Jamin4u Posted September 11, 2009 ID:125075 Share Posted September 11, 2009 Just wanted to point out that I haven't had a false positive in a long.............time.Nice Work! Link to post Share on other sites More sharing options...
control Posted September 15, 2009 ID:127495 Share Posted September 15, 2009 Me too, great job mbam team Link to post Share on other sites More sharing options...
exile360 Posted September 15, 2009 ID:127509 Share Posted September 15, 2009 Agreed, they work very hard and quickly to respond to FP's. Should you encounter one please refer to this post: Read before reporting a false positive!and post the info here: False PositivesIP False Positives:Please refer to this post: IP Blocking False Positives and post the info here: False Positives Link to post Share on other sites More sharing options...
MysteryFCM Posted September 15, 2009 ID:127598 Share Posted September 15, 2009 Thanks guys The team work extremely hard on resolving those reported to us, and it's great to know it's appreciated Link to post Share on other sites More sharing options...
mountaintree16 Posted September 15, 2009 ID:127612 Share Posted September 15, 2009 It is most definitely appreciated! Link to post Share on other sites More sharing options...
catscomputer Posted September 16, 2009 ID:127627 Share Posted September 16, 2009 Thanks guys The team work extremely hard on resolving those reported to us, and it's great to know it's appreciated I haven't had a FP for ages either, but personally I don't think it's the number of false positives that occur that count; it's how quickly they are checked out and fixed, and you guys at MBAM do a brilliant job of correcting things speedily. I've also never had problems removing FPs from quarantine either (unlike with some other programmes I use). Thanks heaps guys Link to post Share on other sites More sharing options...
Raid Posted September 16, 2009 ID:127638 Share Posted September 16, 2009 Thanks for the kind words! We really do appreciate it. Link to post Share on other sites More sharing options...
mountaintree16 Posted September 16, 2009 ID:127645 Share Posted September 16, 2009 @ Raid and the other staff,You are quite welcome!I cannot tell you enough how much I love and appreciate your program as well! :) Link to post Share on other sites More sharing options...
Jamin4u Posted September 16, 2009 Author ID:127663 Share Posted September 16, 2009 I agree with catscomputer that the MBAM team is the best when it comes to response time on false positives.The noticeable improvement with the absence of operating system FP's is the reason I started this topic.I've seen the improvement over the last few version releases.Customer service is the backbone of any business. Link to post Share on other sites More sharing options...
yardbird Posted September 16, 2009 ID:127665 Share Posted September 16, 2009 Great work guys! Link to post Share on other sites More sharing options...
Firefox Posted September 16, 2009 ID:127713 Share Posted September 16, 2009 I am with everyone on this too..... Great Job.....!! Link to post Share on other sites More sharing options...
noknojon Posted September 16, 2009 ID:127721 Share Posted September 16, 2009 @ MysteryFCM Is this done as a quick update or now built into it as a "sidestep" - Link to post Share on other sites More sharing options...
MysteryFCM Posted September 16, 2009 ID:127724 Share Posted September 16, 2009 Can you be a bit more specific as to what you are referring to please? Link to post Share on other sites More sharing options...
noknojon Posted September 16, 2009 ID:127727 Share Posted September 16, 2009 Can you be a bit more specific as to what you are referring to please?Sorry I was not specific, but the lack of FP's that were about earlier - I have not had FP's but kept updating -I was not sure if it was fixed by the wonderful crew or if this was in a latest update - Link to post Share on other sites More sharing options...
MysteryFCM Posted September 16, 2009 ID:127728 Share Posted September 16, 2009 They should be fixed by the latest update? Link to post Share on other sites More sharing options...
noknojon Posted September 16, 2009 ID:127732 Share Posted September 16, 2009 Thank you - Sorry if I added a non specific reply -I just noticed you were here so I thought I would ask - Link to post Share on other sites More sharing options...
MysteryFCM Posted September 16, 2009 ID:127739 Share Posted September 16, 2009 No problem Link to post Share on other sites More sharing options...
exile360 Posted September 16, 2009 ID:127756 Share Posted September 16, 2009 1.41 did fix an issue with IP false positives in XP (the issue wasn't present in Vista or 7) if that's what you're referring to. The rest of the reduction in FP's (both for the IP and the scanner/protection module) are due to the hard work and quick response by the staff (including MysteryFCM ) in this area as well as other parts of the forum and the helpdesk support system. Link to post Share on other sites More sharing options...
Ma2t Posted September 18, 2009 ID:128762 Share Posted September 18, 2009 Thank you for your hard work Malwarebytes team. Link to post Share on other sites More sharing options...
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