Maurice Naggar

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About Maurice Naggar

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    Security, Windows, Windows Update, malware prevention

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  1. update

    You are very welcome. Congratulations.
  2. update

    Hi. Do it manually. Otherwise, you will eventually be prompted by a message to update; and if so, follow the prompts. But there is no "automatic self-update" when there is a complete "version" change. You can download Malwarebytes 3.2.2 directly from our main website or from this link. My suggestion: prior to upgrade, close your open apps so that you have a clear view unobstructed to the desktop. Have lots of patience during the process.
  3. "Unable to Connect to Service" error

    Hello TeejPatel, First, know that this is curable. Please be sure to provide the reports ( as listed above). That will provide needed detail to help you along. Second, you said this started some time back. Can you recall if this happened after a upgrade notice ? Can you recall what older prior versions of Malwarebytes programs have been on this machine?
  4. Malwarebytes plus ??? for pc protection

  5. ADWcleaner crashes on clean operation

  6. Unable to start / connect to service and F-Secure

    Thank you for that set of information, Richard. As to your question, all you need is Malwarebytes 3 Premium. Our Malwarebytes 3 Premium includes multiple type of protections all in one single program. Anti-malware + anti-exploit + anti-ransomware + web protection. Your pc will do well with just our program. Ours is new technology & is a antivirus replacement.
  7. ADWcleaner crashes on clean operation

    General tips: To show all files: Press and hold Windows-key & then press E key to start Windows Explorer. Be patient as it will show a VIEW tab with a ribbon at the top. When in Windows Explorer, press ALT-key then V key to get VIEW menu Look at the top ribbon, right side. {the Show/Hide block} Look at the line "Hidden items". IF it has no checkmark, then Click the box one time so that it is checked for showing all Extensions in filenames. If on Windows 10 Click on the File Explorer ( yellow folder icon ) shortcut on the windows Taskbar. ( or you may Press and hold *Windows-key & then press E key* to start File Explorer. ) Click the *VIEW* tab on the top bar menu. ( you may also press ALT-key then V key to get VIEW menu). Be patient as it will show a *VIEW tab* with a ribbon at the top. Look on the right-side half of it across the top. Look at the top ribbon, right side. {the *Show/Hide* block} Look at the check box "*File Name extensions*:. IF it has no checkmark, then Click the box one time so that it is checked. Those are important to have and show all that. Don't get freaked out if you get a prompt when doing this. It is all good. Also, keep these changes permanent. They actually help you keep more secure when you actually see file extensions.
  8. Unable to start / connect to service and F-Secure

    Congratulations. And thanks for the info. Q: All is good now ?
  9. ADWcleaner crashes on clean operation

    You likely need to set the Windows Explorer to show all file extensions. And it does look as if that that is the INI file.
  10. Unable to start / connect to service and F-Secure

    Richard, Please see this article at F-Secure How do I exclude a file or folder from scanning? If you could simply just exclude this folder C:\Program Files\Malwarebytes\Anti-malware that would be a good thing to start with. The following is a list of Malwarebytes programs which should be placed on an Exclusion list. This list is specific to Malwarebytes 3.x. C:\Program Files\Malwarebytes\Anti-malware\assistant.exe C:\Program Files\Malwarebytes\Anti-malware\mbam.exe C:\Program Files\Malwarebytes\Anti-malware\mbampt.exe C:\Program Files\Malwarebytes\Anti-malware\mbamservice.exe C:\Program Files\Malwarebytes\Anti-malware\mbamtray.exe C:\Program Files\Malwarebytes\Anti-malware\mbamwsc.exe C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mwac.sys C:\Windows\System32\drivers\mbamswissarmy.sys C:\Windows\System32\drivers\mbamchameleon.sys C:\Windows\System32\drivers\farflt.sys C:\Windows\System32\drivers\mbae64.sys (64-bit only) C:\Windows\System32\drivers\mbae.sys (32-bit only)
  11. Malwarebytes plus ??? for pc protection

    Malwarebytes 3 Premium is all that you need. Then of course, keep practicing safe pc & web use on a consistent basis.
  12. ADWcleaner crashes on clean operation

    @elvisthepelvis57 first, dlete the file C:\AdwCleaner\settings.ini Then restart Adwcleaner.
  13. Permanent Module Disabling Feature - Available?

    I would hesitate to use the term "permanent". That aside, starting with version 3.1.2 there is a option to turn OFF tray notifications. Please read all of this help KB article. How-To: Turn off notifications for Malwarebytes 3
  14. unome

    Please use / do as outlined on this link
  15. how to disble real time protection

    If you are only just needing to run some reports ( such as FRST ) there is no need to "shut down" Malwarebytes. Also, Mawarebytes will not be hindering your running any other cleanup tool. If you have some post at Bleepingcomputer, I'd be interested to know the link to your post at BC. That said, if you have to truly exit out of Malwarebytes, if you have the Premium 2.2.1 then you could do a RIGHT-click on the blue-color-Malwarebytes icon on Taskbar and select EXIT. That just ends the program and then it will not be monitoring or running. ( you can then Restart it later on).