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Maurice Naggar

Staff
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About Maurice Naggar

  • Rank
    Staff

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  • Location
    USA
  • Interests
    Security, Windows, Windows Update, malware prevention

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72,756 profile views
  1. Maurice Naggar

    Riskware problem in Chrome

    You are welcome. I am glad to read that the block events ceased. It is quite interesting to learn that that add-on has an option to decline collection of stats. As to the safety aspect, I have to express a very reserved " I cant vouch for the safety" of BlockSite. Do not have it whitelisted in our program. If you have other questions, let me know. If all block events are gone away, then we can wrap this up. Cheers.
  2. Maurice Naggar

    Riskware problem in Chrome

    Hello and welcome aboard. Thank you for contacting us. Thanks for running the reports. There is a browser extension named Block Site - Website Blocker for Chrome on the Chrome browser that is triggering that block notice. The block message has to do with that browser extension on Chrome browser. Block site needs to be uninstalled from Chrome. Block Site browser extension is now tagged because of concerns of privacy leaks.Here are a couple of articles that you can review about the risks posed by that extension. https://adguard.com/en/blog/big-star-labs-spyware/ https://www.bleepingcomputer.com/news/security/chrome-extensions-android-and-ios-apps-caught-collecting-browsing-data/ Start Chrome. Look on the upper top right and click on the 3 dots ( or dashes) menu icon of Chrome ( top bar). Then click on More Tools > then click on EXTENSIONS. Look for "Block Site" then if you see on its right a blue color slider, click or slide it to the left so that it is dimmed to grey color ( turned off) Then click on REMOVE with your mouse. close the screen when done.Let me know how things go , afterwards.Chrome already has the Adblock Plus chrome extension so that one should suffice. One just wants one ad block ( not more than that.)The web protection of our Malwarebytes Premium program is keeping this pc safe.
  3. Maurice Naggar

    component update 1.0.390 beta

    Chrome browser will auto-covert a line you type w HTTP to HTTPS automatically. Same for Firefox, too @CraigS Go to Settings >> About tab. Under version information, what does yours show for "Component package" ? Is it 1.0.391 Do all web browsers have the identical issue ? Have you tried all of your web browsers?
  4. Maurice Naggar

    Malwarebytes incompatible with Chrome?

    One can find reports of Chrome 'tagging' other software being incompatible ( some for example include BitDefender) on the Google support pages. With that in mind, and also from researching other similar historical Chrome-browser help tips, for @Nikilet Here are some suggestions: A) Since you are using Chrome on multiple devices, let's first turn Off the Chrome SYNC see this post https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ B) next, Give this a try. Your Chrome profile account might have been corrupted. Try creating a new browser user profile and check if that makes a difference. Here are the steps: First, Close all Chrome tab windows. Enter the keyboard shortcut Windows key +E to open Windows Explorer. In the Windows Explorer window that appears, enter the following in the address bar. { for Windows Vista/ Windows 7/ Windows 8/ Windows 10 } %LOCALAPPDATA%\Google\Chrome\User Data\ Locate the sub-folder called "Default" in the directory window that opens and rename it as "Backup default" A new "Default" folder is automatically created on next start of the Chrome browser. now, Do a windows Restart from the Start menu. next, Start Malwarebytes. Settings >> Protection tab >> turn on the Web protection. also, insure the others are also On. Try opening Google Chrome again.
  5. Maurice Naggar

    component update 1.0.390 beta

    In the ESET settings, you should try turn off application protocol content filtering SSL/TLS protocol filtering
  6. Maurice Naggar

    Web Protection Z_FT

    Is this machine just only on WIFI connection ? If so, can you please see about having a direct connection via cable. You mentioned you could access the router.
  7. Maurice Naggar

    component update 1.0.390 beta

    p.s. In the process of splitting off one post, and putting it elsewhere, ran into some edit issues. As a result, you may notice this thread's subject line changed. Apologies. As far as the gist of this thread goes, it is fair to say that there is a handful of 3rd party AV products ( such as AVG, Avast, Eset) that need some specific adjusting. Products that have web shields ( web guards) often need extra attention.
  8. Maurice Naggar

    Web Protection Z_FT

    Hello Z_FT, and welcome aboard. Your setup does not have the component update 1.0.390 so I have split off your post from the others. Thanks for sending the MBST support report file. Your installation does have component update 1.0.374 You said that web protection is a issue. What is telling is that this pc has Microsoft Security Essentials. Open the Microsoft Security Essentials Click Settings Click Excluded files and locations Enter C:\Program Files\Malwarebytes into the text field and click Add Enter C:\ProgramData\Malwarebytes into the text field and click Add Enter C:\Windows\System32\drivers\mbam.sys into the text field and click Add Repeat for the following files: C:\Windows\System32\drivers\mwac.sys C:\Windows\System32\drivers\mbamswissarmy.sys C:\Windows\System32\drivers\mbamchameleon.sys C:\Windows\System32\drivers\farflt.sys C:\Windows\System32\drivers\mbae64.sys (64-bit) Click Excluded processes Enter C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe into the text field and click Add Repeat for the following files: C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe Click Save changes to finish If prompted, consent to User Account Control by clicking Yes When done, close the window. Then do a Windows Restart from the Start menu. Cheers,
  9. Maurice Naggar

    component update 1.0.390 beta

    TLS 1.3 is the newer standard. You do want that enabled. There is another possibility you need to be aware of. Some antivirus apps do monitor and filter communications ( including the web addresses, whether secure or insecure). I believe at least two of you have ESET. It would be worthwhile to check out ESET settings and do some short tests. turning off one of the following settings in ESET and then turning it back on may help out. Enable application protocol content filtering Enable SSL/TLS protocol filtering
  10. Maurice Naggar

    component update 1.0.390 beta

    To some things mentioned above by aa_ & CraigS ( mentions of TLS related ) Could you check on Windows' Internet Properties settings, under the Security section, to see which TLS selections are on. Go to Control Panel > Network and Internet > Internet Options ( or else start Internet Explorer, go to Tools > Internet Options >> Advanced Tab) then scroll don till you see the SECURITY section. Look to see that all lines that are listed for TLS are ticked ( on) like in image here. ( TLS 1.0 / 1.1 / 1.2 )
  11. Maurice Naggar

    component update 1.0.390 beta

    Which web browser is that on? Can you perhaps try the Edge browser instead.
  12. Maurice Naggar

    iPhone Premium

    That's great. You are very welcome. 😎
  13. Maurice Naggar

    component update 1.0.390 beta

    To Elenteen. Just to cover one basic possible area of possible silent complications due to having ESET also on this box, please see about doing what follows, so that we can rule that out. 1. Start the ESET program.Press F5 to access Advanced setup.Click Web and Email, expand Protocol Filtering and then click Edit next to Excluded applicationsNext, Click Add. The list of Malwarebytes processes listed below need to be added ( one by one).Select the application that you want to exclude in the Add application window. Click OK.C:\Program Files\Malwarebytes\Anti-Malware\Mbam.exeC:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exeC:\Program Files\Malwarebytes\Anti-Malware\assistant.exeC:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exeC:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exeC:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exeJust put each one, one by one into the list, like this sample. The new exclusion will be displayed in the Excluded applications window. Click OK and OK again to exit Advanced setup. finally, like this sampleWhen this is done, please use the Windows Start menu and do one new Restart.
  14. Maurice Naggar

    component update 1.0.390 beta

    To DimGiam, You mentioned issue when using web browser. Which is the web browser you use ( that has issues)? and also, are there perhaps website block notices from the web protection ? Just as an aside, the support tool report indicates you just very recently installed Malwarebytes on June 29. The report indicates zero website blocks, zero exploit block events.
  15. Maurice Naggar

    Renew Now button links to non existent page

    Hi. Do you know if your subscription is managed by Cleverbridge or else 2checkout ( formerly Avangate ) ? Does your web browser show the "attempted" web page link ? If so, can you provide that ? There is no need to rush to renew because there is always a grace period. Send me a PM with your email address associated to your subscription and then I can see about getting you proper info.
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