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robkarp

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Everything posted by robkarp

  1. Where can I find the completed scan reports and, also, the web sites previously blocked? I could view these historical reports in version 3 (and delete them if desired) but I cannot find this functionality in version 4.
  2. Thank you for this, Maurice. I just went through your procedure and verified my lifetime license is shown correctly under 3.3.8.
  3. Do not do this! Please, please, please do not do this! Some time ago an error in a MB data base update resulted in MB quarantining windows system files and literally turning PCs into doorstops. Mine was one of them. Were it not for my back-up software I would have been completely hosed. Just investigate each item and decide for yourself whether or not to quarantine.
  4. My bad. You're correct. Looks like all of those files were 2017. It was the self-protection setting that was preventing me from deleting the files. The history doesn't concern me. I know they're commonly ads of one sort or another from checking the reports. I removed them and re-enabled self-protection. Just seems like a lot of space. I think I'll try to remember to clean those out once a year.
  5. It's the folder in the earlier post from dcollins. I have 1833 files in there going back 5 years or so. If they're not needed I'd like to get rid of them.
  6. Any idea why I can't delete all of those files? When I try, Windows complains I need to be from the Administrators group. I am the Administrator.
  7. This worked perfectly. Even though version 2 was in a different folder than version 3 installed to, the new version "knew" about the old and deleted it. All settings, preferences, and license info were carried over from version 2 to version 3. Nice job people!
  8. I have two (2) computers with lifetime licenses. One upgraded to version 3 a couple of weeks ago. The second has yet to receive the update. Checking for updates yields nothing (the option to check for program updates is checked). What's the best way to update to version 3? I'd prefer to retain settings and preferences if possible. I did download the version 3 installer but it wants to install into a different directory than the existing version 2 installation. Thanks.
  9. I also use ShadowProtect but I have not had this issue (thankfully).
  10. Thanks for the response. I did choose the upgrate path and everything seems to be working. Everything's green. Looks like all of my prior settings were transferred as well. Hopefully everything will stay green. Thanks again.
  11. I am using Malwarebytes Anti-Malware 2.2.1.1043 - lifetime license. For the first time I am getting the message that I need to update to 3.0.6.1469. I am extremely anxious about doing so given all I have been reading here. Is it safe to do so? If so, what is the best method for doing so?
  12. I have been receiving emails from the above supposed URL. Not https:// and not malwarebytes.org. I am suspicious. Is this you?
  13. It's from GTA V. The file is fine. It's your encrypted license information identifying you and your PC to help prevent pirating.
  14. FWIW I have never had an issue with MBAM and MSE working together and have not had to exclude anything from within MBAM.
  15. How often is the rootkit data base updated? The reason I ask is that Malwarebytes just completed a scheduled threat scan and I peeked at the scan log. The log says the data base is one of the March 30 versions (2015.03.30.10) but the rootkit data base is still from March 26 (2015.03.26.01). But when I check for updates, Malwarebytes tells me none are available. This is the paid version and is the latest build. Log.txt
  16. Just trying to help. I have always been able to get MBAM to crash when updating a scheduled task IF I do not change the date that the task originally used. As I type, the date is 02/18/2015 where I am. Let's say I created a scheduled task and the original date for that task was 02/01/2015. I can edit that task but if I do not change the 02/01/2015 date when I save the task and try to exit, MBAM will crash. As I've said, I have always been able to make that happen ever since I purchased the program years ago. I just assumed I was an idiot and everyone else knew to change the date to something current. Don't know if this is on point or not so I apologize if it is not.
  17. Presently I have MBAM scheduled to run a Threat Scan every three (3) hours with the instruction to update the data base beforehand. I have a Custom Scan scheduled to run weekly which scans my entire C: drive. My AV is MS Security Essentials. I have that set to run a Quick Scan daily and a Full Scan weekly. I am reading that it is not necessary nor recommended to run a regular MBAM full C: scan. Is that correct? If I delete that weekly scan does everything else look sufficient to you? Thanks.
  18. Language is English (was offered up that way during installation) and I do not recall ever being asked about setting a region during installation so it would still be at whatever the default setting is.
  19. I also have a weekly (custom) scan scheduled which shows "Repeats one every 0 weeks". If I open up the task to edit it, it shows it is scheduled to repeat once every 1 weeks. And it will stay that way for a while on the summary display but eventually it will revert back to showing the repeat every 0 weeks. It is not necessary for me to reboot the computer for the 0 weeks display to eventually return. But, and this is the important part, the scan runs as scheduled so I think this is purely a cosmetic issue on the summary scheduled task page, at least it is for me. No concerns here, just FYI.
  20. I did exactly as you requested/instructed. The results are attached. Once again, thank you for your time and attention. Scan Results.txt
  21. Thank you for looking into this. The information you requested is attached. Wininit.txt
  22. For some reason today all of my automated scheduling settings disappeared. I had two tasks scheduled but today they were gone. This hasn't happened before. I'm using the latest version. Also, whenever I run a scan manually (as I did today since my scheduled scan didn't run due to the task disappearing) and then try to close MBAM (after the scan finishes) it doesn't close right away and windows displays an error box saying MBAM is not responding. If I wait long enough eventually it will close and seemingly run normally thereafter. Any ideas? Logs attached. Addition.txt CheckResults.txt FRST.txt
  23. Thanks but no. After doing some research I'm certain this is a false positive (another "Trojan.Agent.ED" false alarm). The file in question and Malwarebytes had been living together for years until three days ago. Not logical. I just went ahead and excluded the file. Still don't understand why the product went ahead and quarantined the file when that setting was not checked. I am one of the hundreds (thousands?) of victims of that notorious data base issue a few months back that caused my PC to literally eat itself to death. I'm much more concerned about the setting being ineffective than I am about the false positive because if you mess up again, what's going to prevent my PC from self-destructing all over again? Protection Logs.zip
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