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lmacri

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  1. Hi exile360: Which beta version (or bug) are you referring you? Erix's product update announcement <here> for Beta v4.1.2.73 / Component Package 1.0.979 says... .. and employee Becky Dubrow's thread Performance Issue with Windows 10 2004 pinned at the top of this Malwarebytes for Windows board hasn't been updated since it was posted on 25-Jun-2020. ------------- 64-bit Win 10 Pro v1909 build 18363.900 * Firefox ESR v68.10.0 * Windows Defender v4.18.2006.10 * Malwarebytes Free v4.1.2-1.0.976
  2. Hi Porthos: Thanks for the quick reply. I went ahead and manually deleted those stray .QMLC files in AppData\Local\mbam and AppData\Local\mbamtray before installing MB Free v4.1.2-1.0.972 and all went well. I don't know if the long scan times some v4.1.x users have reported only affect MB Premium users, but I ran a few Threat Scans in MB Free v4.1.2 and those scans ran just as fast, if not faster, as they did in MB Free v3.8.3 on my Win 10 v1909 machine (Fast Startup disabled). As you predicted, the clean install of MB Free v4.1.2 re-created a new set of hidden .QMLC files in AppData\Local\mbam. ------------- 64-bit Win 10 Pro v1909 build 18363.836 * Firefox ESR v68.10.0 * Windows Defender v4.18.2006.10 * Malwarebytes Free v4.1.2-1.0.972 Dell Inspiron 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G SSD, Intel UHD Graphics 620
  3. I uninstalled Malwarebytes Free v3.8.3.2965-1.0.629 from Control Panel | Programs | Programs and Features today and then ran the latest Malwarebytes Support Tool v6.1.2.802 (Advanced Options | Clean) to try and wipe the last remaining traces from my system. The attached log mbst-clean-results.txt shows the following errors... 2020-07-03 11:38:56.959 Failed to delete Folder c:\users\<myusername>\appdata\local\mbam\, reason:(The directory is not empty.(error=145)), 2020-07-03 11:38:56.984 Failed to delete Folder c:\users\<myusername>\appdata\local\mbamtray\, reason:(The directory is not empty.(error=145)) ...and a registry scan with CCleaner still finds multiple registry entries related to Malwarebytes (which I did not remove since I assume they're harmless remnants). Does anyone know the purpose of the .QMLC files in those hidden \Appdata\Local folders (a Google search suggests they have something to do with Qt Creator and/or the QML programming language) and whether it's safe to manually delete them before I install the latest MB Free v4.1.2.73-1.0.972? I installed MB v3.9.3 on my computer on 20-Aug-2019, so these orphaned files were all created within a day or two of that installation. None of my Threats Scans have detected a threat since MB Free v3.9.3 was installed. ------------- 64-bit Win 10 Pro v1909 build 18363.836 * Firefox ESR v68.10.0 * Windows Defender v4.18.2006.10 * Malwarebytes Free v3.8.3-1.0.629 Dell Inspiron 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G SSD, Intel UHD Graphics 620 mbst-clean-results.txt
  4. Hi MrPNutts: Employee bdubrow has just pinned the topic Performance Issue with Windows 10 2004 at the top of this Malwarebytes for Windows board. You should subscribe to that topic since bdubrow has stated that "We'll post updates to the situation on this thread, as available".
  5. Hi BertRAMAerts: I don't have permission to view the logs you've attached to your previous posts, so I was curious if Malwarebytes Premium is the primary real-time antivirus on your Win 10 v2004 machines [i.e., if Settings | Security | Windows Security Center | Always Register Malwarebytes in the Windows Security Center is ON (the default for MB Premium v4.x). If yes, is the Limited Periodic Scanning feature described in the TenForums tutorial How to Turn On or Off Periodic Scanning with Windows Defender Antivirus in Windows 10 is turned on in your Windows 10 Virus & Threat Protection settings and running background scans? Note that the setting to enable Windows Defender's Limited Period Scanning won't appear if you use the built-in Windows Defender antivirus as your primary real-time protection. ------------- Dell Inspiron 15 5584 * 64-bit Win 10 Pro v1909 build 18363.836 * Firefox ESR v68.9.0 * Windows Defender v4.18.2005.5 * Malwarebytes Free v3.8.3
  6. Hi BertRAMAerts: Is Malwarebytes Premium v4.1.0.56-1.0.931 working correctly with Win 10 Version 2004 with Ransomware Protection enabled, or do you still have Ransomware Protection disabled? Your image from today looks like the same product / component package you were using <here> on 01-Jun-2020, but with a newer v1.0.25268 update package (a.k.a. malware definitions database). ------------- Dell Inspiron 15 5584 * 64-bit Win 10 Pro v1909 build 18363.836 * Firefox ESR v68.9.0 * Windows Defender v4.18.2005.5 * Malwarebytes Free v3.8.3
  7. Hi Maurice Naggar: I'm not sure why my post above was split off from BertRAMAert's thread MalwareBytes 4.1.056 not compatible with Windows 10 2004 (who noted that turning off Windows Fast Startup and reinstalling MB v4.1.0.56 appears to have solved their problem) but the Forum Mods might as well delete this entire thread now. As a standalone post there's no context to my comments and it was not my intent to warn Malwarebytes users that Norton 360 might not run correctly after their Win 10 OS is updated to Version 2020. ---------------- 64-bit Win 10 Pro v1909 build 18363.778 * Firefox ESR v68.8.0 * Windows Defender v4.18.2004.6 * Malwarebytes Free v3.8.3-1.0.629
  8. Just an FYI that some Norton 360 users have reported similar glitches after the Windows 10 Version 2004 (May 2020) update was installed - see MatureSoccerFan's 28-May-2020 thread Windows 10 Version 2004. Conflict with Norton Security? in the MS Answers forum for one example. In that case a reinstall of their Norton product using the Norton Remove and Reinstall tool solved the problem. If users are having problems with Malwarebytes v4.1.0.56 (the current stable release, not the v4.1.1 beta) after Win 10 Version 2004 is installed I wonder if a clean reinstall of Malwarebytes using the Malwarebytes Support Tool (Advanced | Clean) would work better than an over-the-top update with the offline installer as suggested in post # 3? There was also a suggestion in that MS Answers thread that disabling the Fast Startup power option in Win 10 as instructed <here> might have prevented this problem. Norton and Malwarebytes users with Win 8.x and Win 10 OSs are often asked to disable Fast Startup to ensure their security software loads correctly at boot-up, and Microsoft apparently just posted their own warning about problems with Windows Update failures when Fast Startup is enabled (the default setting) in the MS support article Updates May Not be Installed with Fast Startup in Windows 10. ---------------- 64-bit Win 10 Pro v1909 build 18363.778 * Firefox ESR v68.8.0 * Windows Defender v4.18.2004.6 * Malwarebytes Free v3.8.3-1.0.629
  9. Hi Porthos: I currently use Malwarebytes v3.8.3.2965-1.0.269 and the latest v3.x offline installer at https://downloads.malwarebytes.com/file/mb3-windows-legacy is called mb3-setup-consumer-3.8.3.2965-1.0.629-1.0.13137.exe, and both the Malwarebytes product version and component package version have always been explicitly included in the file name of any v3.x installer. Just to confirm, are you saying that there has been a change in nomenclature for the full offline v4.x installers, and that the installer version (and not the Malwarebytes product version) is used in the name of the installer? When I downloaded the v4.x offline installer from https://downloads.malwarebytes.com/file/mb4_offline in early May 2020 (i.e., just after Component Package v1.0.889 was released) the full offline installer was named mb4-setup-consumer-4.1.0.159-1.0.889-1.0.23156.exe, so that older installer also started with "mb4-setup-consumer-4.1.0.159-x.x.xxx-x.x.xxxxx.exe" even though the component package and update package (aka malware definition database) were different. ---------------- 64-bit Win 10 Pro v1909 build 18363.778 * Firefox ESR v68.8.0 * Windows Defender v4.18.2004.6 * Malwarebytes Free v3.8.3-1.0.629 Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G SSD, Intel UHD Graphics 620
  10. The product update announcements in Erix's pinned thread Malwarebytes 4.1 indicate the latest product is MB v4.1.0.56 but the offline installer at https://downloads.malwarebytes.com/file/mb4_offline is currently named mb4-setup-consumer-4.1.0.159-1.0.920-1.0.24046.exe. What is the difference between v4.1.0.56 and v4.1.0.159, and am I correct that v4.1.0.159 is not delivered via regular update channels if a user with MB v4.1.0.56 performs a manual check for updates? ---------------- 64-bit Win 10 Pro v1909 build 18363.778 * Firefox ESR v68.8.0 * Windows Defender v4.18.2004.6 * Malwarebytes Free v3.8.3-1.0.629 Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G SSD, Intel UHD Graphics 620
  11. I started this thread is over 3 years ago and Aura's 29-Jan-2017 post <above> answered my question. This topic is no longer relevant since newer versions of MB Clean and the Malwarebytes Support Tool have been released since January 2017, so I have no objections if a Forum Mod wants to lock this thread.
  12. Hi SPDIF: Do your clients rely on Dell for customer support? My Inspiron 5584 is less than a year old and is still under warranty, and I've been warned by Dell that uninstalling the Dell SupportAssist (DSA) will essentially void my warranty and I will not be allowed to initiate support tickets with Dell Customer Support (which I've already had to do once after Windows Update delivered an incorrect driver update that didn't match my Inspiron model; driver updates are now disabled for Windows Update on this Win 10 Pro machine). If I disable data telemetry in the DSA settings at Settings | Privacy I've also discovered that the online "Detect Drivers" check for the latest certified drivers cannot detect my Dell Service Tag (the unique identifier that specifies my hardware configuration like my SSD make/model, etc.) on the Inspiron 5584 support page at https://www.dell.com/support/home/en-ca/product-support/product/inspiron-15-5584-laptop/drivers. ---------------- 64-bit Win 10 Pro v1909 build 18363.720 * Firefox ESR v68.8.0 * Windows Defender v4.18.2004.6 * Malwarebytes Free v3.8.3-1.0.629 * Dell SupportAssist v3.5.0.448 Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G SSD, Intel UHD Graphics 620
  13. Hi Bonecrusher: Dell SupportAssist should run an automatic check for updates at each launch, and the SupportAssist for my Inspiron 5584 recently received an update from v3.4.5.366 to v3.5.0.448 a few days ago in early May 2020. Unfortunately, the link to the release notes <here> hasn't been updated yet and still downloads a PDF for the old v3.4.5 change log. I currently use Malwarebytes Free v3.8.3 as an on-demand scanner so I haven't experienced the same "Scan Hardware" issues described in this thread, but I did have to do a complete wipe of SupportAssist using Revo Uninstaller Free back in January 2020 and then reinstall with a fresh copy of the Dell SupportAssist for PCs installer (SupportAssistInstaller.exe) to fix "An unexpected error occurred" message that occurred every time "Get Drivers & Downloads"ran. ---------------- 64-bit Win 10 Pro v1909 build 18363.720 * Firefox ESR v68.8.0 * Windows Defender v4.18.2004.6 * Malwarebytes Free v3.8.3-1.0.629 * Dell SupportAssist v3.5.0.448 * Revo Uninstaller Free Portable v2.1.1 Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G SSD, Intel UHD Graphics 620
  14. Hi GLionel: Further to your 05-Dec-2019 post # 13 in chantal11's thread Windows 10 Version 1909 Unusable with MBAM 4.0 Enabled, could you please confirm that: You have a Win 10 v1909 (Pro or Home) operating system, You were testing the latest available Malwarebytes Premium v4.x (e.g., v4.0.4.49-1.0.750), Malwarebytes v4.x was registered as your primary security product [i.e., Settings | Security | Windows Security Center | Always Register Malwarebytes in the Windows Security Center was turned ON (the default setting) so that your Windows Defender antivirus was turned off (see Maurice Naggar's post # 15 in chantal11's thread about this setting), Your poor system performance improved when the real-time Malware Protection feature in Malwarebytes Premium v4.x was disabled as chantal11 reported in post # 14 (i.e., having Web, Ransomware and Exploit Protection enabled did not cause a problem), Downgrading back to Malwarebytes Premium v3.8.3 solved your problem. I don't know if you can recall all this information, but it looks like a Forum Moderator split some of your comments in chantal11's thread off into this new thread and it's a bit hard now to figure out your system specs or what problems you encountered after upgrading to Malwarebytes v4.x. ----------- Dell Inspiron 5584 * 64-bit Win 10 Pro v1903 build 18362.418 * Firefox ESR v68.3.0 * McAfee LiveSafe v16.0 R22 / VirusScan 22.7.150 * MB Premium v3.8.3-1.0.627
  15. Hi AdvancedSetup: Does the Scam Protection feature in the current Malwarebytes Browser Guard for Firefox v2.1.2 provide any protection against the bug described in today's 05-Nov-2019 Ars Technica article Actively Exploited Bug in Fully Updated Firefox is Sending Users into a Tizzy? I'm not really sure how Scam Protection works in the Browser Guard extension e.g., if Malwarebytes maintains a list of blacklisted URLs that host these fake pop-ups or if there's some sort of real-time heuristic (behaviour-based) detection built in to Browser Guard. From that Ars Technica article: Kudos to bjm_ for providing a link to that Ars Technica article <here> in the Norton Tech Outpost board.
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