Maurice Naggar

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About Maurice Naggar

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  • Location
    USA
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    Security, Windows, Windows Update, malware prevention

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  1. If I may ask my colleagues, what is the back-story here -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: secure207.inmotionhosting.com IP Address: 192.145.239.46 Port: [55781] Type: Outbound File: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE
  2. Hi Brandonspopo. See my post at this link F.Y.I. Running Insider Preview build 15025 with Malwarebytes v 3.0.6.1469 & its doing well.
  3. Hi althetrainer, you should try the following : Inside of Malwarebytes under Settings -> Protection, turn on the option for "Enable self-protection module early start" and Windows restart If that doesn't help, then under Settings -> Protection, disabling the option for "Enable self-protection module" and Windows Restart. One or the other should help. If still same issue, then you need to possibly make some adjustment if the pc uses a 3rd party antivirus. The antivirus may well be silently ( but innocently ) interfering with our real-time protection functions. Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts. In some rare instances, exclusions may need to be set for your specific antivirus product to achieve the best possible system performance. I suggest putting in trust settings in your antivirus, as follows: Please "put as Trusted" (i.e., put Trust settings ) for the following Malwarebytes exe files within your Antivirus Software **whitelist** : Note: If using a software firewall besides the built in "Windows Firewall" you may need to exclude them from it as well These are the other Malwarebytes Premium files that need to be added to the antivirus exclusions list: C:\Program Files\Malwarebytes\Anti-Malware\Mbam.exe C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
  4. The new ( & now current) Malwarebytes release is version 3.0.6.1469. Our dev teams have been working very hard. This version has a number of fixes. You can view the release announcement at this link
  5. Keep in mind that by design, Version 3 is set to go to C:\Program Files\Malwarebytes
  6. Just checking: are all 3 of you doing well? Lobalobo ?
  7. Brattinella. I would like to be sure you are aware, version 2.2.1 is not the ultimate complete way to go for the future. Version 2.2.1 will eventually fall out of support. I also have a concern about the possible mis-impression ( whether said or unsaid, implied or not) or "linkage" to any version of Firefox. The current Firefox browser release is 51.0.1 I would ask, why stick to a much older Firefox version ? There is no reason to link whether one gets Malwarebytes 3.0.6 based on a Mozilla Firefox.
  8. Hi, I'll need some more information from you. Plus it may turn out I'll need to request diagnostic reports from you. Did you restart Windows since this install? A restart is always good to do. What prior Malwarebytes version ( if any) did this pc have ? Please let me know the Brand-name of antivirus on this machine. Is it McAfee, TrendMicro, Norton / Symantec, Security Essentials, Avast, BitDefender, Kaspersky, or some other brand, which one exactly? The antivirus may well be silently ( but innocently ) interfering with our real-time protection functions. Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts. In some rinstances, trust exclusions may need to be set for your specific antivirus product to achieve the best possible system performance. I suggest putting in trust settings in your antivirus, as follows: Please "put as Trusted" (i.e., put Trust settings ) for the following MBAM exe files within your Antivirus Software **whitelist** : Note: If using a software firewall besides the built in "Windows Firewall" you may need to exclude them from it as well These are the other Malwarebytes Premium files that need to be added to the antivirus exclusions list: C:\Program Files\Malwarebytes\Anti-Malware\Mbam.exe C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe Let me know whether this has helped.
  9. to bratinella, see the post by celee
  10. To brattinela, no do not go to the old version 2.2.1 There is no need for that. Plus you would be regressing ( version 3.0.6 has more protections). What Aura was telling you, was that using a ancient version of Firefox puts your pc at high risk. Get your Firefox browser updated.
  11. what is it you call "event errors"? where? in Windows ? in the Windows system event log?
  12. tazmo8448. If you are having crashes or issues < you said event id> then open up a whole new thread of your own. This thread is now way too many folks with not all the same issues.
  13. brattinella, It does not matter what browser you use, or the browser add-ons. Upgrading Malwarbytes to the latest release does not affect your browser.
  14. Hi tazmo8448, What is the issue / what is it ? what happened ? Details would be good.
  15. This pc has a pretty serious infection. It blocks all security softwares ( Malwarebytes as well as all antivirus). That's the reason for Malwarebytes not starting. Its a serious infection. Plus I do not see any antivirus on this pc. Stick to the helpdesk case.