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TempLost

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Posts posted by TempLost

  1. Just to say that I installed 3.2.2 2018 over the previous 3.1.1 2018 BETA and all went well, apart from a heart-stopping moment when the Dashboard informed me that "your subscription ends today" in red letters before changing to the expected Premium Dashboard (I have a lifetime Premium edition). Everything seems to have carried across apart from my Language : English (Queen's Original) which had reverted to English - American and changed the date format. Annoying, but I know you are aware of the BUG and will fix it in time, I hope.

    Windows 7 SP1 Home Premium 64 bit - Malwarebytes Premium 3.2.2 -  Microsoft Security Essentials, CryptoPrevent 8.0.2

  2. 14 hours ago, Telos said:

    The universal account login/setup URL is:

    https://my.malwarebytes.com/

    That link allows you to log in if you already have an account but you can't create a new user account. I'm guessing that a user account is only created if the user is paying annually and that there isn't one for a lifetime licence - or have I got that wrong? My Premium licence is lifetime and I don't remember ever having an account set up.

  3. 47 minutes ago, lock said:

    As per latest AV-Comparatives , you have Avast !, AVG, F-Secure, Panda, Symantec, Trend Micro  with 100% detection by themselves .

    Adding MBAM to these antiviruses will not get you 101% detection rate.

    Nobody, absolutely nobody, in the real world is going to get 100% detection rates of viruses and malware. You can provide test results showing 100% detection rate of a group of test samples but it means little to the end user, apart from giving them a false sense of security.

    Backing up your computer(s) regularly to at least two other locations, exercising common sense in web browsing and email handling, and using Malwarebytes Premium alongside a reputable and trusted antivirus package of your choice is what I recommend to those who ask my advice. And my personal preference is to use CryptoPrevent as well as taking regular registry backups with Tweaking.com's Registry Backup.

  4. Hi Devin,

    The link in your post didn't work but I've downloaded and run the mb_check file and the results are attached. Interestingly, when I fired up the laptop today, the MB Tray Icon was not present although, as far as I can tell, Malwarebytes is loaded and active.

    Windows 7 SP1 64 bit Home Premium
    Malwarebytes 3.2.1 2008 Beta
    MSE
    CryptoPrevent Premium 8.0.4.2

    I run a daily registry backup on startup using the Tweaking.com's Registry Backup 3.5.3 as a component of Windows Repair All In One 4.0.2 - this uses the Volume Shadow Copy service and I sometimes wonder whether this might interfere in some way with the smooth initialisation of other services, like antivirus and antimalware?

    Iain

    mb-check-results.zip

  5. This is the website of a popular restaurant I've visited from time to time in Argenton, France which is completely safe but is blocked by Malwarebytes. I have successfully placed an exclusion in my copy of Malwarebytes

     

    Malwarebytes
    www.malwarebytes.com

    -Log Details-
    Protection Event Date: 06/08/2017
    Protection Event Time: 20:14
    Log File: 
    Administrator: Yes

    -Software Information-
    Version: 3.1.2.1733
    Components Version: 1.0.160
    Update Package Version: 1.0.2523
    Licence: Premium

    -System Information-
    OS: Windows 7 Service Pack 1
    CPU: x64
    File System: NTFS
    User: System

    -Blocked Website Details-
    Malicious Website: 1
    , , Blocked, [-1], [-1],0.0.0

    -Website Data-
    Domain: www.le-clap-argenton.fr
    IP Address: 46.105.239.216
    Port: [50498]
    Type: Outbound
    File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    (end)

  6. On 07/04/2017 at 7:39 AM, TempLost said:

    Yes, I'm running that same version and build of Avast but without any problems to date - fingers crossed.................

    Since I posted this, a further update of Avast 2017 started to give me problems and, try as I might, I couldn't resolve them. I decided it was time to go back to MSE, as I decided that this, alongside Malwarebytes 3.0 Premium,  CryptoPrevent 8.0 and a regular system backup strategy was adequate protection.

  7. Is MB Clean able turn off MB 3 Premium's Self Protection mode when it runs or is it necessary for the user to do this manually before using the tool? I'm asking just for information - I have turned off Self Protection myself prior to running the tool just be on the safe side but I've not noticed such advice being included in instructions on running MB Clean in these forums.

    Thanks

  8. I should have mentioned that I already carried out the clean / reinstall procedure you suggested after I saw this happen the last time (using the current release). I had hoped the issue was resolved. So I'll carry out the procedures suggested in stage 2 of your post when I have a moment and re-post with the logs. Thanks for your help. 

     

     

     

  9. Occasionally when booting up the computer, Malware protection module fails to load. Closing Malwarebytes from the System Tray and restarting Malwarebytes from the desktop icon seems to solve the problem - mb-check-results.zip attached. Self Protection Module is enabled............

    Windows 7 Home Premium  SP1 64 bit
    Microsoft Security Essentials, CryptoPrevent 8.0

    Malware Protection Off.JPG

    mb-check-results.zip

  10. Mike,

    A temporary workaround until they fix this annoying bug is to choose English UK language, when the date format will appear as you expect. This formatting is lost on upgrading or reinstalling (another annoying bug) but it should be rectified in a future release. 

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