Firefox

Yardbird.... as far as mp3 files or music files, if you are downloading them without paying for them, you run a risk of downloading one that may have a virus attached, hence causing either damage to your computer or possibly your MP3 player depending on what the virus was designed to do. When cleaning some computers, after I am done, I install anti-virus software as well, then do and update, afterwards I perform a full scan with the AV software. There are lots of times that I find music that is infected in folders like itunes, limewire, my downloads, my shared files... etc. It is best to have a good AV and MBAM to help protect from these infections.... Of course best solution is to stay away from programs like limewire and the like....

It is a good idea to run a cleaner like CCleaner before doing a quick scan. It will improve the time it takes it to complete. The reason you can not access your wifes files is because she has a password and she has set her profile to private. Log on to each users account and run ccleaner on each account.

Yes it would be a good idea, along with an Anti-virus software.

BMW: Brings Me Women. FIAT: Failure in Italian Automotive Technology. FORD: For Only Rough Drivers. ---- OR ----- Found on Road Dead HYUNDAI: Hope You Understand Nothing's Drivable And Inexpensive.... VOLVO: Very Odd Looking Vehicular Object. PORSCHE: Proof Of Rich Spoiled Children Having Everything. OPEL: Old People Enjoying Life TOYOTA: The One You Only Trust, Always. GOLF/GTI: Girls Only Love Fun / Get Them Inside HONDA: Hanged Over, Now Driving Away.

you can use Microsoft Security Essentials together with Malwarebytes.

We are glad that it has solved your problem with malware..... Indeed MBAM is well worth the money.....

I think that you do after you get over 50 posts....

What version of windows are you using...... Also if you are using Vista or Windows 7 are you running MBAM as Administrator?

Glad you fixed it we have this in the FAQ: For a 732 Error.... Step 1: Verify Internet Connectivity of Internet Explorer: Backup the Registry: Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so. Please download ERUNT from here ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed. Double click on erunt-setup.exe to Install ERUNT by following the prompts. Use the default install settings but say NO to the portion that asks you to add ERUNT to the Start-Up folder. You can enable this option later if you wish. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process. Choose a location for the backup. Note: the default location is C:\Windows\ERDNT which is acceptable. [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe Once you've done your backup, please do the following: Click on Start and select Run In the Run box copy and paste the text in the following code box exactly as written and press Enter or click on OK:REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f Try updating again and if it does not work then please proceed to Step 2 Step 2: Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs: For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well The FAQ contains examples of setting file exclusions for some known AV products. Now try updating Malwarebytes' Anti-Malware once more and if it does not work then please proceed to Step 3 Step 3: Verify Your Internet Connection Settings: Open Internet Explorer Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browser [*]Click on Tools at the top and select Internet Options Note: If you do not see Tools, press the Alt key on your keyboard and it will show up [*]Click on the Connections tab [*]Click on the LAN settings button [*]Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it [*]Under Proxy server make sure that the box next to Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not checked and if it is, click the box next to it to uncheck it [*]Click on the OK button to close the Local Area Network (LAN) Settings window [*]Click on the OK button to close the Internet Options window [*]Try updating Malwarebytes' Anti-Malware again to see if it now works correctly This Link shows how to do the last steps -

EliteKiller thanks for that info, I will point an admin or developer to this thread....

Just curious... have you tried running Win 7 backup with MBAM not installed to see if it works without any hitches? You could always re-install it afterwards.... This way we can see if there may be a potential conflict...

Do as what marktreg stated.... and just to add... You did not state whether you already had MBAM installed before, so if you only installed it recently, did you add the exceptions to you Zona Alarm Suite for MBAM? This could be causing some of your slow down.... Add the exceptions as listed below... Please exclude the following files from your antivirus: Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 32 bit versions Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Please post back and let us know how it went.

What version of windows are you running? I know that there have been some issues with Viper and MBAM working together. Have you entered exceptions for MBAM in your AV and Firewall program? Here is the list of exceptions..... Please exclude the following files from your antivirus: Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 32 bit versions Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Please post back and let us know how it went.

Far as I know there is no conflicts.... Do you get error codes? What is your Antivirus software? What happens when you try and run a backup?

Hello Shadik, and welcome to Malwarebytes.org sounds like you have an infection for sure.... Please follow these instructions. We don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

I can see from your post that you are using: [Malwarebytes' Anti-Malware 1.41 Database version: 3222 Windows 5.1.2600 Service Pack 3 You need to update the program and scan again after the reboot. Current Program version is now v1.44 Update and Scan with Malwarebytes' Anti-Malware Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin) Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode. Update Malwarebytes' Anti-Malware Select the Update tab Click Update [*]When the update is complete, select the Scanner tab [*]Select Perform quick scan, then click Scan. [*]When the scan is complete, click OK, then Show Results to view the results. [*]Be sure that everything is checked, and click Remove Selected. [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt The current definitions are: 3724

Burrrr it looks cold....

Bottom line I remove it from any computer I find it on....

No need to post this in two places.... I replied here http://forums.malwarebytes.org/index.php?showtopic=39649

Hello and welcome to Malwarebytes.... When you ran a scan, did it find any infections? Can we see your scan log? In Device Manager, is your sound card listed or disabled? Let us know

you are quite welcome....

I use a USB Flash drive for this, but my flash drive has a write protection lever so it will not allow anything to be written to it unless I unlock it. Otherwise it is safer to burn to a cd.... they are not that expensive these days anyway....

Hello sashley, and welcome to Malwarebytes.org Sound like malware is closing out your copy of Malwarebytes so you can scan so your computer is infected... Please follow these instructions..... We don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

since it is a Dell try this.... 1. Turn on computer and at the first Dell Logo hit F12 to enter boot options 2. Use your arrow keys and choose Hard Drive Diagnostics (to test your hard drive) If you get an error call dell with that error code cause the drive would be failing. 3. Repeat steps 1 and use arrow keys and go to Diagnostics and perform an express test. This will test your motherboard, video, hard drive, fans, memory etc for failures if you get errors call dell with those errors cause you have failing hardware. If those test come back without errors let us know and perhaps we can proceed from there.