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Maurice Naggar

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Maurice Naggar last won the day on June 4

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About Maurice Naggar

  • Rank
    Eradicator de malware emeritus

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  • Location
    USA
  • Interests
    Security, Windows, Windows Update, malware prevention

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  1. You are very welcome. As a additional check, let me suggest one other scan ( free ) that would be worthwhile. Please download and run the following Kaspersky antivirus scanner to remove any found threats. Kaspersky Virus Removal Tool Kaspersky KVRT Reports are saved here C:\KVRT_data\Reports and look similar to this report_20210614_103821.klr Right click direct onto that report, select > open with > Notepad. Save that file and attach to your reply.
  2. Thank you. The Adwcleaner report is all good. The last scan on the 14th by Malwarebytes for Windows reports it detected & removed PUP.Optional.SonicSearch I need to insure that it does not re-eappear again. So 2 steps to do. # 1 Do what is listed here on this pinned-topic-link (because this is a CHROME thing ) https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ # 2 Then do a new scan with Malwarebytes for Windows. # 3 Advise on the overall situation.
  3. Bravo ! 1 trojan DLL has been removed & the rogue sub-folder is deleted. C:\Users\Umar\AppData\Local\FileExtensions\SpeeehShow\dfvskft_BBEN.dll => moved successfully C:\ProgramData\Qsdk => moved successfully Thanks for the report. The next thing I suggest you do is: Update definitions for MS Windows Defender & then do a Quick scan with it. I would like to suggest that you do a manual scan with Microsoft Defender antivirus. Do the Check for Update first ( see bottom below ) & then click on Quick Scan button ( see example at bottom). From the St
  4. Thanks. OK, here are the follow-ups we need to do to insure the main pest is all gone, plus, to insure nothing else is a threat or a malware. First steps is to insure Windows show ALL files & folders. Use the tips of Option ONE or TWO of this article. https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html [ 2 ] This next custom Fix script is intended to do a few things. Mainly to insure the rogue sub-folder C:\ProgramData\Qsdk is gone. To see that MS Windows Defender is re-Enabled & ON To r
  5. Hello. The Malwarebytes for Windows found ( identified) Trojan.BrowserHijack but notice that the last report said No Action By User You need . must Review all lines once the scan phas is done & Then TICK all lines so they are selected & then QUARANTINE d Now a fresh new scan with Malwarebytes for Windows. In Malwarebytes for Windows program, we want to do a special scan. Click Settings ( gear icon) at the top right of Malwarebytes window. We want to see the SETTINGS window. Then click the Security tab. Scroll down and l
  6. Hello @mumar97 My name is Maurice. I will guide you. Thanks for the reports. I 'll get back with you after a few minutes.
  7. Good afternoon. Further notes and tips. Insure that the EDGE browser is the latest version. Insure thet the Chrome browser is the latest version. Having out-of-date web browser is one potential source of friction with the RECaptcha process ! For Chrome on Windows: On your computer, open Chrome At the top right, look at More Click Help > About Chrome For EDGE browser on Windows: See https://www.whatismybrowser.com/guides/how-to-update-your-browser/edge
  8. Allright. Just writing to say I have read your note. I'll be looking forward to seeing the result report from scan by Adwcleaner. Then after that, I would suggest a new scan with Malwarebytes for Windows. Other remark: Typically some sites may make use of Captcha but just for purposes of logging into a site where you have a Login account / otherwise, Captcha may be require when buying. There are a bunch of ways that the Captcha process can go sideways ---- expecially if one cannot see what the good clues or prompts or icons are. But usually, those kinds of glitches are not m
  9. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  10. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  11. Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks
  12. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  13. Hello @Smee I hope you are doing well. I have not heard back from you in several days ? Did you see my reply ( last) of June 1 ? Please advise. Thanks in advance. Maurice
  14. I got & read your last note. I would suggest one run with Malwarebytes' Adwcleaner to check for any malicious adware or other types of adware pests. It is worthwhile to do. Next step Let me suggest you do one scan with Adwcleaner to check for adwares. First download & save it https://support.malwarebytes.com/hc/en-us/articles/360038520054-Download-and-install-Malwarebytes-AdwCleaner Then do a scan with Adwcleaner https://support.malwarebytes.com/hc/en-us/articles/360038520114-Malwarebytes-AdwCleaner-scan-and-clean Attach the clean lo
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