Firefox

Thanks @David H. Lipman for the added info... Speaking of VLC... am I missing something or does VLC not have a fast forward and rewind button? When I click on the ones I see, it goes to the next video.

Just to add... make sure you check you spam/junk folders for any replies that may have landed there.

Hello and Welcome Totally up to you, this article below should answer your question Malwarebytes Premium as an Anti-Virus software replacement https://support.malwarebytes.com/docs/DOC-1147

Thanks for the info, thank goodness I don't have State Farm

As summer break ends, many students will return to school with mobile devices, such as smart phones, tablets, and laptops. Although these devices can help students complete schoolwork and stay in touch with family and friends, there are risks associated with using them. However, there are simple steps that can help students stay safe while using their internet-connected devices. The Cybersecurity and Infrastructure Security Agency (CISA) recommends reviewing the following resources for more information on cyber safety for students: Stop.Think.Connect.Toolkit Stay Safe Online Before You Connect a New Computer to the Internet Keeping Children Safe Online Rethink Cyber Safety Rules and the “Tech Talk” with Your Teens Concerned Parent’s Internet Safety Toolbox Source: https://www.us-cert.gov/ncas/current-activity/2019/08/20/cyber-safety-students

Hello and Welcome back @no1yak First off let me just state that you should never post your license info in the public forum, when you do that allows others to see it and potentially try to use it, and then it gets blacklisted. That being said, the only folks that can help with this issues is the support help desk. For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264

Thanks for confirming that fixed your issue. The issue does not always happen to everyone, but I agree, it should be fixed. I have seen it happen on my boxes from time to time.

Hello and Welcome @Dslomer64 That option is still available in the most current version of Malwarebytes. During an upgrade to the latest versions, sometimes the Windows Context Menu items gets messed up. Open Malwarebytes and go to Settings -> Application Tab -> Look for Windows Context Menus and turn off the setting. Exit Malwarebytes and turn it back on. If it was already off, then simply turn that ON

Another option is if you have a friend that has a fast internet connection you can take an 8GB flash drive to his home and download the Media Creation Tool and you can put it on the USB flash drive, then you can take it to your home and use the USB drive to update your computer. https://www.microsoft.com/en-us/software-download/windows10

Your quite welcome and we were happy to help you solve your issue.

Hello and Welcome @Th0rest In your case, you have to remove these items from your hosts file, if you need help with that let us know. 0.0.0.0 serius.mwbsys.com 0.0.0.0 keystone.mwbsys.com

Fair enough...

Ummm his screen shot shows he is already on 3.8.3....

Hello and Welcome Sorry your having issues, lets try a clean re-install to see if it fixes your issue. Malwarebytes Support Tool (Clean Install) with Images Please download the latest version of our Support Tool https://support.malwarebytes.com/docs/DOC-2395 Do not run the Repair in this case. Instead, please click on the Advanced menu and run the Clean process. After the Clean Removal and reboot, it should offer to reinstall. If you do not get prompted to reinstall Malwarebytes then download the latest version from the link below. Download the Latest v3.8.3.2965 CU 1.0.613 from ->>RIGHT HERE<<- Let me know how that goes Thanks

Just to test, what happens if you Right click the Malwarebytes Icon on the system tray and Quit Malwarebytes. Then try to scan a document, does the issue still occur? If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:

From that same link, I get the file named below, that being said, they are both correct. mb3-setup-37469.37469-3.8.3.2965-1.0.613-1.0.11270.exe

IIRC MS Office uses CTFMON

Hello and Welcome @hhh703 I have seen this happen from time to time, a simple reboot usually corrects the issue. In your logs I can see you have quite a bit of files that are pending to be renamed, so a reboot is required for those to happen. I would reboot the computer and run another scan to see if it completes.

Google Discloses 20-Year-Old Unpatched Flaw Affecting All Versions of Windows A Google security researcher has just disclosed details of a 20-year-old unpatched high-severity vulnerability affecting all versions of Microsoft Windows, back from Windows XP to the latest Windows 10. The vulnerability resides in the way MSCTF clients and server communicate with each other, allowing even a low privileged or a sandboxed application to read and write data to a higher privileged application. MSCTF is a module in Text Services Framework (TSF) of the Windows operating system that manages things like input methods, keyboard layouts, text processing, and speech recognition. In a nutshell, when you log in to your Windows machine, it starts a CTF monitor service that works as a central authority to handle communications between all clients, which are actually windows for each process running on the same session. Full Story: https://thehackernews.com/2019/08/ctfmon-windows-vulnerabilities.html

Wow isn't that something.... small amount to pay back some of these folks... just a drop in the bucket for the scammers... that rake in millions.

Yes that will cause the issue you are most likely seeing.

You already stated that the file came back... no need to restore the previous one.

AFAIK, no it will not loose the activation. Choosing between Home or Business only lets Malwarebytes how your using the product.

Thanks for the post Dave....

Hence why I posted it...