Manual Update Check Not Finding MB v4.15.22 Product Update

[lmacri]

Malwarebytes v4.5.22.236-1.0.1909 was released on 09-Feb-2023 (see @H4V0C's  <here>) but when I click "Check for Updates" at either Settings | General | Application Updates or at Settings | About | Version Information my current Malwarebytes Premium v4.5.21.231-1.0.1890 reports "Malwarebytes is up to date".  These manual update checks will deliver available malware definition updates but cannot find the v4.5.22 product update, and the issue persists after a system restart (note: my laptop is powered off every evening and my Win 10 Fast Startup power option is disabled).

mbst-grab-results.zip

 

The URL for the latest v4.x offline installer at https://downloads.malwarebytes.com/file/mb4_offline is currently offering the mb4-setup-consumer-4.5.22.236-1.0.1909-1.0.65518.exe installer so I assume I could probably do an over-the-top update, but I'm just wondering why my manual "Check for Updates" isn't working as expected today.
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64-bit Win 10 Pro v22H2 build 19045.2486 * Firefox v109.0.1 * Microsoft Defender v4.18.2211.5-1.1.19900.2 * Malwarebytes Premium v4.5.21.231-1.0.1890 * Macrium Reflect Free v8.0.7279 * Inspiron 5583/5584 BIOS v1.21.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

[Malwarebytes]

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[robkarp]

Same here.

[robkarp]

Seems to be fixed.  Just updated now.

[lmacri]

15 minutes ago, robkarp said:

Seems to be fixed.  Just updated now.

Hi robkarp:

Thanks for the heads up.

Did you receive an update to Malwarebytes v4.5.22.236-1.0.1909 (rel. 09-Feb-2023) or the new Malwarebytes v4.5.22.236-1.0.1915 with the updated Component Package (rel. 13-Feb-2023)?  I noticed that @H4V0C posted release notes <here> for v4.5.22.236-1.0.1915 about an hour ago but the only fix listed is "Broken link for Buy now button in tray notifications".

The v4.x offline installer offered at https://downloads.malwarebytes.com/file/mb4_offline hasn't been updated yet and is still offering last Thursday's mb4-setup-consumer-4.5.22.236-1.0.1909-1.0.65518.exe installer.
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64-bit Win 10 Pro v22H2 build 19045.2486 * Firefox v109.0.1 * Microsoft Defender v4.18.2211.5-1.1.19900.2 * Malwarebytes Premium v4.5.21.231-1.0.1890 * Macrium Reflect Free v8.0.7279 * Inspiron 5583/5584 BIOS v1.21.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Edited February 13, 2023 by lmacri

[robkarp]

I have the 1.0.1915 update.

[1PW]

22 minutes ago, robkarp said:

I have the 1.0.1915 update.

CU 1.0.1915 is now the latest release.

Edited February 13, 2023 by 1PW

[David H. Lipman]

1 minute ago, 1PW said:

CU 1.0.1915 is a beta.

If it was, it is now official.

[1PW]

Just now, David H. Lipman said:

If it was, it is now official.

You are correct, Dave. I needed to update to see that.

[lmacri]

16 hours ago, robkarp said:

Seems to be fixed.  Just updated now.

Problem solved.  Thanks to everyone for their feedback.

I tried another manual update check at Settings | General | Application Updates | Check for Updates this morning and received the latest update to v4.5.22.236-1.0.1915.

The v4.x offline installer at https://downloads.malwarebytes.com/file/mb4_offline has also been updated and is now offering mb4-setup-consumer-4.5.22.236-1.0.1915-1.0.65672.exe.
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64-bit Win 10 Pro v22H2 build 19045.2486 * Firefox v109.0.1 * Microsoft Defender v4.18.2211.5-1.1.19900.2 * Malwarebytes Premium v4.5.22.236-1.0.1915 * Macrium Reflect Free v8.0.7279 * Inspiron 5583/5584 BIOS v1.21.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

[winactive]

I have a couple of installations on different laptops.

4.5.25.256 is up and installed as I updated with the installer.

4.5.20.230 is on the other machine and the update package is current but the component package is 1868 when 1957 is current. I have found the Malwarebytes 4.5 thread today but the Release Notes page is still on 4.5.23. Checking for updates says "up to date" repeatedly.

Finding I have to update with the public installer is a bit tedious and not having release notes on the public site is also not ideal.

All a bit uncoordinated and random. Please take this as feedback.

[ChuckOp]

7 hours ago, winactive said:

I have a couple of installations on different laptops.

4.5.25.256 is up and installed as I updated with the installer.

4.5.20.230 is on the other machine and the update package is current but the component package is 1868 when 1957 is current. I have found the Malwarebytes 4.5 thread today but the Release Notes page is still on 4.5.23. Checking for updates says "up to date" repeatedly.

Finding I have to update with the public installer is a bit tedious and not having release notes on the public site is also not ideal.

All a bit uncoordinated and random. Please take this as feedback.

Anytime a manual check doesn't get you the latest Component package is concerning.  Any chance you saved off logs so we can look into the problem?

[Porthos]

8 hours ago, winactive said:

4.5.20.230 is on the other machine and the update package is current but the component package is 1868 when 1957 is current. I have found the Malwarebytes 4.5 thread today but the Release Notes page is still on 4.5.23. Checking for updates says "up to date" repeatedly.

Starting with this computer,

Please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

 

• Download the Malwarebytes Support Tool
• In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
• In the User Account Control pop-up window, click Yes to continue the installation
• Run the MBST Support Tool
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
• A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thanks