Jump to content

Firefox

Trusted Advisors
  • Posts

    19,940
  • Joined

  • Last visited

  • Days Won

    9

Everything posted by Firefox

  1. Screenshot in post #14 above shows you the "Dark Mode" You can get to it by clicking on Display in settings (once you upgrade).
  2. Thanks @LiquidTension and @H4V0C for the info and replies. I did attach logs #1, not sure if you still need them or not, if you don't need them any longer feel free to delete them for me.
  3. Yes saw that as well on one of my workstations, I created my own topic as well and attached some logs for them.
  4. Well WTF... I tried like 10 times to install it, tried one more time after posting the logs above, and now it installed.... Either way, the logs are above, and I for one prefer off line installers, full package not the little 2MB install file.
  5. I have been trying to install this beta MB4 beta v4.1.0.56 CU 1.0.835 on a workstation. It attempts to download, it gets as far as it can, then I get a message: Your system must be restarted to complete the installation. Restart now? I restart and the new beta is not installed, its still the same version I had. Also I tried the repair tool, which ran fine, then tried to update again and no dice. I collected the logs before doing the repair. Can I get an offline installer for this version?
  6. Hello and Welcome back @Petebo You seem to be on a slightly older version... To begin, please try the following to see if it fixes the issue: Download the Malwarebytes Support Tool Accept the EULA and click Start Repair Follow the onscreen instructions and restart your computer if prompted to do so
  7. @luisxv2k, your quite welcome, glad we could help solve your issue.
  8. Hello and Welcome @RichardMills Sorry to hear your having issues. To begin, please try the following to see if it fixes the issue: Download the Malwarebytes Support Tool Accept the EULA and click Start Repair Follow the onscreen instructions and restart your computer if prompted to do so Once that is done check to see if the issue with Media Player is fixed. If the issue still persists then please do the following so that we may take a closer look at what is going on: Run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply Please let us know how it goes. Thanks
  9. Were you able to get it installed and working? If not we do need the logs as requested earlier...
  10. Hello and Welcome @luisxv2k I had a similar issue this weekend while trying to update mine. I just used the offline installer instead. Malwarebytes Offline Installer https://downloads.malwarebytes.com/file/mb4_offline
  11. Duh.... never thought of that.... mice are so overworked these days, maybe a newer model will do the trick.
  12. Thanks @Eagle12 for the link/file. @LiquidTension will have a look at it when he gets a chance.
  13. Click on the three ... dots on the lower left and select Get Transfer Link
  14. Yes as long as its the "official" Malwarebytes Support Tool, and not something else that may have been download off the internet
  15. One other item to check is the batteries... if they are weak, they can cause the mouse to do erratic things.
  16. Hello and Welcome @JanH To help troubleshoot your issue, you will need to post the requested logs above in post #2 under the hidden content for technical issues. That being said, a quick review of your scan log tells me your on an older version of Malwarebytes. Version: 4.0.4.49 Components Version: 1.0.793 Update Package Version: 1.0.19106 You need to update to the latest version which may correct your issues by click on Settings and About and then click on check for updates Latest version is 4.0.4.49 Component Version 1.0.823
  17. Hello and Welcome back, yes there is a way to do what you want, however only support can help you with that transaction.. For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/hc/en-us/articles/360038523934
  18. @Ordinord, are you still with us? Can you confirm if updating your version of Malwarebytes solved your issues? Thanks
  19. Hello and Welcome to Malwarebytes. This may have been due to a false positive they had yesterday. Your version is a little out of date, Open Settings and then About Tab and Check for updates. You should be on: Version 4.0.4.49 Components Version: 1.0.823 Update Package Version: 1.0.19064
  20. Canonical today published the first part of a tutorial series designed to help Windows 7 users migrate to Ubuntu Linux after Microsoft's decade-old OS reached end of support this month and stopped receiving security and bug fixes. "We will provide a series of detailed, step-by-step tutorials that should help less tech-savvy Windows 7 users migrate from their old operating system to Ubuntu," Canonical developer advocate Igor Ljubuncic said. Today's post covers the steps before the actual migration and the data backup stage, and it will be followed by other tutorials detailing the installation steps as well as the post-install configuration and desktop environment setup process. While Windows 7 refugees also have the option to upgrade to Windows 10 or to buy a new computer with an operating system under active support such as macOS or Windows 10, Canonical would gladly have them switch to its free Ubuntu Linux distribution. Read Full Story at BleepingComputer HERE
  21. Thanks for the logs, and just to be clear, you are still seeing the issue of sluggishness after the reboot? Someone on the team will review your new set of logs to see if they can get to the bottom of your issue. @LiquidTension
  22. Now that you are on the latest version, first make sure your rebooted after the update, even though it may have not asked you to reboot. Then see if the issue persists. If it does, then post a new set of logs as mentioned in post #2 above.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.