it effects you, at least I can confirm it's not just me.
  10. As of this morning, I have been trying to get to Amazon.co.uk but keep getting certificate warnings. I have tried both in the latest stable builds of Chrome and Firefox. Here is a screen shot that I am getting using Chrome. Nothing jumps out at me when looking at the page source, except the ASCII 'Meow', at the bottom, which I assume is something one of the coders added. I also have the latest version of Malwarebytes Premium (version 4.0.4), which I have scanned my system with (incl for Root Kits) When I run a nslookup for Amazon.co.uk it comes back with the below IP Addresses: 54.239.33.58 178.236.7.220 54.239.34.171 These also give the same warning. I use LastPass (plus 2FA) for everything, and Google is set to not remember passwords. This issue remains if I also connect to a UK server with my VPN provider (CactusVPN paid for) All other sites are fine, it's just Amazon.co.uk. Amazon.com is fine I am based in the UK and my ISP is BT if that helps. My DNS is: Primary: 8.8.8.8 Secondary: 8.8.4.4. Any other information you need, please just ask. When I disable Malwarebytes Premium, the site works as it always has. Is this an issue on Malwarebytes' end?
  11. I am also getting this. I am running MBAM v3.2.2.2029. Windows 7 Ultimate x64. Screenshots x2 in case required.
  12. Sorry, unable to edit my post: The stickied thread is: Regards, Richard
  13. Hi, can someone update the main stickied thread for Introducing Malwarebytes Anti-Ransomware Beta as the version that is showing as available to download (beta6 - build 0.9.15.416) is the one I have just installed. It then immediately informed me that it was out of date. Could a mod post the latest one there as trying to find the latest version isn't that easy. (well, it isn't hard but new visitors will head for the stickied thread and download the outdated version showing there)
  14. Hi 1PW, No minidumps are available. I did check to see if there were any as WinDbg will normally help me root out any issues using them. However, the only thing I had that pointed to something was in the Event Viewer. Will keep you informed should it happen again. Richard
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