three2wenty

i have contacted support and started a ticket but i have heard nothing from them as of yet. what is the reply time like usually? the only proof of purchase i have is the invoice from G2A. will this be enough? i cant use the usual route to find my key as it was never bought through malwarebytes themselves and i never go round to trying to link my key to my account

also, it has been active since may 30th 2015 up until a few days ago when i had to do a fresh install of windows. so i dont think it was a scam as i would have had it blacklisted along time ago right ?

....the purchase was made on May 30th 2015

@celee sorry to bump an old thread and im sure its been answered before but im having abit of trouble! ............................ i purchased a lifetime key from G2A a few years ago for my pc. I have recently had to do a clean install of windows 10 on my PC as it was stuck in a boot loop and have since lost my lifetime key!!!! It wasnt linked to my malwarebytes account (or cant see it when i log in) so how do i go about getting it back as i think it was just a standalone key i entered in the malwarebytes software after installing it I can show the G2A invoice in my emails etc etc but obviously the link to get it has expired now PLEASE CAN ANYONE HELP??