TempLost
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Posts posted by TempLost
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64 bit here as well.
13 hours ago, tetonbob said:Thanks all. We've been able to reproduce a couple of scenarios and our Developers are investigating.
We have no timeline for a fix at this point, as investigation has just begun. Thanks for your patience while we work towards a solution.
Let me know if I can provide any other logs or info to help resolve the problem.
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KeePass 2 wouldn't install for me following the same procedure as you followed unless I closed Malwarebytes, but I'm on Windows 7
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The message you got when trying to update Cyber Fox is pretty much a duplicate of the message I received when trying to manually update KeePass. No doubt the techs will get it sorted soon.
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Yes, I'll look forward to this being fixed on my Nexus 7 2013. If I clear the app's Data (not a one step operation because of Malwarebytes' self protection settings) then automatic updates restart for about a week then fail again. Interrogating the app Settings/Other/Force Update returns a Last Update Response date at least a day old and neither returns a message that the app updates are current nor a message that updates are downloading. No problem with my LEAGOO M8 Pro phone, which updates as expected.
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23 minutes ago, plb4333 said:
And you're using version 3.51 right?
See Post # 4
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The first two years I was here, I had dialup over a phone connection that could hardly support voice calls, so satellite was bliss ?
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Thanks, Devin, that could be very helpful. I often wonder what other problems I can lay at the door of the satellite system. I'm now line of site to a mobile mast where I should be able to get 4G internet using a SIM card in a modem, so that's my next project!
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Hi Devin,
No, don't have anything like that. Could it be anything to do with the awful satellite broadband system I'm stuck with in rural France? It's slow with dreadful latency and I believe there are all sorts of algorithms in the system that throttle some activities at certain times. If I browse to https://keystone.mwbsys.com/ I get a little OK as shown
Windows 7 Home Premium SP1 64x
MB Premium 3.5.1.2522
Microsoft Security Essentials
CryptoPrevent Premium 9.1.0.0
Casper 10.1 Backup and Tweaking.com Registry Backup 3.5.3 -
Used the support tool to carry out a clean re-installation but the message warning me of difficulty in contacting the licence server persists when I open Malwarebytes from the system tray. When I close that warning message, Malwarebytes then appears to load as expected with no errors showing. I did have to manually re-enter my Premium codes on re-installation - they weren't picked up automatically, but I can't remember whether or not that was the norm or not.
Windows 7 Home Premium SP1 64x
MB Premium 3.5.1.2522
Microsoft Security Essentials
CryptoPrevent Premium 9.1.0.0
Casper 10.1 Backup and Tweaking.com Registry Backup 3.5.3 -
And yes, I had checked https://keystone.mwbsys.com for connection status - was OK.
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I'm sure you're right, @exile360. I'm not running a VPN and the failure I reported above when trying to update KeePass was definitely resolved temporarily by closing Malwarebytes from the system tray, which allowed the installation to proceed successfully.
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Thanks for your input but, no, I don't have any other security software that has not run comfortably with recent versions of Malwarebytes 3. My setup is as below. I hope that a staff member will check the logs above for any clues. Meanwhile, I'm going to do a clean install (yet again) with the support tool.
Windows 7 Home Premium SP1 64x
MB Premium 3.5.1
Microsoft Security Essentials
CryptoPrevent Premium 9.1.0.0
Casper 10.1 Backup and Tweaking.com Registry Backup 3.5.3 -
Yes, Malwarebytes 3.5.1 has been great for me until today when I tried to update KeePass and got the error shown in the attachment, KeePass installation failed consistently even when trying to over-install with the current version - closed Malwarebytes and was able to carry out the update without problem.
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Malwarebytes 3.5.1 is running well on my Windows 7 system but I still get occasional messages when I open the program that it cannot contact the licence server, although the program does open and my licence details are shown correctly on the account details tab. I attach the support tool logs. I haven't yet tried a clean re-installation, but that would be my next step - it's often resolved problems in the past but I've had to do it more often than I would like!
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7 hours ago, lock said:
As long as you get the date format you expect, everything is OK.
Who cares about other things!
Thanks as always @lock for another positive and helpful contribution to the forum.......
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I've been running Malwarebytes 3.5 Beta since its release and now updated to 3.5.1 and all seems fine. I don't think the option was there before, but it's nice to see English UK offered as an installation language which means we Brits get the date format we expect. As I reported in the Beta forum, the intermittent problem I'd been experiencing of the DDA drivers not loading correctly in Windows 7 has not shown up in 3.5 Beta and I presume that'll be the case with 3.5.1. Thanks for the added stability.
Windows 7 Home Premium SP1 64x
MB Premium 3.5.1
Microsoft Security Essentials
CryptoPrevent Premium 9.1.0.0
Casper 10.1 Backup and Tweaking.com Registry Backup 3.5.3 -
Yes, that's the conclusion I came to - and link to the Market Place Seller I provided shows somebody with virtually no presence currently..........
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Unfortunately, Amazon Digital Services Inc who were the actual seller of your product on Amazon doesn't seem to be related to Amazon in any way. I'm surprised Amazon allowed them to trade as a market place seller with that name. https://www.amazon.com/sp?seller=A2IHGKMRCWCU6T
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3.5.0 Still running well on my Windows 7 laptop - no issues surfaced as yet. No repeat of the DDA Driver Issue with Malwarebytes Service properties set to default Automatic since upgrading to 3.5.0
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Just to say that I've been running the new BETA for a couple of days and all seems fine with my Windows 7 laptop. Hoping that this update would resolve the issue with the DDA driver which I'd successfully worked around by changing Malwarebytes Service to Automatic (Delayed Start) as advised by @nikhils, I changed it back to the default Automatic setting before updating - I don't know whether 3.5 is supposed to have resolved this issue, but it's not reoccurred yet.
Otherwise, looks nice and feels a little more responsive but I've no figures to back that up.
Windows 7 Home Premium SP1 64x
MB Premium 3.5 Beta
Microsoft Security Essentials
CryptoPrevent Premium 9.1.0.0
Casper 10.1 Backup and Tweaking.com Registry Backup 3.5.3
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The transferability of licences has been discussed recently on these forums and I'm pretty sure the terms and conditions are specific on the point, and that they may be deactivated and transferred between machines owned by the purchaser but not transferred to a third party. The thread I remember concerned the legality of selling "unused" licences on Ebay. I'm sure somebody from Malwarebytes will clarify this if I'm wrong.
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Just to add that I've just opened a support ticket for what seems to be exactly the same problem with Malwarebytes for Android Premium on my stock Google Nexus 7 2013 with Marshmallow. I do not have the same problem on my LEAGOO M8 Pro, which also runs Marshmallow.
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Been running for over a week now since changing the properties of the service to Automatic (Delayed Start) and no new errors. So seems a good temporary work around until a permanent fix is added to Malwarebytes.
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11 hours ago, vbarytskyy said:
Can you do the following for me--
- Open the Run dialog (Press "Windows" + R keys)
- Type in "services.msc"
- Find "Malwarebytes Service" > Right-click and go to "Properties"
- Change "Startup type:" to "Automatic (Delayed Start)"
- Hit Apply and close the window
- Reboot machine
Thank you, let me know if you still get the DDA error on start up.
I had also suffered also occasional DDA driver warnings and started a thread - was similarly advised to change the Malwarebytes Service startup type and so far that seems to have solved my problem.
Still some problems with MB 3.5.1 and Windows 7
in Malwarebytes for Windows Support Forum
Posted
After having had some glitches with the latest version of Malwarebytes Premium 3.5.1 despite it running for a week or more with no problems until these problems occurred, I did a clean re-installation using the Support Tool. Thereafter, I've had problems with the Tray Icon going missing at Startup, Web Protection not starting and then Ransomware Protection not starting. As I said, 3.5.1 ran well when I first installed it and I don't know why I'm suddenly getting problems. I attach the MB Support Tool Logs.
Windows 7 Home Premium SP1 64x
MB Premium 3.5.1
Microsoft Security Essentials
CryptoPrevent Premium 9.1.0.0
Casper 10.1 Backup and Tweaking.com Registry Backup 3.5.3
mbst-grab-results.zip