1PW

Spam Hunters
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About 1PW

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    1PW
  • Birthday 05/22/1940

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    Agnes - loved forever.

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  1. Hello @Solitario: The Malwarebytes' developers/staffers/helpers must have good data for a quality fault analysis. Thank you for the data archive. The Malwarebytes' developers/staffers have written a recently updated data gathering tool to assist their analysis. Please download/run the following Malwarebytes written data gathering support tool, on the system in question, freshly restarted in the Windows NORMAL boot mode: Download the trusted, Malwarebytes authored arwlogs.exe utility/tool and save to a system Administrator's desktop of the system in question. arwlogs.exe is an information gathering tool that neither installs nor does it make system/registry hive changes. Single right-click the arwlogs.exe icon and select Run as administrator. If a Windows User Account Control (UAC) alert/prompt for arwlogs.exe appears, select the "Yes" button to continue. If a Windows SmartScreen warning alert/prompt for arwlogs.exe appears, select "More info" then select the "Run anyway" button to continue. A Command window will appear and its contents may be mostly ignored. When "Press any key to continue . . . " appears at the bottom of the Command window, type an Enter key to close the window. A zipped archive (yyyy-mm-dd-{COMPUTERNAME}.zip) should have been generated to the system Administrator's desktop. Delete arwlogs.exe from the Administrator desktop. Attach the above zipped archive to your next reply in this topic. Since you may have not already done so by now, please consider selecting the "Follow" button, near the upper-right corner of your topic, to receive timely notifications regarding replies. Although more data may be required, after the requested data is posted, the Malwarebytes' team can commence their analysis. Thank you always for your assistance.
  2. Hello @alvin6 and The Malwarebytes' developers/staffers/helpers must have good log data for a quality fault analysis to commence. 1) From the locked/pinned topics, at the beginning of this sub-forum, please follow the steps within the topic at Having problems using Malwarebytes? Please follow these steps 2) In the next reply to your topic, please only attach the three (3) separate files that are developed above: mb-check-results.zip, FRST.txt, and Addition.txt. 3) Since you may have not already done so by now, please consider selecting the "Follow" button, near the upper-right corner of your topic, to receive timely notifications regarding replies. Thank you.
  3. Hello @ThunderPursuit and Since you believe your system may be infected by malware, a request has been made to move your topic to the Malware Removal for Windows sub-forum where you will be assisted by professionals. I strongly recommend you take no further actions that could potentially damage your system. Thank you.
  4. Hello @kdubherse: Thank you for the good news feedback.
  5. Hello @amd098 and MB3 v3.0.6.1469 had/has been replaced by more than one update, of which the current release is v3.1.2.1733 and those updates contained very many fixes compared to your system's current version. Although the current MB3 update is being throttled out, an individual user is more than welcome to immediately install the update before your system's update is chosen on a random basis, or before the updating throttle is opened to full. This would certainly be the case if you are one of the few users experiencing an MB3 issue. Since at least one MB3 update was missed, please consider employing the MB-Clean support tool only for this one-time update process. As a safety precaution, please store the system's MB3 license key separately until the system in question and MB3 are running well with v3.1.2.1733. After completion, please respond to your topic with the status of the system. Since you may have not already done so by now, please consider selecting the "Follow" button, near the upper-right corner of your topic, to receive timely notifications regarding replies. Thank you.
  6. Hello @ecbritz: Although technically no new pure virus classifications have appeared since about 2012, many MB3 Premium users have a full-time, installed, top-tier antivirus application of their choice running in parallel. Your call. Thank you for your query.
  7. Hello @kdubherse and MB3 v3.0.6.1469 had/has been replaced by more than one update, of which the current release is v3.1.2.1733 and those updates contained very many fixes compared to your system's current version. Although the current MB3 update is being throttled out, an individual user is more than welcome to immediately install the update before your system's update is chosen on a random basis, or before the updating throttle is opened to full. This would certainly be the case if you are one of the few users experiencing an MB3 issue. Since at least one MB3 update was missed, please consider employing the MB-Clean support tool only for this one-time update process. As a safety precaution, please store the system's MB3 license key separately until the system in question and MB3 are running well with v3.1.2.1733. After completion, please respond to your topic with the status of the system. Thank you.
  8. Hello @shanafan: MB3 v3.0.6.1469 had/has been replaced by more than one update, of which the current release is v3.1.2.1733 and those updates contained very many fixes compared to your system's current version. Although the current MB3 update is being throttled out, an individual user is more than welcome to immediately install the update before your system's update is chosen on a random basis, or before the updating throttle is opened to full. This would certainly be the case if you are one of the few users experiencing an MB3 issue. Since at least one MB3 update was missed, please consider employing the MB-Clean support tool only for this one-time update process. As a safety precaution, please store the system's MB3 license key separately until the system in question and MB3 are running well with v3.1.2.1733. After completion, please respond to your topic with the status of the system. Since you may have not already done so by now, please consider selecting the "Follow" button, near the upper-right corner of your topic, to receive timely notifications regarding replies. Thank you.
  9. Hello @moetee: The Malwarebytes' developers/staffers/helpers must have good log data for a quality fault analysis to commence. 1) From the locked/pinned topics, at the beginning of this sub-forum, please follow the steps within the topic at Having problems using Malwarebytes? Please follow these steps 2) In the next reply to your topic, please only attach the three (3) separate files that are developed above: mb-check-results.zip, FRST.txt, and Addition.txt. Thank you.
  10. Hello @AuntieBee: The Malwarebytes' developers/staffers/helpers must have good log data for a quality fault analysis to commence. 1) From the locked/pinned topics, at the beginning of this sub-forum, please follow the steps within the topic at Having problems using Malwarebytes? Please follow these steps 2) In the next reply to your topic, please only attach the three (3) separate files that are developed above: mb-check-results.zip, FRST.txt, and Addition.txt. Thank you.
  11. Hello @RichardT: The Malwarebytes' developers/staffers/helpers must have good log data for a quality fault analysis to commence. 1) From the locked/pinned topics, at the beginning of this sub-forum, please follow the steps within the topic at Having problems using Malwarebytes? Please follow these steps 2) In the next reply to your topic, please only attach the three (3) separate files that are developed above: mb-check-results.zip, FRST.txt, and Addition.txt. 3) Since you may have not already done so by now, please consider selecting the "Follow" button, near the upper-right corner of your topic, to receive timely notifications regarding replies. Thank you.
  12. Hello @billbled and The Malwarebytes' developers/staffers/helpers must have good log data for a quality fault analysis to commence. 1) From the locked/pinned topics, at the beginning of this sub-forum, please follow the steps within the topic at Having problems using Malwarebytes? Please follow these steps 2) In the next reply to your topic, please only attach the three (3) separate files that are developed above: mb-check-results.zip, FRST.txt, and Addition.txt. Thank you.
  13. Hello @s00nt and The Malwarebytes' staffers/helpers must have good log data for a quality fault analysis to begin. 1) Then, please follow the steps within the locked/pinned topic at Having problems using Malwarebytes? Please follow these steps 2) In your next reply, please only attach the three (3) separate files that are developed above: mb-check-results.zip, FRST.txt, and Addition.txt. 3) Since you may have not already done so by now, please consider selecting the "Follow" button, near the upper-right corner of your topic, to receive timely notifications regarding replies. Thank you.
  14. Hello @tommybio: Before an install/re-install of anything is attempted, the Malwarebytes' developers/staffers/helpers must have good log data for a quality fault analysis. 1.) Please follow the steps within the locked/pinned topic at Having problems using Malwarebytes? Please follow these steps 2.) In your next reply to this topic, please only attach the three (3) separate files that are developed above: mb-check-results.zip, FRST.txt, and Addition.txt. Thank you.
  15. Hello @DaveL178 and The Malwarebytes' staffers/helpers must have good log data for a quality fault analysis to begin. Reference: https://www.malwarebytes.com/support/guides/mbam/Reports.html#view -> Viewing or Deleting Logs. 1) Using the referenced guide above, please generate an appropriate text (.txt) file that shows what was discovered by the scan you mentioned. 2) Then, please follow the steps within the locked/pinned topic at Having problems using Malwarebytes? Please follow these steps 3) In your next reply to this topic, please only attach the four (4) separate files that are developed above: Scan.txt, mb-check-results.zip, FRST.txt, and Addition.txt. Thank you.