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Maurice Naggar

Staff
  • Content Count

    16,955
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About Maurice Naggar

  • Rank
    Staff

Profile Information

  • Location
    USA
  • Interests
    Security, Windows, Windows Update, malware prevention

Recent Profile Visitors

73,556 profile views
  1. Maurice Naggar

    Scanning Storage Drives

    Hi, Just do a Custom scan & specify the drive letter for that device. Start Malwarebytes >> click Scan button >> click Custom
  2. Maurice Naggar

    Query on re-installed malwarebytes premium.

    You are welcome. Cheers.
  3. Maurice Naggar

    Query on re-installed malwarebytes premium.

    Thanks for running the report. This shows a good install. Protections ate on. How are things now ? I notice you have a 3rd party add-on "maintenance" tool, I would suggest you consider setting the PUP option to warn. Settings >> Protection tab >> potential threat protection >> PUP "warn user" and set these folders as exclusions C:\Program Files (x86)\IObit\Smart Defrag C:\Program Files (x86)\IObit\Driver Booster C:\Program Files (x86)\IObit\Advanced SystemCare https://support.malwarebytes.com/docs/DOC-1130
  4. Maurice Naggar

    Query on re-installed malwarebytes premium.

    Let’s just get a new report only. Do not click any “repair”. Start the support tool. Click the Advanced tab Click the Gather Logs button Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply. Thank you,
  5. Maurice Naggar

    Query on re-installed malwarebytes premium.

    Has the unable to connect to sever message gone away? and separately, when you start Malwarebytes, are things normal when you look on the Dashboard?
  6. Good morning. MS made available a new preview build on the Fast ring, build 18334.1 ( Friday Feb 8). Running fine along with MB 3.7.1.2839
  7. Maurice Naggar

    Query on re-installed malwarebytes premium.

    @karrstar Hi, Thanks for the support tool report. There are some pending file rename operations that Windows needs to do & they do involve Malwarebytes. Please do one Windows Restart. Then see how things stand after that. Thanks.
  8. Maurice Naggar

    3.7.0 Beta

    Scheduled scan completed ( with rootkit scan option on) with the 3.7.1.2938. on Windows 10 Preview 18329.1 😎
  9. Maurice Naggar

    3.7.0 Beta

    now running on Windows 10 Insider build 18329.1 With MB 3.7.0.2831 Scan with rootkit scan on did fine. Hyper scan did fine. Protections on at Windows start.
  10. Maurice Naggar

    lost key/account

    Hi, I have started a support help ticket for you. Please watch your Email. I am closing this thread here. Cheers.
  11. Maurice Naggar

    lost key/account

    Hello, Please use the consumer support portal and provide your detail there , create a ticket. This public forum is not the place for license issues, and account. https://support.malwarebytes.com/community/contactsupport/pages/home-support Cheers,
  12. @Filip31000 Bonjour, et merci pour cette nouvelle.
  13. Thanks to all of you reporting doing well with both MB version 3.6.1 and 3.7.0 on the latest Insider Preview 18329.
  14. Hi @andy_f Thank you for this information. That fits with what some others also report about the Preview Build 18329. That build was just made available afternoon of Friday Feb 1. Cheers,
  15. @Corrine Hi. That's great. 😍
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