exile360

I've heard from other users who have both running in realtime and they've said it works fine. Boclean works with darn near everything because of the way it works (all it does is run a quick check of processes running in memory every ten seconds to see if any are malicious). To make sure you have no conflicts, Boclean has an "excluder" that lets you add programs to a trusted zone so they don't get scanned. Add all the active components of Avira as well as MBAM's protection component and you should be fine.

The wait time varies and all the experts who assist do so on a volunteer basis, you factor that in with the fact that it's the holidays and many/most of them are probably spending times off the PC and with their families, plus the fact that malware is more prevalent this time of year due to online shopping etc and it could be a while, but don't worry someone will respond to help. Please just be patient with us, thanks. Also, in the meantime (if you haven't already done so), please try updating again and do a quick scan to see if it's able to knock it out for you, although even if it does, I would still wait an a response in our hijackthis forum.

To be on the safe side, instead of just removing it please follow the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 This process will allow an expert to analyze what's going on and if it is in fact related to an infection. Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

Greetings and welcome to the forum. To get you fixed up please read the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

Greetings, I'm not a moderator or one of the developers, but I am a very experienced user (especially when it comes to running multiple security programs on a single system). Malwarebytes' and most programs like it (you would typically classify these as "antispyware" although they detect much more these days than just spyware alone) are designed to run alongside an active antivirus software without causing conflicts. This is due to the fact that they are not antivirus programs and will do nothing against a run of the mill virus, in fact, Malwarebytes' is designed to specifically detect threats that your average antivirus program would miss, that's why it's so valuable to have such a program in addition to an antivirus. You can see from my signature that I use several programs with realtime protection because I believe in a layered approach to security and I won't put my faith in any one product to stop every single virus/spyware/trojan/exploit out there on any given day because there's just too much of it so it isn't possible. I don't run Malwarebytes' in realtime (yet) simply because it's currently not compatible with 64bit Windows, which is what I use. But once it is, you can bet I'll have it running, although at that point I will probably disable the protection component in SUPERAntiSpyware because the 2 of them may conflict (not sure, haven't tested yet). Everything else will probably remain as it is, perhaps with the exception of TeaTimer as I've heard a few say it was incompatible with Malwarebytes' in realtime mode.

Greetings and welcome to the forum. To get you fixed up please read the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

Nope, but they are using publicly available logos for advertising Malwarebytes' Anti-Malware and they seem to link to a legit selling site for Malwarebytes' licenses. Perhaps one of the mods could jump in here to clarify, but I don't see any direct affiliation, but also don't see anything malicious.

Greetings and welcome to the forum. To get you fixed up please read the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 The logs need to go in that area to make sure you get help from the proper people (the experts in malware removal). Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

Hello Insomniac, you could give the ShockWave uninstaller a try, it's official from adobe: http://fpdownload.macromedia.com/get/shock...uninstaller.exe

Greetings Kay, To get you fixed up please read the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

If a threat is detected in realtime with Malwarebytes' it will offer you the option to ignore the threat, but 99% of the time either both won't catch it or one will catch it and remove/quarantine it before the other one detects it, generally speaking your AV will have first dibs on anything coming into your computer. Besides that, Malwarebytes' is designed to catch threats not typically detected by antivirus software, in fact that's why it exists, because the AV companies over the past few years have really dropped the ball when it comes to the nastier, and often most common types of malware on the net.

Greetings, yes the 2 work well together, I've seen many users who use the two of them in tandem without issues or conflicts (both with realtime protection enabled).

Greetings and welcome. A good tutorial for hijackthis can be found here: http://www.bleepingcomputer.com/tutorials/tutorial42.html For combofix see here: http://www.bleepingcomputer.com/combofix/how-to-use-combofix Info for avenger: http://swandog46.geekstogo.com/avenger2/avenger2.html For Otlistit I couldn't find a how to or anything, but basically it lets you create a list of files modified or created in the last x number of days (very useful if you know when at least one malicous file was created to help track down others you don't know are there). rslist is similar to Otlistit in what it does except it is designed to run with HijackThis and adds similar info to your HijackThis log that you would get running Otlistit (like files created and modified recently etc). All that being said, if you are still having issues with a stubborn infection please read the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. If you want to learn to become a malware removal expert and really learn how to use those tools and much more then you should just google malware removal school as there are a lot of great sites on the web that will teach you all the basics to get you going. The best part is, they're free. Just keep in mind it's a time consuming process so be prepared to WORK. I hope I was helpful. Good luck and safe surfing.

Greetings and welcome to the forum. To get you fixed up please read the instructions here, no worries if some of the scans won't run or complete, just do the ones you can: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

If you're still there, and it's still not working then please give this a try: Copy the following into notepad and save it as a .reg file (you can call it fix.reg or something else if you'd like): Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver] "DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27" "ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\ 74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,\ 00,73,00,69,00,65,00,78,00,65,00,63,00,20,00,2f,00,56,00,00,00 "Description"="@%SystemRoot%\\system32\\msimsg.dll,-32" "ObjectName"="LocalSystem" "ErrorControl"=dword:00000001 "Start"=dword:00000003 "Type"=dword:00000010 "DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00 "ServiceSidType"=dword:00000001 "RequiredPrivileges"=hex(7):53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,\ 00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,\ 74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00,6c,00,65,00,50,00,72,00,69,\ 00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,63,00,\ 6b,00,4d,00,65,00,6d,00,6f,00,72,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,\ 00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,\ 73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00,6f,00,72,00,69,00,74,\ 00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,\ 65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00,6d,00,61,00,6e,\ 00,65,00,6e,00,74,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\ 00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,\ 00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,\ 69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\ 00,53,00,65,00,43,00,68,00,61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,00,\ 66,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,\ 00,65,00,50,00,72,00,6f,00,66,00,69,00,6c,00,65,00,53,00,69,00,6e,00,67,00,\ 6c,00,65,00,50,00,72,00,6f,00,63,00,65,00,73,00,73,00,50,00,72,00,69,00,76,\ 00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,\ 72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,\ 00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,\ 47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\ 00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\ 72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\ 00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,\ 73,00,74,00,6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,\ 00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,\ 51,00,75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,\ 00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,\ 50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,\ 00,61,00,6b,00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,\ 50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,\ 00,6f,00,61,00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,\ 76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00 "FailureActions"=hex:84,03,00,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\ 00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00After you've saved the file, simply double click it, reboot and then see if it works now.

Greetings. It is very worth it to have the pro version as it prevents nasties like this one (and many, many others) from infecting your system. It's light on system resources, updates automatically and can be used to schedule automatic scans. It's also designed to play nice with antivirus so running Malwarebytes' Pro and a good antivirus would be an excellent way to go to protect their systems.

Unfortunately Dial-a-fix won't work on Vista (pops up with a message saying as much as soon as you try to run it). So I think option a) is your only chance at this point, unless someone knows a tool that does what dial-a-fix does but works with Vista.

Well, your best bet (aside from having the pro version of Malwarebytes' installed with realtime protection enabled of course) would be to avoid file sharing programs, porn sites, myspace, facebook, forwarded emails, spam emails and of course beware of ads that seem too good to be true (like free xbox 360's or Wii's). Other than that, run a good antivirus and keep it up to date, update windows, remove old versions of Java, or don't even install Java if you don't really need it, keep flash player updated as well as Shockwave Player if you use it, and keep a good firewall and antispyware/antimalware program and keep them updated. That's about it. The biggest problem, particularly with this one is that they keep updating the infection to bypass most security software, so if you hit a new variant it's unlikely to get blocked unless you have security software with really good heuristics. Scary, I know, but awareness is the best defense.

Yes, AVG isn't bad, but I prefer Avast or Avira (both have free versions) as they tend to have better detections of newer infections and are light on resources, and if you're willing to pay, I'd go with Kaspersky, Avira Premium (more protection than the free version), or NOD32.

In my experience a layered approach is generally best and no "all-in-one" solution can possibly stop or even detect every active infection on the net on any given day and as long as you use a good mix of active and passive software to protect yourself you should be in great shape as long as the softwares don't conflict with one another. You do have to be careful having more than one antivirus installed though, unless it's something portable like Clamwin due to the kernel level drivers they use because even if one of your on demand antiviruses isn't running in the background, it's drivers still get loaded with every boot and can cause conficts. But as far as antispyware and antimalware tools go, I never put my trust in just one. You can see my signature to see what I'm running, and since I started using it this way about 2 years ago I have yet to encounter a single infection, and I double check with on demand scans from various online scans and portable scanners as well. But of course, as IT Expert said, the absolute best protection is education and also safe habits.

Most of them are probably cookies (Panda always flags them even though they're harmless, and typically numerous) and some could be traces that are rendered harmless by what Malwarebytes' already removed, like registry entries that point to malicious files that have already been deleted, but of course it is possible that some of them are active infections that Malwarebytes' didn't catch. In fact, one of the main reasons we have users scan with Panda and the others is so that more common infections that Malwarebytes' isn't designed to detect can get removed before an expert jumps in to start removing any nasty leftovers and more difficult infections. Like I explained before, Malwarebytes' is designed to remove the stuff that your typical antivirus (including Panda) would normally miss. We just want to get you as clean as possible before the manual malware removal process begins.

Yes, Vundo is very tenacious and is updated/modified frequently to avoid detection, but it is also one of Malwarebytes' primary targets. Malwarebytes' is essentially a software designed to remove the types of current threats that your typical antivirus and antispyware software might miss, and it's very good at what it does and is updated very frequently, often multiple times a day.

No problem, most likely Malwarebytes' killed off all of the infections, but better safe than sorry so it's definately a good idea to go ahead and post the logs there so they can have a look and make sure.

Greetings wolraht, and welcome to the forum. I'm sorry you had to visit us under such dire circumstances, but we should be able to help you out. Most likely what you've got is an infection known as Vundo also known as Virtumonde. You're in luck because Malwarebytes' is very efficient at removing this type, and many other types of difficult infections. Once your scan completes, have it remove what it finds and reboot if necessary, once that is complete please read the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

Malwarebytes really isn't nearly as effective in safe mode as it is in normal mode, so I don't think it would help you very much. You really should follow DaChew's instructions. Just read the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.