exile360

Hello again, to use the rescue cd to disinfect the computer, please boot from it again and select option 1, then when it loads the main screen select english by clicking the British flag, then click the button on the upper left that says Configuration. Once in the configuration menu, select Try to repair infected files and under that select the check box that says Rename files, if they cannot be romoved?. Leave all other settings as they are and then click the Virus Scanner button on the upper left and click th button on the bottom that says Start scanner. Hopefully this will help (due to my lacking instructions, I don't think you had the cd set to remove what infections it found). Sorry about that, they recently changed the cd's menu structure and I hadn't familiarized myself with it. Let me know if it helps.

Greetings acconrad and welcome. Please follow AdvancedSetup's instructions here and see if it helps: http://www.malwarebytes.org/forums/index.p...amp;#entry35969 If so, then please follow the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

So they're both alerting you to the same threat? That should be OK, just tell one to ignore the detection and the other to terminate/remove it and it should be fine. I believe Avira has an ignore option and I know MBAM does.

Greetings vheiss and welcome to the forum. To get you fixed up please follow the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Posting in the above forum will ensure that one of the malware removal experts looks at your logs to help you get cleaned up Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

Those are all the same ones I've got, and I've never had Shockwave 10 (I reformatted recently) so it looks like you got it cleared out. Also, another way to check (although, as I said, it looks clean) would be to use a tool like Secunia that checks the files on your system and lets you know if there are any outdated files or components for software. As far as the Add/Remove entry, you could just have Windows delete it (it should offer this option when it fails to find the uninstaller). By the way, a side note, I found info in a support article on Adobe's website stating that the uninstaller does in fact remove version 10 as well as 11, of course who knows if it's accurate, they might just think it does and each system is different.

Greetings and welcome to the forum. To get you fixed up please follow the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

You are very welcome, and if you have any more questions/issues just let us know. And Happy Holidays.

Greetings Hannah. To get you the help you need please post your logs here: http://www.malwarebytes.org/forums/index.php?showforum=7 as this is the forum the experts frequent to analyze logs and do advanced repairs. Thanks. Good luck and safe surfing.

Yes, it's right up there with Abbott and Costello Meet the Wolfman and Godzilla VS Mothra

Greetings and welcome to the forum. If you see any more signs of infection or just want to be absolutely certain you're completely clean then please follow the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

Greetings Tesk. Not sure about whether the developers would join that site or not, but Malwarebytes does have it's own located here: http://uploads.malwarebytes.org/

Greetings and welcome. To get you fixed up please follow the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

Sure thing. 2 things to check, first, open IE and go to the Tools menu and click Manage Addons and look under Addons that have been used by Internet Explorer and if you see more than one entry for Shockwave, also navigat to C:\Windows\System32\Macromed (if it exists) and if 10 has any remnants that's where they'll be. Be aware that both locations also store the info about Flash Player, but reading what's there will tell you the difference (Flash Player is currently version 10 by the way).

Not an entirely bad idea, but keeping up with all the software vulnerabilities that might exist on any given system is a laborsome task and would drastically take away from MBAM keeping up with the latest malware. So unless they hire some more staff to focus just on vulnerabilities, it just doesn't sound realistic to me. All that being said, if you want a software designed to do exactly that, you could look into Secunia. They have an online scanner and an offline one as well (the offline one installs in your system tray and updates itself, monitoring software you install and checks for when vulnerabilities get patched then notifies you to install the updates).

You're very welcome, just sit tight and one of the experts will help you, just please be patient as they're all volunteers and it's been real busy lately due to the holiday (malware makers are super active this time of year due to jumps in online shopping, loads of credit card numbers flying through the net for them to try and grab).

Greetings and welcome. Please follow AdvancedSetup's instructions here to see if it is helpful in getting MBAM to run: http://www.malwarebytes.org/forums/index.p...amp;#entry35969 After that, please follow the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

Greetings FatCat. It sounds like it's throwing up false alarms. To be specific though, bots are basically just trojans, which are within the realm of what Malwarebytes picks up. They are trojans that serve a specific function (controlling your computer remotely to make it part of a botnet). It sounds like there's an issue with the software though because if it starts throwing the alarms suddenly then you uninstall and reinstall and it sees nothing, there's got to be something up. If you want a second opinion on bots specifically, I believe Norton has a free trial of their antibot software, but if you want an expert opinion, my recommendation would be to follow the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 One of the experts here will have a look at what's going on with your system and tell you for certain if you have an infection or not (bot or otherwise). Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.

Yeah, it's a good AV. By the way, if you want a bit more protection you could consider adding Spybot Search and Destroy (jus use the immunize function, not TeaTimer) and Spywareblaster, they block bad activex and bad websites and you could also use a good hosts file (I'm using a program called HostsMan, it works great). Really, though you probably won't need it as all 3 of the apps you've chosen update very frequently and have excellent detection rates, even against many 0 day infections.

Yeah, Kaspersky says the same thing. My system is running proof (and has been for 2 years) that they are incorrect, they are just afraid of trying to support you if some unforeseen conflict does arise. But fear not, if you have an issue we'll help you out, at the very least to determine the exact cause.

No problem, and Merry Christmas to you too.

You know, I've noticed the same thing, but I think it's either because the defs file was created last night, then tested and released today or because of different time zones.

Sounds like a plan, and no worries, if you do discover a conflict or issue, however unlikely, there's great support here on our forum and on the Comodo forum and I haven't been there myself, but I hear good things about Avira's support as well. Not only that, but the developers are on here all the time and if an issue arises for a user that can't be resolved with a simple fix, then they are more than willing to provide a refund (though I doubt you'll want one). Good luck and safe surfing my friend.

If one tries to infect you and all three hit on it it will most likely go like this: Avira will detect it first because it is the one that scans files and downloads and is hooked into your network connection to scan actual web traffic. It will kill it off before the others even see it. If Avira misses it and the malware gets in and is in memory either MBAM will hit on it first or Boclean will (I'm not sure which), but lets say they both hit it at once, both have an option to ignore the detection, so you would ignore it with one, then kill it with the other. This is another unlikely scenario based on the way Boclean works because, even though it's resident protection may be running, it's not constantly monitoring all processes in memory, it does quick memory scans of processes every 10 seconds, so most likely MBAM or Avira would hit on it first. The reason Boclean works this way is because it is designed to be a backup in case your AV or AS softwares miss something, kind of a last line of defense (similar to relying on a firewall to block a trojan or keylogger's activities should they slip past your AV). edit: sorry, got caught up answering the first question and neglected the second one, you only need to add MBAM's components that run in memory to Boclean's trusted list and the same goes for the processes related to Avira. You can use the task manager to determine what they are (and with Vista, you can right click on a process to open the file location which comes in very handy to identify where it is).

No, MBAM and Boclean ARE really compatible with each other, adding realtime security program's processes to another's trusted list is simply a good guideline and standard practice. I have all my security apps in my whitelist for Kaspersky Anti-Virus (my AV) and for Comodo Boclean to prevent any unforseen issues that might occur (I've never seen any issues, but better safe than sorry). Avira works fine with MBAM, in fact many users that frequent this forum use those 2 together and Avira is often recommended by mods and experts here because it's free and has good detection rates. Running SAS (SUPERAntiSpyware) in realtime with MBAM would be redundant because they typically target the same infection types (rogues, trojans, rootkits, vundo etc), but I've even seen users successfully running the two of them in tandem (realtime turned on for both) and they didn't have issues either. What it comes down to is finding the combination you're comfortable with that works on your system. I've seen some antivirus softwares cause bluescreens because they were incompatible with a user's sound card drivers, so again, it's all about what you have. The point is, I've seen the combinations you mentioned (all of them) several times on several systems and the users who had them had no problems with running them together.

Greetings and welcome to the forum. To get you fixed up please follow the instructions here: http://www.malwarebytes.org/forums/index.php?showtopic=2936 and post your logs in a new topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.