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Everything posted by exile360

  1. By the way, if it still fails, please try going to settings and under the General tab, make sure the option for beta updates is still enabled, and if it is, try toggling it off and then back on again, then try updating once more. It could be that the setting wasn't being applied.
  2. Greetings, It sounds like you encountered a known issue that affected previous builds of Malwarebytes, however it has been fixed in the latest version which is most likely why the clean install corrected it. If you run into any further issues please let us know. Thanks
  3. Did you also try the link under the About tab? If not, give that a try. If it still doesn't update, you might try restarting the system then trying to update again.
  4. You should be able to force the update by selecting the General tab and clicking the Check for updates button located there.
  5. Greetings, I'm sorry you've experienced this issue. It is indeed a false positive. There is a detailed thread about this issue here that I recommend reading. I hope this helps, and if you have any further trouble please let us know. Thanks
  6. You're welcome, I'm glad I could help. A member of the Malwarebytes staff should respond here once they have addressed the issue. Thank you for reporting this issue to us, and for your patience.
  7. Greetings, Until this is resolved, you may work around this issue by opening Malwarebytes and navigating to settings by clicking the small gear icon in the upper right, then selecting the Security tab. Once there, click on the Advanced Settings button under Exploit Protection and under the last tab called Java protection, uncheck the second option which refers to blocking inbound shell attacks. That should prevent the detection while awaiting a fix so that you may continue using your printer.
  8. Ah, thanks for the correction, alvarnell. I thought the Mac version shared those features with the Windows version.
  9. Greetings, Since your license is still showing as invalid you'll likely need to contact Malwarebytes Support directly which you may do by filling out the form on this page. Thanks
  10. Greetings, Please do the following: Download and run the Malwarebytes Support ToolAccept the EULA and click Advanced tab on the left (not Start Repair)Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply Once that is done, please see if a clean install corrects the issue by following the instructions below: Run the Malwarebytes Support Tool once moreAccept the EULA and click Advanced tab on the left (not Start Repair)Click the Clean button, and allow it to restart your system and then reinstall Malwarebytes, either by allowing the tool to do so when it offers to on restart, or by downloading and installing the latest version from hereOnce that is completed, open Malwarebytes and enable beta updates if you wish to and check for updates and install any available updates then restart your system once that finishes Please let us know how it goes. Thanks
  11. The scan engine in Malwarebytes is dynamic. The Research team controls the scan locations for the default scan, selecting all the places threats are known to hide/install themselves along with all the usual places a scan should check such as all running processes and threads loaded into memory, all system startup locations and loading points, and the Malwarebytes Research team can also modify the locations scanned by pushing out database updates (such changes do not require a new version of the software) so that whenever a new location is discovered to be used by threats, they will be able to adapt to it quickly. EDIT: Please refer to the post from alvarnell in response to this one.
  12. Yeah, it's a really great video on the subject. I've been trying to stay informed on the progress of AI with what little real info is available publicly, but a lot of the details they got, most of it directly from the sources (i.e. the companies/individuals developing and using it), were completely new to me, and many were quite startling. Things keep progressing faster and faster it seems.
  13. Yeah, making a full anti-malware suite like Malwarebytes, or even an AV, compatible across platforms/operating systems likely wouldn't be feasible as the threats that target each platform are different as are the methods used to install and protect each type of platform/OS. If MS allows developers to simply have their apps hosted in the store for users to download the same version which is currently available then it should be possible, however, for an app like Malwarebytes to be converted into a cross platform UWP app would be a completely different undertaking, likely requiring far more effort with a lot more risk for what might not be worth it just to be hosted on MS' store. That's for the Product team and Developers to assess though, so I'll leave it to them and I'll submit your suggestion. Also, just for future reference, product suggestions, feedback and feature requests for Malwarebytes should be posted here as this is the area for helping with product issues and questions. It's no big deal though, and I'll be sure to submit your request to the appropriate teams. Thanks
  14. Porthos is correct, however a member of the staff will also likely post a reply to your topic once the issue is resolved to inform you about the new version with the fix being released, so you'll receive an email by default from the forums when that happens (as you should when anyone else replies to your thread here).
  15. Here's an excellent video on the subject of AI from PBS, I highly recommend watching it:
  16. Certainly, however most of the kinds of activities that really concern me and which are the most identifiable/unique (like typing cadence) are unconscious making them incredibly difficult, if not impossible, to control/change. I mean I suppose you could change your typing cadence by deliberately using an onscreen keyboad and a mouse or by using the hunt-and-peck method for typing, hitting one key at a time with a single finger, however anything a person would do to try to 'trick' or 'hide' from such systems would inevitably either fail due to the difficulty of constantly using the device 'abnormally' and accidentally reverting to your normal usage patterns, or the AI will simply learn your 'new' method (which will certainly also suffer the same issues of uniqueness) and track you anyway, though it might not associate your previous 'normal' activities with your new/altered methods of usage. My point is, whether it is reliable or not, and whether or not it is fool proof is irrelevant. Google's various algorithms for search, suggestions, ads and other tools/content have always been plagued with issues that Google has had to go back and fix/rework, but that didn't stop it from still controlling what you saw when using their sites and services, and the same goes for any telemetry system. It may be flawed, however it will improve over time and it isn't some experimental side project with a slow development cycle; it's the primary focus for these companies now. Microsoft is no longer primarily an OS and software developer; they're now a data collection and AI firm, just like Google, just like Facebook, and just like countless other companies. They are all highly invested in AI and they are determined to keep pushing it forward. No AI method is perfect, but it doesn't need to be; they'll keep working on it, tweaking it, improving it and expanding what it can do over time, and bear in mind that they are already actively using this technology for many of their services and products. This is why every company collects telemetry data now, and this is why Google gives most of their stuff away for free, and it's also the reason Microsoft has been so lax about Windows 10 licensing and pricing (the longtime free upgrade offers and the fact that you can run it in trial mode indefinitely unlike any Windows version that came before). It started as a tool for search, then became a tool for marketing and advertising, now it is becoming a tool for pretty much any data related task they put it to which might profit them or which they believe provides valuable functionality to their users/customers. It's like I said, any tech can be good or bad depending on how it's used. I'm glad Google's algorithms work so well for search and recommending videos, and I'm excited and impressed by many of the prospects that AI has to offer. I'm just concerned about the very high potential for abuse in addition to the countless abuses we already know are being perpetrated.
  17. By the way, to disable Ransomware Protection you can right-click the Malwarebytes tray icon and uncheck the option for Ransomware Protection, or you may disable it in the main UI under the Real-Time Protection area.
  18. OK, it definitely sounds like the first issue I linked to above, meaning the workaround would be to disable the Ransomware Protection component until a fix is released. It is not an ideal solution, however you can take some comfort in knowing that the Ransomware Protection component is more reactive than the other protection components since it primarily analyzes the behavior of processes that are already running in memory to check for ransomware behavior while the other components of protection target threats much earlier in the attack chain before a malicious process has the chance to enter memory. This makes Ransomware Protection more of a secondary line of defense in case a ransomware threat slips past the other protections, however that isn't very likely given how robust the other modules are. In fact, since most ransomware infects PCs using exploits, the Exploit Protection component is often far more likely to stop the attack in its tracks before it even has the chance to try and load the actual ransomware payload onto the system. Once Ransomware Protection is disabled, use your PC for a while and verify that the problem does not return. You may also disable the alerts about a protection component being disabled until the fix is released. To do so, open Malwarebytes and navigate to settings by clicking the small gear icon in the right corner, then select the Notifications tab and disable the option Alert me if any Real-Time Protection modules are turned off and Malwarebytes won't pop up an alert about it every time the system starts. For the sake of the Developers, in case the information would be helpful, please do the following to provide a set of diagnostic logs from your system: Download and run the Malwarebytes Support ToolAccept the EULA and click Advanced tab on the left (not Start Repair)Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply Thanks
  19. Yes, of course, however how much concern do you think companies have over things going wrong when all they're doing is silent tracking and advertising? AI is not the be all end all, but it does have the potential to become quite robust, and all the big players are researching and developing it. It's the new web, essentially. Where once every company was concerned with getting a website, then they wanted tracking and advertising, now they want AI and they're pouring insane amounts of money and resources into it.
  20. Unfortunately, there is no control for the users short of the limited means they have to do things like block known tracking servers, VPNs, firewalls and the like, however I'd again emphasize the fact that they can still see all activity on websites they have access to (and Google has access to most, as do Facebook, Twitter and many others), and especially if you're using a site that belongs to them (i.e. GMail, Google search (or any major search engine where such tech is being employed). You cannot prevent a website from seeing where you click, where your mouse goes, the characters you type on the site and countless other attributes that seem harmless and random to humans, but to a machine they're as unique as a fingerprint, especially when multiple data points are combined as filters (another type of activity ML/AI are well suited for). Heck, Netflix and Youtube alone can be used to determine countless things about a person depending on their viewing patterns and areas of interest. Beliefs, political views, interests and countless psychological traits can be determined with enough data. Don't get me wrong; there isn't much real harm that can be done with most of this info, however any claims of the data actually being anonymous is pretty much an illusion given enough data points and sufficient time/volumes of data, and while they may not be able to glean your exact name/address etc., they can at least assign a unique identifier to you and every other user as they gather sufficient data to isolate each unique individual, meaning that after that point, locating and monitoring each individual over time, even when the individual is using a brand new device from a completely different location becomes way easier than humans would ever be capable of. It's not time to break out the tinfoil hats or anything, however lawmakers and the public have a lot of major issues that need a hard look, and much of this is so subtle and complex there may never be legislation or technology capable of protecting users from all tracking/monitoring and things like targeted advertising and other abuses may end up being the norm. It's hard to tell a company not to collect and analyze data that no one sees as harmful or unique (machines can see subtle differences and patterns we generally can't), and besides that, I don't think companies are required to detail precisely what they collect and how they use it with AI. I mean they tell you that they collect info you input into their website and the pages you visit etc., but have you ever seen a site mention they can see things like your mouse movement patterns (not just the clicks) and identify you based on your keystroke cadence? I haven't, however I know it exists. https://en.wikipedia.org/wiki/Keystroke_dynamics#Use_as_biometric_data
  21. Greetings, The type of license (subscription vs lifetime) makes no difference with regards to updates, however application updates are metered out randomly to users over time, so not all devices will necessarily download application updates at the same time unless you force an application update check manually. You can force the check by using the Check for updates button located under the General tab in settings (accessible by clicking the small gear icon in the right corner), or using the Check for updates link located under the About tab which is also under settings. I hope that helps to clarify things. Additionally, if you haven't already done so, I'd highly recommend signing up for an account at My.Malwarebytes.com so that you may more easily manage your licenses and devices. Info on signing up can be found in this support article and this support article may be useful if your lifetime license doesn't show up automatically. Further info on managing your licenses can be found in this support article. I hope this helps, and if there is anything else we might assist with please let us know. Thanks
  22. Sure, pretty much any technology with such a wide range of potential uses could be abused to do harm. It doesn't mean the technology itself is good or bad, just that people, and especially lawmakers, need to pay attention to the possible dangers.
  23. Oh, no worries, I was just curious. Ron would need the info if he wanted to pursue it; there's nothing I could do about it.
  24. Sadly this is no longer true. 0 humans required thanks to modern AI and Machine Learning. Performing complex data analysis is what they do, not just for words either; they can identify you by the cadence of your keystrokes when you type text into any form, common phrases you use, terms and concepts you search for, hours of use, sites you visit, where you click/patterns of mouse cursor movement and speed, and countless other factors no human would be capable of analyzing (they're already working on AI capable of identifying certain diseases based on video footage of a person walking (because they can already identify the person based on it without seeing their face) that are too subtle for even a doctor to diagnose). AI is still far from being perfect, or even true AI since there's no real 'intelligence' to it, but for certain types of tasks, particularly those involving large data sets, and especially for any sort of natively digital data such as anything that would be collected through the web, they are quite adept. I have no idea if any government agencies are using such AI besides China at the moment, however companies like Google, Microsoft, Facebook and others certainly are. Modern ASICs and GPUs also make possible supercomputers and datacenters more powerful and less expensive than ever, and it's only accelerating as new technologies and hardware are constantly being developed.
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