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The Federal Bureau of Investigation (FBI) has released an article on their Think Before You Post campaign, designed to educate students on the use of social media and how to avoid making poor choices when posting, texting, or emailing thoughts or grievances that could lead to disruptive behavior, including threats. The FBI article stresses that this type of online behavior could result in serious consequences to the individual as well as the community. The Cybersecurity and Infrastructure Security Agency (CISA) encourages users to review the FBI article for information about the Think Before You Post campaign. CISA also recommends users review the CISA Tip Identifying Hoaxes and Urban Legends for information on the potential dangers of viral emails. CISA encourages users to report suspicious activity to their local FBI field office and to FBI CyWatch at cywatch@fbi.gov. Source: CISA Cyber-Infrastructure

Also is it updating its database file or are you talking about a program upgrade?

Good catch on the (last 30 days) @throkr.... I don't see that wording on version 3.8.3

Hello and Welcome! What version of Malwarebytes are you using on that XP computer that is giving you issues?

If you have not already done so, go ahead and create a ticket with the help desk so they can help you resolve your issue. Thanks

The response time can be about 3 days depending on how busy they are. You will get an automatic reply pretty quickly letting you know what your case number is and such. Be on the lookout for replies, sometimes those replies may go to junk/spam folders. Provide all the info you have, the invoice from G2A may be sufficient, however I don't work for Malwarebytes, so its best to stick with your support ticket you created. Thanks

Hello and Welcome @three2wenty Its always best to start your own topic, especially if the topic is very old. That being said, you will have to contact support and provide your proof of purchase. For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264

Lifetime licenses have not been sold now for many years, most likely the one you bought (assuming you bought it recently) is not legit. You will have to contact support to find out. For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264

Thanks @nukecad, I had not seen your post... 75% is way worst that what the article states

Windows 10 users haven’t had it easy in recent months. And while some problems were out of Microsoft’s control, the company has brought a lot of problems on itself. And now users need to watch out for another. Picked up by the eagle eyes of Windows Latest, users are warning that Microsoft’s latest Windows 10 update is hitting performance hard. And what’s most frustrating is Microsoft was warned about this prior to release, shipped it anyway and continues to ignore it. Showing up for anyone who hits the ‘Check for updates’ button in Windows Update, KB4512941 was released to fix multiple problems, including bugs in Windows Sandbox, black screen issues and more. But inside the update is a botched Cortana fix which is causing the service to gobble up to 40% of user’s CPUs. Wave goodbye to half your PC’s power and a good chunk of battery life. Read Full Story at Source: Forbes

@AdvancedSetup Will we have to just install over the older version we have? Will it update automatically? Do we remove the older version first?

Apple has released security updates to address vulnerabilities in multiple products. A remote attacker could exploit some of these vulnerabilities to take control of an affected system. The Cybersecurity and Infrastructure Security Agency (CISA) encourages users and administrators to review the Apple security pages for the following products and apply the necessary updates: watchOS 5.3.1 iOS 12.4.1 macOS Mojave 10.14.6 tvOS 12.4.1 Source: https://www.us-cert.gov/ncas/current-activity/2019/08/27/apple-releases-multiple-security-updates

From your logs, it seems there are a few files pending a file rename, try rebooting your computer and then trying another scan, do a restart (not a shut down) Pending File Rename Operations ================================== C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\mor\ig.exe > \C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\ig.exe

Thanks for the info... eyes wide open for any spammers that may show up.

Sorry to hear about your issues.... assume ANY software license keys bought from Ebay are not legit, unless you can find in original, unopened boxes.

Not sure if this is what they meant by Tablets no supported....

I installed 4.0.1 beta over MB3 3.8.3 with no issues.

Hello and Welcome Please post the requested logs that were requested by the bot above under the hidden contents from: If you are having technical issues with our Windows product, please do the following:

We normally don't revive old topics, and topics also normally don't get locked. That being said thanks for test driving MB4 beta and for any reports you have submitted.

Hello and Welcome Stick with your support ticket to get this resolved... Not sure what you mean by the statement I quote, can you elaborate?

Its good that they caught this guy.... however its a small drop in the bucket of scammers.

Thanks for the hints fellows

The Cybersecurity and Infrastructure Security Agency (CISA) has released its first CISA Insights product, which discusses the rapid emergence of ransomware across our Nation’s networks. CISA Insights – Ransomware Outbreak includes steps in the following key areas to help organizations protect themselves from ransomware attacks—a top priority for CISA: Actions for Today – Make Sure You’re Not Tomorrow’s Headline Actions to Recover If Impacted – Don’t Let a Bad Day Get Worse Actions to Secure Your Environment Going Forward – Don’t Let Yourself be an Easy Mark CISA urges organizations to review CISA Insights – Ransomware Outbreak, implement the recommendations, and visit the CISA resource page on ransomware for more information. Source: https://www.us-cert.gov/ncas/current-activity/2019/08/21/cisa-insights-ransomware-outbreak