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Everything posted by exile360

  1. Thanks @AdvancedSetup, that's excellent advice. @Spilly81, Malwarebytes Browser Guard is also free, and it works in Chrome (and other Chromium based browsers, including MS Edge, Vivaldi and SRWare Iron) as well as Mozilla Firefox.
  2. It is my understanding that the issues with fast startup in Windows 10 lie primarily with the way it modifies how a system and its processes normally launch on boot because it terminates certain items (user mode processes) and leaves others in a suspended/still running state in system RAM (system mode processes, drivers and services etc.) and because of the way that Malwarebytes launches itself on boot, using the startup process of its service to launch its associated user mode process (the tray), fast startup can disrupt and essentially break this process, resulting in Malwarebytes not starti
  3. Unfortunately, exclusions in the allow list for Malwarebytes do not apply to Exploit Protection because of its behavior based nature and I suspect that this detection is due to one of its default protections. Please open Malwarebytes and return to the Advanced settings for Exploit Protection then uncheck the box for Disable loading of VBScript libraries under the MS Office column then click Apply. Wait about 20 seconds for the application to have a chance to refresh, then try executing your app again and see if it is still blocked or not. Please let us know how it goes. Thanks
  4. Yes, I knew about the semi-portable on-demand scanner in MBBR, but the script was news to me. I'll make a note about this and request that the team update the documentation to include info on CLI/scripted scanning. Thanks for the update and I'm glad that you found a solution.
  5. I don't know, but I did pass on the suggestion to the team back when it was first requested so we'll see.
  6. If disabling Trend Micro eliminates the detections then it is indeed due to the known issue/false positive between the two applications.
  7. Thank you for reporting this issue. I've made a note of it for the Product team while you await a response from a member of the staff. I hope the issue is resolved quickly.
  8. Excellent, thanks for the update. Was that info in the documentation or did you get an answer from someone more familiar with it?
  9. That's great to hear, thanks for letting us know. I'm glad they got it sorted and that your key is being pirated no more If there is anything else we can help with please let us know. Thanks
  10. Greetings, Please follow the instructions in this topic then create a new topic in our malware removal area by clicking here and a malware removal specialist will guide you in checking and cleaning your system of any threats. Good luck, and if there is anything else we might assist you with please let us know. Thanks
  11. In addition to the above info, I think the information in the Malwarebytes End User License Agreement (EULA) found here may also apply: Although that's just my interpretation; a member of the staff may clarify if I am incorrect.
  12. Greetings, Unfortunately Malwarebytes has no software that runs on routers at the moment. I assume it would require some sort of Linux based client if it is a router that supports the installation of third party software (most don't, though some do have custom firmware available which allows further options). Malwarebytes has a VPN called Malwarebytes Privacy, however it won't run on a router either.
  13. Well, the official answers are in the EULA which states that they only support purchases direct from Malwarebytes or through an authorized reseller. The additional info provided by Newegg, me, Porthos and anyone else who does not officially represent Malwarebytes and their legal agreements cannot say with absolute certainty whether or not the Newegg licenses will be honored as we've only our past experience which tells us that they should be. When in doubt, go with the official terms which state pretty clearly what the answers are. Since Newegg isn't an authorized reseller any more, those v
  14. You're likely right, plus the fact that as soon as an install of Malwarebytes goes online, if there is an existing key it immediately tries to reactivate, so if that key is in use on a large number of devices, each will try to activate as soon as it can whenever it does its regular license checkins and database updates.
  15. Hello again, I've done some more thinking on these issues and the EULA, and while I still stand by everything I said previously with regards to how it actually works right now, in spite of the official terms as outlined in the EULA, there is no guarantee that these things will remain true and I have to believe that they specify what they do in the EULA for a reason, meaning all of these allowances we've observed for licenses purchases elsewhere, entitlement to future product versions/updates/upgrades and the other issues under contention due to the wording of the EULA are likely going to
  16. Newegg was an authorized reseller at one time, though I'm not certain when that changed. With regards to any lifetime licenses still being sold, I frankly wouldn't trust them to be legitimate just because it has been so many years since any lifetime keys were issued and I've seen numerous cases where a lifetime key turned out to be pirated.
  17. Hehe, yeah, obviously things are different in the world of open source. It certainly has its advantages and disadvantages. Yes, Microsoft finally gave in and went the way of Google/Chromium and it looks like Mozilla is headed in that direction as well with them adopting Chromium based compatibility/standards for their own plugins now. I'd much prefer to keep a more diverse range of browser options available beyond just various flavors of Chrome/Chromium, but it does make it easier for web developers and creators of browser plugins when they only have a single base browser/code and standards
  18. Boy, somebody is going to be really disappointed once Malwarebytes kills that key Thanks for the update and I hope they get this sorted promptly.
  19. Malwarebytes has never restricted any valid license key to a specific version of the product; ALL valid licenses work for all versions of Malwarebytes for Windows. The only issue would be if the licenses were pirated, which they clearly are not, especially since all modern (v3 and newer) license keys are provided by Malwarebytes to whoever is the original source for the licenses (i.e., whoever Newegg got them from). Likewise, for registering the license with My.Malwarebytes.com, as long as it is a legitimate/valid license key you will be able to register with My.Malwarebytes.com. No
  20. Thanks Porthos, I agree. I'm not sure at this point what might be causing the issue but AdvancedSetup has the best chance to get it figured out and fixed.
  21. Yes, I recall that issue with the two betas. I seem to recall that it was due to some of the shared components they used which resulted in a problem but they got it resolved pretty quickly. They seem to be making a lot of improvements to their Anti-Exploit tech these days which is always exciting to see as it is one of Malwarebytes' most proactive protection components by far.
  22. You may also find the information in this support article helpful. It references Amazon, however it also indicates the same for other authorized resellers which includes Newegg.
  23. Thanks, please try activating Malwarebytes from Safe Mode with Networking to see if that works. Instructions on booting into Safe Mode can be found here. Please let us know how it goes and if the issue still occurs. Thanks
  24. OK, there must be some other issue with its configuration options as it should not be enabling the proxy option (it is disabled by default), so please do the following to see if it fixes the issue: Download and run the Malwarebytes Support ToolAccept the EULA and click Advanced tab on the left (not Start Repair)Click the Clean button, and allow it to restart your system and then reinstall Malwarebytes, either by allowing the tool to do so when it offers to on restart, or by downloading and installing the latest version from here Please let us know if this fixes the issue or not.
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