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Maurice Naggar

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About Maurice Naggar

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    Eradicator de malware emeritus

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    Security, Windows, Windows Update, malware prevention

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  1. Malwarebytes for Windows Premium has multiple layers of real-time protections. Anti-malware anti-exploit anti-ransomware malicious website protection, plus behavior protection, plus, AI
  2. You are quite welcome. One other mention given you do help others. It's always a great practice to relay best practices to owners / users of those systems. That backup is their best friend. To keep their O.S. updated with all the latest security updates. Ditto with their applications. Then, one of the most important: to watch that "click finger". slow down & think before you "click". Never click links without first hovering your mouse over the link and seeing if it is going to an odd address ( one that does not fit or is odd looking or has typos). Free games & free programs are like "candy". We do not accept them from "strangers". Never open attachments that come with unexpected ( out of the blue ) email no matter how enticing. Never open attachments from the email itself. Do not double click in the email. Always Save first and then scan with antivirus program. Best to you. 😎
  3. I am very glad to have helped. Your remarks are enough. 😉 You should delete the FIXLIST.txt I had you save. You may delete the Fixlog.txt and also delete any other files I had you download. I do wish you all the best. Sincerely, Maurice
  4. Hello. Regarding that video & specifically that tester ..... This is yet another flat-file test. Analaguous to loading up a big pile of malware onto a glass-plate ( flat file platter ) and scanning it with a microscope. It does not match the real world on a modern pc experiencing today's threat environment, which mainly these days is the potential exposure of a browser client program or user-email program. It is the online events and the user behaviors related to that. The flat-file scanning is not the actual real modern experience. It should be emphasized that Malwarebytes for Windows Premium has multiple protections. You should read this post about 3rd-party testing You can read more about Malwarebytes for Windows (consumer) protections, such as one by Exile360 https://forums.malwarebytes.com/topic/225304-antivirus/?tab=comments#comment-1226827 https://www.malwarebytes.com/premium/ You should also read this information article https://www.malwarebytes.com/antivirus/
  5. Hello. Checking up on your case. How are things at this point?
  6. Hello. How are things at this point?
  7. Thank you. Excellent result. Results Summary: ---------------- No infection found. Microsoft Safety Scanner Finished On Thu Dec 12 13:50:33 2019 You may try to get the Microsoft Windows Defender Offline and run it. It is a antivirus/malware checking tool from Microsoft. You'll need to arrange to have it on either a USB-flash-thumb drive , or else if you have a optical drive writer, on a CD or DVD. I am going to cite the references for it at Microsoft. The download links are listed at the bottom of the article. The last part of the article addresses how to execute on Windows 7 or 8.1 https://support.microsoft.com/en-us/help/17466
  8. Hello. I am glad that things are fine at the time. That is good. I would simply just advise for a follow-up to be sure the pc has the latest definitions. Start Malwarebytes 4 , click on the Settings icon, then navigate to the About tab. There you'll find a Check for updates button that will check for all available updates. If you don't have Malwarebytes 4 open, you can right-click on the "M" logo in your system tray, then select Check for Updates from the slide-out menu. Sincerely,
  9. Thanks for the report. The block events by the web protection is keeping your pc safe. That is important to keep in mind. These are the blocked sites & IP's "mygoodlives.com" "" "allmygoodlife.com" "", "find-my-great-life.com" "", "find-my-great-life.com" "" The real-time web protection of the Malwarebytes Premium is keeping your pc safe. The notice is a courtesy message & does not mean the presence of a infection on the machine itself. For Your Information: The website Block message indicates that a potential risk was blocked by the malicious website protection. The Malwarebytes web protection, by default, will always show each IP block occurrence. The Malwarebytes website protection feature will advise customers when a known or suspected malicious IP is attempted to be reached (outgoing) or is trying access your PC. See our info page https://www.malwarebytes.com/lp/ip-blocking/?ipblock=true Incoming block notice can be ignored, our software is blocking the threat and there is nothing more that can be done. On Outbound blocks, any attempted connection was stopped. . I suggest the following. See this article on our Malwarebytes Blog https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/ You want to disable the ability of each web browser on this machine from being able to allow "push ads". That means Chrome, Firefox, or Edge browser (on Windows 10), or on Opera. Scroll down to the tips section "How do I disable them". [ 2 ] get & install the Malwarebytes Browser Guard Firefox extension. Open this link in your Firefox browser: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ Then proceed with the setup. [ 3 ] Lets do this special scan. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Let me know the result of this. The log is named MSERT.log the log will be at %SYSTEMROOT%\debug\msert.log which in most cases is C:\Windows\debug\msert.log Please attach that log with your reply.
  10. I can help you to see that there is no malware. Beyond that, I would have to point you elsewhere. Windows 10 has the Microsoft Windows Defender which can run the Windows Defender Offline scan. Windows Defender Offline in Windows 10 can be run directly from within Windows, without having to create bootable media. Click the Windows Start menu button on the Taskbar, select Settings icon. Then choose Update and Security. In Windows Settings >>> click on Windows Security from the left side list. Next, In Windows Security section: Click on the grey button Open Windows Security next click on the blue Scan options Look down the options list. Tick on Windows Defender Offline scan. Then click the grey "Scan now" button. and let it scan the system. Keep in mind that the design and what is scanned by Windows Defender is a whole different design from Malwarebytes. But do let me know how this scan goes and what the result is.
  11. The option to download is limited. You can attach your report-file into a Personal Message to me.
  12. Thanks for this report. It is up to you whether to run the Full scan. It could help answer your main concern. Just be aware the Full scan can run for hours ( all depends on the number of files on this pc & the speed of hardware.).
  13. Thanks. Yes, please do a new run of the MSERT.exe That would be super. The last run apparently 3 or so items for cleanup.
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