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BillH99999

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  1. @Maurice Naggar I guess I'll just ignore the red x on the Defender icon since it goes away eventually. I'll keep checking for the update to 1903. Thanks for all your help. Bill
  2. @Maurice Naggar OK... I checked again and both Malwarebytes and Norton are running and reporting no problems. I just got the PC a couple days ago so I've checked at least 15 times. The first time I checked I got about 7 or 8 updates. Since then there have been no Windows updates available of any kind including the feature update. I will keep checking at least once a day and will update as soon as it is available. Do you know if people who have been able to update to 1903 are reporting any problems with MB or other security software? Thanks! Bill
  3. @Maurice Naggar I rebooted and the error about Malwarebytes being turned off is back in the Security Center. It takes about 1 1/2 minutes for Security Center to finish getting Virus & threat protection and Firewall & network protection status. That is when the error shows up. Then it takes about another 1 1/2 minutes for the Virus & threat protection status to change to "No actions needed" and the Red X changes to a Green check mark. Thanks Bill
  4. @Maurice Naggar I did some Googling and it looks like Microsoft abandoned 1809 due to a lot of problems. So, I guess I'll stay on 1803 till 1903 is offered to me. On my old PC (1809) in the Settings > Windows Security > Firewall & network protection > Private Network > Windows Defender Firewall it shows "Windows Defender Firewall is not active, because you're using other providers". On my new pc (1803) in the Settings > Windows Security > Firewall & network protection > Private Network > Windows Defender Firewall it shows "Private firewall is off. Your device may be vulnerable" preceded by a red X. On both systems on the same Private Network settings page it lists Norton Security and it says it is installed and turned on and "no actions needed" so hopefully I am fully protected as far as Firewall goes. In MB I will set the setting back to "Let Malwarebytes apply the best" and see what happens. Thanks Bill
  5. @Maurice Naggar Before we go any further I just discovered that the operating system version on the machines is different. I was going through the settings and they looked a bit different. Old PC: version 1809 build 17763.503 New PC: version 1803 build 17134.799 I assumed they were the same because it is a new PC and after getting it and setting it up I ran at least 10 check for updates and it says it is up to date. Do you know why I am not getting offered 1809? I got it on my old PC way back in October. Seems like I should be offered it on the new PC. Thanks, Bill
  6. @Maurice Naggar Sorry I had the wrong name for the icon. I do not use Windows Defender. I use Norton Security. So the Security Center shows that I am using Norton Security for both Antivirus and Firewall. I don't see anyplace that it is actually saying Windows Defender is disabled, it is not listed at all. Is there somewhere special I should be looking? Thanks Bill
  7. @Maurice Naggar I restart this PC usually every couple days... the longest I go is about 3 or 4 days. I do not shut it down at the end of the day. These are personal PCs at my home, not in an office. I have all these files in the exclusion lists already. I have the same ones on the old PC and the new PC. Both are 64 bit machines, but I do not have a SYSNATIVE folder on either one. The Drivers folder is in C:\Windows\SYSTEM32 so that is what I used for the exclusions. Is that a problem? I have attached the Windows Action Center (WAC) tray icon. Thanks Bill
  8. @Maurice Naggar As for the scheduled scan, I leave my computer on 24x7 so that time is not a problem. There is too much impact on performance to have the scan run any other time and it runs for several hours. As for the original problem. There were actually 2 things going on. One is the error message about MB being off. When I change the setting to not register in WAC, then I no longer get the error as expected. Should I try changing the setting back and see what happens? The other "problem" I saw is that it took close to 1 min 45 seconds for the WAC tray icon to change from having a red X on it to having a green check mark. I thought this was because of the "error" with MB. However, after changing the setting as mentioned, it still takes as long for the red x to change to a green check mark. When I open WAC during the time it it is showing a red check mark, it shows that it is still checking "Virus & threat protection" and "Firewall & network protection". Eventually this changes to "No actions needed" and this is when the green check mark appears on the WAC icon. This is strange as both computers are on the same OS version. When I open WAC on the old computer as soon as I can after a reboot, the WAC icon shows a green check mark even while it is still checking the Virus & threat and Firewall & network protection. On the old PC it never shows a red check mark. Any ideas why the new one has the red check mark? Thanks, Bill
  9. I sent the logs via personal message. I will try setting the MB option when I have a bit of time. Thanks Bill
  10. @Maurice Naggar I would refer not to post the logs. Can I send them via another method? I would like to have Malwarebytes registered to the Windows Action Center if possible. This is the default setting in Malwarebytes which makes me think it should work. It worked fine on my old computer running the same versions of OS and MB. Any other ideas? Thanks, Bill
  11. I just got a new computer running Windows 10 64 bit Version 10.0.17134 Build 17134. I installed Malwarebytes version 371.2839 with component package 1.0.586. Sometimes when I first boot up I get the attached error in Windows Action Center. The weird thing is that if I look at the Malwarebytes tray icon, it shows on problems and opening it shows all protections are active. The error goes away about a minute after the boot up is finished. The error doesn't happen every time I boot up, but probably about 75% of the time. I have included a couple attachments. Any ideas what might be causing the problem? I never got this error on my old PC running the same operating system version and Malwarebytes version. Thanks, Bill
  12. Any closer to a solution on this one?
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